While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Business Administration Service

Written by the company

Virtual Assistant Services


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THE BEST

10/10 Absolutely made up with the service nothing is a problem I’ve gone from stressing every day trying to manage/juggle now the stress is taken away thanks to Fiona and her amazing team.

September 7, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Couldn't recommend them more - for business, or personal, support

Total PA are fantastic. I have worked with a handful of similar companies in the past, and Fiona, Jodie & team stand head and shoulders above the rest. Timely, proactive, and detail oriented. I wish I'd realised earlier how much they could help manage aspects of my personal life as well as business! Above all else, they are great people who are fun to work with and nothing is too much to ask.

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

I don't know how I got by before!

I’ve been using Total PA for a little while now and I can honestly say I don’t know how I got by before. They are helping me move my business forward by handling all the time consuming tasks I need doing and I must say always happy and I mean happy to help and they have a good sense of humour.
Massive Thanks to Fiona and Jodie for keeping the laughter coming as I keep the paperwork and emails coming!

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Total PA enough!

As a freelance designer, I was getting overwhelmed by the sheer amount of admin that I had to keep on top of on a weekly basis. Id often put it off due to being so busy with client work, and then fall behind on vital tasks like invoicing. I even forgot to attend zoom meetings from time to time as I was just so busy. Fiona and Jodie at Total PA were brilliant in taking the time to understand my business and then suggesting processes we could implement to get me organised. They set up an online calendar that was full of reminders, important dates, meetings and milestones. They also took care of my invoicing for me and chased up any late payments that were outstanding. In addition to this, they handled the scheduling of my social media posts, put together my weekly newsletter and replied to numerous emails on my behalf that I was able to delegate to them. Their experience in organising, processing and implementing things that helped to streamline and improve my business cannot be understated and Id recommend them to any business, large or small that needs a helping hand.

May 31, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend 5*****

Fiona is a great help to any business, makes the big tasks seem small & deals with them very professionally & always very prompt. A pleasure to have working with us. Highly recommended.

May 12, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Would 100% recommend

We employed Fiona to support our 80 year old mother during her house move at a time when she was feeling overwhelmed by everything that needed to be arranged. Fiona managed the end to end process, taking on everything from change of addresses to removals. It made what might have been a stressful experience so much more manageable - and more than that, Fiona made Mom feel supported at all times and if things came up, she had someone on hand to help. I wouldn't hesitate in recommending her services to anyone in need of support.

March 28, 2022
Unprompted review
Rated 4 out of 5 stars

Brilliant service

Brilliant service - Fiona is very easy to deal with, efficient in how she operates and we would definitely recommend her to anyone looking at a virtual PA service.

Thank you Fiona.

November 18, 2021
Unprompted review
Rated 5 out of 5 stars

Total PA.....Total Professional Admin

I came to Total PA when setting up my own business. Alongside my day job, I had decided to set up my own Beauty & Aesthetics business. I had no prior knowledge of what I needed, software to use, best methods of communications, how to set up accounts and also creating documents. Alongside of that, Fiona also made suggestions/recommendations to help grow my business. Things I hadn't even thought of. I told Fiona what I needed and when. No job was too big or too small. With the administration side taken care of, I could concentrate on the practical side of business. Fiona would always respond to messages in a timely manner. I found her to be professional and approachable
I still ise Total PA for my admin needs. Wouldn't use anyone else!

April 21, 2021
Unprompted review
TOTAL PA Ltd logo

Reply from TOTAL PA Ltd

Thank you for your review and I’m so glad I could help you turn your idea into a reality!

Advertisement
Rated 5 out of 5 stars

Been using total pa services for nearly…

Been using total pa services for nearly a year now and it has made my life so much more simplified & efficient. I can get on with my work whilst with one voicenote any tasks I need at home or at my work that I’m not needed for. Are catered for. A+ service highly recommend,

April 21, 2021
Unprompted review
TOTAL PA Ltd logo

Reply from TOTAL PA Ltd

Thanks for the review Paul. It’s good to know my support makes a difference to your life and helps you concentrate on your work and the things that are important to you.

Rated 5 out of 5 stars

Total PA are great

Total PA are great - Fiona is an absolute star... always looking for areas to add value, and never shy to learn something new to help the business.

April 20, 2021
Unprompted review
TOTAL PA Ltd logo

Reply from TOTAL PA Ltd

Thanks for the review hx. It’s amazing to be part of such a great team.

Rated 5 out of 5 stars

Key part of the team.

Fiona is always friendly and professional, and plugs gaps in our business where we have neither the time nor the personnel.

Over the last year Total PA have become a key part of the team and have helped drive our growth.

April 20, 2021
Unprompted review
TOTAL PA Ltd logo

Reply from TOTAL PA Ltd

Thanks for your review. It is a pleasure to support you and the team.

Rated 5 out of 5 stars

As a business owner I would highly…

As a business owner I would highly recommend total PA, the reason being is because any tasks that involves paperwork Administration or booking in if any jobs I can simply give them to total PA and they’ll do it all for me, taking the stress and workload off me so I can plan and build my business more

April 20, 2021
Unprompted review
TOTAL PA Ltd logo

Reply from TOTAL PA Ltd

Thanks for the review Vaxinol! I love being part of the teams growth. So much energy and enthusiasm every day!

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look