Engaged with Trail Angels for second year in a row for Alpe Adria hike. Excellent experience from start to go - from planning the schedule to accommodating changes when the hike was on going. Transpor... See more
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See what reviewers are saying
Trail Angels supported my trek in the Hohe Tauern National Park in early September 2026. They provided excellent service from the original reservation through questions while being on the trail.
Company replied
Overall, we had a really good experience with Trail Angels. They were helpful over email when we were first planning the trip. We went back and forth a few times before deciding on our itinerary and t... See more
Company replied
The services from the AAT booking staff was very good. The accommodations were all clean, welcoming and comfortable. The luggage service was perfect. My texts were answered promptly when I had request... See more
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Company details
Written by the company
Die Trail Angels sind ein innovatives Unternehmen für verantwortungsvolle Wander, Rad & Outdoor Reisen. Mit ihrem mehrfach ausgezeichneten Trail Angels Info- & Buchungscenter betreuen sie einige der schönsten Weitwanderwege Europas und darüber hinaus – darunter auch den Alpe-Adria-Trail.
Das Offizielle Trail Angels Info- und Buchungscenter
Written by the company
- Wir sind mehr als ein Reisebüro
- ✔ DIE Experten für Weitwanderwege & Co. ✔ Travelife certified ✔ Top Beratung ✔ Professionelle und schnelle Bearbeitung ✔ Qualitätsgeprüfte Partner ✔ Stornogarantie ✔ Angel's Service
Contact info
Obervellach 15, 9821, Obervellach, Austria
- +43 4782 93093
- info@trail-angels.com
- bookyourtrail.com
Trail Angels
4.7
Excellent
994 reviews
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Replied to 100% of negative reviews
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Excellent service from start to finish
Trail Angels supported my trek in the Hohe Tauern National Park in early September 2026. They provided excellent service from the original reservation through questions while being on the trail.
September 1, 2026
Reply from Trail Angels GmbH
Dear Mr. Cohen, thank you very much for your wonderful review. We’re delighted to hear that you were satisfied with our service. Hopefully, we’ll have the pleasure of accompanying you on your next adventure as well!
Kind regards,
Your Trail Angels
Engaged with Trail Angels for second…
Engaged with Trail Angels for second year in a row for Alpe Adria hike. Excellent experience from start to go - from planning the schedule to accommodating changes when the hike was on going. Transport and hotels/inns were also good quality.
September 10, 2026
Reply from Trail Angels GmbH
Dear Mr. Sethy, thank you very much for your wonderful review. We are truly delighted that you chose to use our services again this year and that everything worked out so well. Hopefully, we’ll see you again next time!
Kind regards,
your Trail Angels
Very well arranged walking tour for our…
Very well arranged walking tour for our family on Höfe trail.
June 25, 2026
Reply from Trail Angels GmbH
Dear Mrs. Hult, we’re delighted to hear that you and your family had such a wonderful experience on the Höfe Trail. We hope we’ll have the pleasure of accompanying you on your next adventure as well!
Kind regards,
Your Trail Angels
Excellent
A well, kind! and professional support for any issue that is with needs of a traveler. Especially a new one on the track.
July 5, 2026
Reply from Trail Angels GmbH
Dear Hagit, thank you very much for your positive review. We're delighted to hear that everything went smoothly. We hope to see you again soon on the Alpe-Adria Trail!
Kind regards,
Your Trail Angels
Good service and we could always reach…
Good service and we could always reach them if we needed help before and during our trip!
June 9, 2026
Reply from Trail Angels GmbH
Dear Mrs. Rolink, thank you very much for your great review. We are truly very happy that you were satisfied with our service. We hope to accompany you on your next adventure as well.
With warm regards
Your Trail Angels
Good and regular communication
Good and regular communication. Very helpful with ideas and changes along the process,
February 19, 2026
Reply from Trail Angels GmbH
Dear Mr. Smith,
thank you very much for taking the time to leave us a review. We are pleased to hear that you were satisfied with our service.
Kind regards,
Your Trail Angels
Fast and detailed anwsers to our…
Fast and detailed anwsers to our questions. English is no problem. My written German isn't very good :-)
February 12, 2026
Reply from Trail Angels GmbH
Dear Ms. van Tulden, thank you very much for your wonderful 5-star review. We are truly delighted that you are satisfied with our service. See you soon on the Gastein Trail.
With warm regards,
Your Trail Angels
GREAT SERVICE PLAEASE SEND IT IN ENGLISH
February 9, 2026
Reply from Trail Angels GmbH
Dear Mr. Kashi, thank you very much for your wonderful 5-star review. We are very much looking forward to accompanying you on your hike soon.
Kind regards,
Your Trail Angels
Quick response
I had quick responses to my questions about booking and they were very helpful in my planning of our trip. Highly recommend!
November 26, 2025
Reply from Trail Angels GmbH
Dear Lori,
thank you so much for your wonderful review! We’re delighted to hear that our quick responses were helpful in planning your trip. It was a pleasure assisting you, and we truly appreciate your recommendation. We look forward to welcoming you at the Alpe-Adria-Trail.
Kind regards,
Your Trail Angels
Great experience on the Alpe Adria
Overall, we had a really good experience with Trail Angels. They were helpful over email when we were first planning the trip. We went back and forth a few times before deciding on our itinerary and they were quick to respond. They sent a detailed document ahead of the trip, which helped everything go smoothly. The bag transfers and taxi trips we had were all timely and professional. We enjoyed all of the accomodations, especially at Stage 1 in Heiligenblut. We only chose to get breakfast included, which was big and delicious at all of the hotels. The total price seemed high when calculating the daily cost, but we really appreciated the luggage transfers and being able to skip between stages.
