Total Management and Training Reviews 

55
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The Lecturer and information was well organized, taught in an effective way, clear presentations that were relevant to the subject. A lot of practical examples. Taught well according to all the dif... See more

Company replied

Rated 5 out of 5 stars

Very professional staff who were able assist me to complete the course through excellent feedback. The turn around time to receive my certificate was very fast. Woukd recommend them as a training orga... See more

Company replied

Rated 5 out of 5 stars

was really great content, loved the fact that the facilitator was a local who has grown up in not only the Cairns/tablelands region but also has worked and travelled through out Cape York communities.... See more

Company replied

Rated 3 out of 5 stars

As people learn differently I found the new online portal hard to study with. The previous one was good as I could printout what I needed to read and reference the printout plus my notes to compete ta... See more

Company replied

Company details

  1. Educational Institution
  2. Association or Organization

Information provided by various external sources

Total Management and Training is a registered training organisation, a safety consultancy, and on-seller of Mango compliance software.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

55 reviews

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4.5

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Rated 5 out of 5 stars

The Lecturer and information was well…

The Lecturer and information was well organized, taught in an effective way, clear presentations that were relevant to the subject.
A lot of practical examples. Taught well according to all the different learning styles of us as participants and learners.
Thank you.

May 1, 2020
Unprompted review
Total Management and Training logo

Reply from Total Management and Training

Thanks for the feedback Noelani. I'll pass on your feedback to Kim your trainer. Best of luck in your role as a Health and Safety Representative.

Rated 5 out of 5 stars

Excellent Service and quality training.

Very professional staff who were able assist me to complete the course through excellent feedback. The turn around time to receive my certificate was very fast. Woukd recommend them as a training organisation.

May 1, 2020
Unprompted review
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Reply from Total Management and Training

Thanks very much for the positive feedback Scott. It was a pleasure working with you, as it always is. Best of luck into the future with you Diploma of WHS.

Rated 5 out of 5 stars

very engaging

April 26, 2020
Unprompted review
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Reply from Total Management and Training

Thanks Kirsty. I'll pass on your feedback to June. June always tries to engage everyone when providing training, so this is great feedback for her.

Rated 5 out of 5 stars

was really great content

was really great content, loved the fact that the facilitator was a local who has grown up in not only the Cairns/tablelands region but also has worked and travelled through out Cape York communities. This made a relate able experience with shared knowledge in the group alot easier and also that she understood the barriers of support for remote communities, staff and support to both.

April 24, 2020
Unprompted review
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Reply from Total Management and Training

Thanks for the great feedback Lela. June really is a great presenter and has a wealth of experience in our region. We love to hear when someone enjoys what we do. Best of luck into the future.

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Rated 5 out of 5 stars

Amazing Help

Amazing Help, and extraordinary staff that are always happy to help.
I was extremely happy for all the help and positive encouragement from Total management and training! 😊

March 16, 2020
Unprompted review
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Reply from Total Management and Training

Thanks for the awesome review Denika. You did a great job with your qualification and all of us here at TMT wish you the best for the future.

Rated 4 out of 5 stars

Was good, but some improvement to make it awesome

It was a good course, although I wished they put more effort when an assignment is finished. For example, providing more information that you would add in real scenarios or better wording if need be.

March 16, 2020
Unprompted review
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Reply from Total Management and Training

Thanks NC. This is a great idea. We are reviewing our materials at the moment so will be incorporating this into our future release.

Rated 5 out of 5 stars

Great training experience

Great training experience, our trainer really knew his stuff and explained it well, the only thing I could find that I didn't care for was people in different levels all in the one group

March 16, 2020
Unprompted review
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Reply from Total Management and Training

Thanks, Andrew. I'll pass on the feedback to your trainer. We are looking at alternative ways of facilitating the different levels all in the same group, however, this can be difficult with public courses. We are looking at skills tests prior to attendance which will hopefully allow us to identify individual requirements prior to starting the course.

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Rated 5 out of 5 stars

I managed to pass and am now apparently…

I managed to pass and am now apparently competetant

March 11, 2020
Unprompted review
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Reply from Total Management and Training

Good work Craig. Remember the Health and Safety Representatives course is a participatory course. Your completion is confirmed by your participation, and not from formal testing too which we could apply a competency-based outcome. We do think you would be competent leaving our training though.

