Tor Stone Reviews 

65
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have ordered multiple items over the years at least twenty plus. Some bespoke. I can say that Chris from Tor Stone makes wonderful high quality products. He really cares that the customer is happy.... See more

Rated 5 out of 5 stars

Our Community Garden has a grant to make improvements to one large planting bed, and we chose the Liberty Bird Bath for a space underneath a flowering cherry tree. Chris, the owner, was so helpf... See more

Rated 5 out of 5 stars

Toby and the Tor Stone company went above and beyond, Truly excellent old fashion service delivering a stunning birdbath. They responded quickly to my queries. Not only did they keep me informed and... See more

Rated 5 out of 5 stars

I’m shocked to read tor stone had such bad reviews! I have had a totally delightful experience, from phone conversations that were never too much trouble even though Chris is obviously very busy doing... See more

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4.7

Excellent

TrustScore 4.5 out of 5

65 reviews

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4.7

All reviews

(65)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

I have ordered multiple items over the…

I have ordered multiple items over the years at least twenty plus. Some bespoke. I can say that Chris from Tor Stone makes wonderful high quality products. He really cares that the customer is happy. The products are beautiful. I can only speak most highly of Tor Stone and Chris. Highly recommended.

October 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Thank you

Thank you. We are very happy with the bird bath. It is beautiful and already attracting the birds. Great communication and professional. Thank you for placing it in the best spot.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Liberty Plus bird bath

This is the second liberty plus bird bath I have bought from these guys and both products are excellent and the purchases have been dealt with very well. I contacted them and asked if they could do a variation with a round base on the second, which they did. By mutual agreement, the delivery man also did the assembly with the concrete glue! Which I really appreciate. Well done you guys.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, beautiful birdbath

Excellent service from ordering to installation, which was carried out by Chris himself on a date and at a time chosen by us. Another beautiful bird bath from Torstone (we had one in our last house) - we are delighted and so will the birds be!

May 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic stone bench

From the first interaction we had with Chris this company was exceptional. Our bench was perfect, delivered at a date that we wanted, not what suited Chris. The date and time we agreed was kept, to the minute, and the gentleman delivering was great, putting it exactly in the spot we wanted, and glued it all for us. Finally, the bench we ordered was fantastic and looks brilliant in our garden.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Five Stars

Firstly , I was congratulate Chris who runs the company on honest old fashioned customer service which is lacking with so many other companies. Chris was helpful responsive and easy to talk to nothing was too much trouble.
Service is 5 stars

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Company to deal with

Our Community Garden has a grant to make improvements to one large planting bed, and we chose the Liberty Bird Bath for a space underneath a flowering cherry tree. Chris, the owner, was so helpful with the details about the purchase and delivery. The bird bath arrived this morning exactly as advised.
Toby, from Torstone Ltd, located and glued the three pieces together for us, leaving it filled with water to help weigh the top down as the glue dries. The Liberty looks really good in the space, surrounded by spring flowering bulbs.
Torstone Ltd is an excellent Company to deal with - start to finish.
Thank you.
Rosey for Shifnal Millennium Sensory Garden

March 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Great balustrades and lions and fabulous service.

Absolutely delighted by both the service and products from Tor Stone - and we bought a lot!! (Balustrades, urns and two lions).
What has been outstanding has been the service from Chris. I was nervous about which balustrades to choose so he brought examples of each one to the house so that I could see the different shapes and sizes in situ. That made such a difference - and I ended up choosing a different size than when I just looked online.
And he has then been immediately available to answer any of our questions as the builder was installing the balustrades. Really kind and supportive.
And they look fabulous and we couldn't be more pleased.
Thank you!

November 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Ordered 2 beautiful dragons

I have now ordered 2 beautiful dragons. I love them both. Ok, delivery was later than anticipated, BUT well worth the wait! The detail is superior to other dragons I've seen, as I looked for a very long time.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

Shocking service wrong item delivered…

Shocking service wrong item delivered wrong colour, delivered late and wrapped in underlay, communication from this dodgy company nil be very wary of using this company, ruined what should of been a memorial for someone special!!!

October 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Truly Outstanding service, beautiful birdbath

Toby and the Tor Stone company went above and beyond, Truly excellent old fashion service delivering a stunning birdbath. They responded quickly to my queries. Not only did they keep me informed and agreed a date and time they went the extra mile by taking the Liberty birdbath into my elderly mothers garden. He was even kind enough to put the birdbath together on the site my mother requested. You truly don't get service like that any more.
Thank you so very much Toby. Excellent job!!!!

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Stone plinth

I ordered a stone plinth which was delivered well within the advertised timescale. Very pleased with the item which looks exactly as per the website.

November 18, 2024
Unprompted review

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