Totall Drained Reviews 

7
•
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

7 reviews

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2.9

All reviews

(7)

6 reviews in the last 12 months

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Rated 2 out of 5 stars

Very expensive CCTV with sneaky extra costs

Very expensive CCTV, I was quoted a figure over the phone - even the way this is done is not straightforward, they quote two costs both of which were NET, then when the operative turned up on sight there was an additional cost without any expanation. They also failed to follow my key instruction when booking of needing to turn up in the morning. The 5 min CCTV survey they completed ending up costing me £641. I wouldn't recommend this company.

November 10, 2026
Unprompted review
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Rated 1 out of 5 stars

AVOID

AVOID! AVOID! AVOID!
Full of disgusting hidden charges! Charged us over £3000 for 2hr 58mins work for ONE MAN ONLY!!!!! Don’t be fooled as we were? Labour charge over 1k plus an extortionate amount of dodgy add on? I would rather my drains over flow than EVER use this crew of Bandits! 😡😡😡😡

September 29, 2026
Unprompted review
Rated 1 out of 5 stars

Booked a call out for my 85 year old…

Booked a call out for my 85 year old mother in law, they came out very quickly said the drain was blocked with fat then proceeded to charge £866.76 to
Clear it.He said the costs were for use of equipment which apparently is not included in the £92.50/half hour rate.
He was one guy on his own for 50mins.
Feel an old lady has been taken advantage of!

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Extortionate cost

Prompt service and came out on the day I called, but the cost of the service was extortionate. As someone else has mentioned, the cost of just over an hour's work to clear a blocked pipe cost £1150. Lots of hidden costs which were not mentioned.

February 13, 2026
Unprompted review
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Rated 1 out of 5 stars

Good luck getting them out to actually do the job!

Called to get someone to come out and clear out a semi-blocked drain. All I wanted was for someone to jet wash the pipe and be done with it. I called on a Thursday morning and was told someone would be round the following morning. I called again to mention I didn’t have access via the garden and no external water and he assured me someone would be out the following morning.

No one came the following morning, so at 4pm I called and asked if someone was coming. He was out at the time but told me he’d call back to rearrange (gave me a poor excuse of ‘I tried to contact twice’ but I had no missed calls).

Never called me back.

Quite frankly, if you don’t want the job, just say. Don’t waste my time. I’ve now called DynoRod out to do the job but my issue could’ve been fixed last week had they have been honest!

February 27, 2025
Unprompted review

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