Topwayshipping Reviews 

We're the ones receiving on the Florida side, this time it was a batch of shampoo shipped through Shenzhen Topway Shipping, 3 pallets totaling 3679 lbs, transloaded through Garden City, Georgia and then trucked down to our Hallandale Beach warehouse. Honestly with liquid cargo like shampoo the biggest worry is it getting crushed or leaking during transit, so when we placed the order we specifically noted no double stacking and that a liftgate was required for unloading, since our warehouse doesn't have a dock and we unload off the liftgate. There was a small hiccup in the middle where the product description on the bill of lading didn't match the original paperwork, so it had to be reissued as a CORRECTED BILL, but Topway handled it fast and it didn't hold up the truck much, went out on schedule anyway. On delivery day the driver actually showed up with a liftgate truck, the pallets were single-stacked the whole way with nothing stacked on top, and when we unloaded everything looked intact, no damage or leaking. They actually followed through on these detail-level requirements instead of just brushing them off, which matters a lot for a shipper like us with strict packaging and stacking requirements.

I've been using Topway Shipping for my ocean freight for a while now, and honestly they never disappoint. Just had another shipment go through — 530 boxes of hats on 24 pallets, picked up on 8/10 and delivered to our Lehi, UT location by 8/12, right on schedule. Everything was handled smoothly from pickup to drop-off, no headaches, no surprises. If you're looking for a reliable shipping partner who actually keeps their word on timing, I'd recommend Topway without hesitation.

I’ve worked with them several times. Good experience, great value for money. I’ll give it four stars.

I asked a lot of questions before booking because I had been hit with extra fees by another forwarder before. TOPWAY explained what was included in the DDP price and what could cost extra. The final amount matched what we agreed, which was a big relief.

A small yet excellent freight company. We’ve partnered with them many times, and their service is fantastic.

Do not trust this freight forwarder. They lure you in with attractive initial quotes, only to hit you later with exorbitant hidden fees. Furthermore, they transport goods under illegal conditions, leaving you solely liable if anything goes wrong. In my case, my merchandise completely disappeared! The moment a problem arises, they cut all communication and vanish: you can be absolutely certain you will never see your money or your goods again.
​This is a heartless company that only exists to scam money out of its clients. They refuse to answer calls, impose abusive demurrage (storage) fees, and to top it off, they have the nerve to ask for positive reviews. They are scammers who guarantee a disastrous experience. Save your time and money, stay far away from them!

Opportunistic, dishonest and completely unprofessional freight forwarder avoid at all costs. Attracts buyers with competitive prices but respects no agreement. No document, contract or invoice provided despite repeated requests. Conditions changed after order placement, goods held hostage for over a month, illegal off-platform payment in RMB demanded, positive review extorted under duress, communication non-existent, evasive or misleading. The low prices are nothing but a trap. A disastrous experience and a complete lack of professionalism. Never buy from this supplier.

Where should I start.
We requested to ship our goods by air, as we needed to replenish our stock quickly. We received a proper quote and paid for air transport.

Once the goods were picked up, we had to be informed by our factory that our stock was not going by air at all, but simply by sea.

To our annoyance, we contacted Topway and came to the conclusion that we had paid way too much. We had to ask at least 100 times if we could get our money back… Eventually, we received our money, but not the amount we were supposed to get. They brazenly charged us the bank charges..

Very bad experience with this company. They make their own choices without consulting us (boat instead of plane), communicate poorly (we had to find out ourselves), pay too much, make things difficult regarding refunds, and pay too little on top of that. It is a good thing I had to give 1 star; I would rather give none, otherwise it would be -5 stars.

Beware of Shenzhen Top Way International Forwarding Co., Ltd.
On Alibaba website they are marked as VERIFIED company.
They offer fast and inexpensive shipping from China to the US and Europe. They picked up my goods 09.06.25 from my Chinese supplier, and since then, I haven’t heard anything from them. They are not responding to my emails or messages and have effectively disappeared. I don’t know whether they stole my goods or lost them. Because of this company, I lost merchandise worth $2,000 and paid $200 for shipping. In my opinion, they are scammers.