Rated 3 out of 5 stars

Learning Styles are different

As people learn differently I found the new online portal hard to study with. The previous one was good as I could printout what I needed to read and reference the printout plus my notes to compete tasks. Even with 2 screens it's very hard to reference back into the sections as no way to mark or determine each section or items required. Just my way of learning and this portal did not suit me and therefore the frustration level went up and made it harder to complete or even want to complete.

March 9, 2020
Unprompted review
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Reply from Total Management and Training

Hi Megan, Thanks for this valuable feedback. As you have noted we use a different supplier for these materials, which is now becoming obvious doesn't meet the requirements of students with the ease of access to resources and assessments. We will be creating our own resources in the future (similar to your previous qualification).

Rated 5 out of 5 stars

Excellent training always helpful and…

Excellent training always helpful and knowledgeable

March 9, 2020
Unprompted review
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Reply from Total Management and Training

Thanks, Litsa. I'll pass on your comments to the trainers who you were involved with. Best of luck into the future.

Rated 5 out of 5 stars

Thank you Total Management and Training!

Amazing team to work with. They made studying for my Certificate III a breeze!

March 9, 2020
Unprompted review
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Reply from Total Management and Training

Thanks for the fantastic comments Faye. I'll pass these onto your trainers. Well done completing your Certificate III in Business Administration.

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Rated 5 out of 5 stars

The trainer knew their content and used…

The trainer knew their content and used real-world examples and tools.

November 12, 2019
Unprompted review
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Reply from Total Management and Training

Thanks David. We try and ensure we select trainers who are still active in the industry to ensure current and relevant information. Happy testing and tagging!

Rated 5 out of 5 stars

I found Total Management to be a very…

I found Total Management to be a very professional organisation and Trainers to be very helpful and patient when problems occur.

November 12, 2019
Unprompted review
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Reply from Total Management and Training

Thanks Rhonda. I'll ensure your feedback is passed onto your trainer/s and onto the rest of the team. Thanks for the great comments.

Rated 3 out of 5 stars

Could be better organised and keep…

Could be better organised and keep everyone at the same pace

November 12, 2019
Unprompted review
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Reply from Total Management and Training

Thanks for the feedback Michelle. We have been conducting a review of the TAE delivery so will pass on your comments on the organisation and delivery pace.

Rated 5 out of 5 stars

My experience after having worked in…

My experience after having worked in the building industry for more than 50 years, 40 of which has been in my own business, I have seen and experienced the wonderful expertise of those involved in delivering the means of being successful in their courses and it is not surpassed by any other organisation which deals in the safety management of work processes .

The courses are delivered in a caring and friendly environment.

November 12, 2019
Unprompted review
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Reply from Total Management and Training

Thanks Ron. What a great set of comments, which I'll pass onto the team here at TMT. We look forward to seeing you again soon.

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Rated 4 out of 5 stars

Good training and support

November 12, 2019
Unprompted review
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Reply from Total Management and Training

Thanks Geoff. You did a fantastic job of a quite in-depth and complex qualification. We hope to see you again into the future.

Rated 5 out of 5 stars

The team at Total Management and…

The team at Total Management and Training did a stellar job teaching a really awful course. Thankyou for getting me through. I know the requirements of the qualification is beyond your control and you did a great job simplifying it so we could handle it.

November 12, 2019
Unprompted review
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Reply from Total Management and Training

Thanks so much for the feedback. We do try and ensure we can deliver the best program within the constraints we have. We pass feedback onto our resource providers and partners, who are also appreciative of this information. We hope to see you again soon.

Rated 5 out of 5 stars

Total Management and Training

Total Management and Training

The team at Total Management and Training in Cairns, FNQ are wonderful, friendly, and professional people. The courses content is comprehensive and yet easy to navigate with either classroom learning or self-paced online learning options. I would recommend this business.

November 5, 2019
Unprompted review
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Reply from Total Management and Training

Thanks Michael - I'll pass on your fantastic feedback to the team. Good luck in the future with your TAE.

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