August 5, 2025
Reply from Trail Angels GmbH
Dear Mrs. Peckham,
Thank you very much for your detailed and positive feedback on your Alpe-Adria-Trail journey with Trail Angels! We’re delighted to hear that you felt well supported during the planning phase and that everything went smoothly on-site – from luggage transfers to accommodations. It's especially nice to know that your stay in Heiligenblut was a highlight!
We understand that the overall cost of a customized hiking trip can seem high at first glance. That’s why we truly appreciate your recognition of the value our services provide – especially the flexibility offered through luggage and shuttle transfers.
Thank you for taking the time to share your experience. We’d be happy to welcome you back on one of our trails in the future!
Warm regards,
Your Trail Angels
Very clear & fast communication
Very clear & fast communication
professional itinerary
everything you need is on time and correct
Luggage transport works like a charm, they are friendly and flexible.
July 22, 2025
Reply from Trail Angels GmbH
Dear Mr. Meijers,
thank you very much for your positive feedback, we are very happy.
We are already looking forward to welcoming you on Alpe-Adria-Trail.
With kind regards,
Your Trail Angels
Full service beyond my expectations
I planned a solo trail in the Carnic Alps, and as I had not got any local experience in this area before, I used the services of Trail Angels. They had an amazing staff. They shared the route with me, arranged my transfer from the train station to the starting point, booked my accommodation throughout the trail, and also took care of my special diet request. Although I took part in the hike at my own risk, they also gave me a backup phone number in case of emergency, so I felt much more safe. The hosts along the trail were very kind, and upgraded my room. The food was delecious, the company was great, and the nature around me was picture perfect. I recommend this hike to every adventurous person in good physical condition.
July 5, 2025
Reply from Trail Angels GmbH
Dear Mrs. Szekely,
Thank you very much for your review and your great feedback. We are pleased that you are satisfied with our services so far, even if we couldn't help you ourselves in one case.
We look forward to welcoming you soon!
With best regards,
Your Trail Angels
The services from the AAT booking staff…
The services from the AAT booking staff was very good. The accommodations were all clean, welcoming and comfortable. The luggage service was perfect. My texts were answered promptly when I had requests or questions. Most of all, the route itself is spectacular. Austria is so beautiful with friendly people and excellent food. I would recommend the AAT or Outdoor active update the GPS files on the trail to reflect the many changes since the GPS tracks were added to the app.
June 24, 2025
Reply from Trail Angels GmbH
Dear Mrs. Hopkins,
thank you very much for your positive feedback, we are very happy.
We are already looking forward to welcoming you on Alpe-Adria-Trail.
And in case you have any further questions, our team is on your disposal.
With the best regards,
Your Trail Angels
Really impressive
Second time using Trail Angels. First rate assistance on both occasions. Really impressive response times.
May 23, 2025
Reply from Trail Angels GmbH
Dear Mr. Cohen,
Thank you very much for your review and your great feedback. We are pleased that you are satisfied with our services.
We look forward to welcoming you to the Alpe-Adria-Trail soon!
Kind regards,
Your Trail Angels
Professional & Prompt
I had several questions regarding my route and always received prompt replies with specific answers. In one instance T.A. couldn't help me but provided the contacts for another business that could. I look forward to working with T.A. over the next few months-I believe their planning will be very thorough!
April 11, 2025
Reply from Trail Angels GmbH
Dear Mrs Hvizdak,
Thank you very much for your review and your great feedback. We are pleased that you are satisfied with our services so far, even if we couldn't help you ourselves in one case.
We look forward to welcoming you to the Alpe-Adria-Trail soon!
With best regards,
Your Trail Angels
Reply from Trail Angels GmbH
Dear Mr Wegner,
Thank you very much for your review. We are delighted that your planning with us has gone perfectly so far and look forward to welcoming you on the Alpe-Adria-Trail.
With best regards,
Your Trail Angels
Booking a trip to Europe without the fear of language barriers
One of the challenges of organising a walking trip to Europe from Australia is handling accommodation bookings in a different country in a different language. For the AAT we decided to try Trail Angels. It was so easy! A draft itinerary for our trip was sent to Trail Angels who quickly advised on a few minor changes to avoid clashes with other events along the trail. Then in a short time a draft schedule of accommodation bookings was provided with helpful trip notes. Then, without needing to ask, Trail Angels passed the part of our schedule in Slovenia and Italy to their partner group in Slovenia. It was so easy.
The accommodation booked was varied but met our basic request and the variety gave us a broader perspective on the countries we were visiting. We enjoyed it all.
The trail itself was all we had hoped it would be. Well signposted, diverse scenery and a variety of experiences. We would recommend it to anybody keen to do a walk in Europe.
July 10, 2024
Reply from Trail Angels GmbH
Dear Mr. Mair,
wow - thanks for the great feedback! We are very happy that you enjoyed your hike on Alpe-Adria-Trail and had a great time in our beautiful destination.
And if you want to plan another trip don't hesitate, we would again be very happy to support you!
Best greetings to Australia!
Your Trail Angels
Strong service and fine hiking tour.
Quick and adequate response to questions I had before I started the tour. Some logistical problems were quickly solved by the support team. Nice stays at local hotels. You need some condition for this tour but technically is well doable.
July 31, 2024
Reply from Trail Angels GmbH
Dear Mr. Brinks,
thank you very much for your feedback and the great review! We are very happy that you had a great time at the trail.
And if you would like to plan another trail journey we would be very pleased to support you once again.
Best regards,
Your Trail Angels
As always a perfect organized trip
As always a perfect organized trip! The 4th time already. We will be back next year.
July 26, 2024
Reply from Trail Angels GmbH
Dear Jolanda,
thanks for the great feedback and happy to hear that you again enjoyed your trip on Alpe-Adria-Trail!
We are already looking forward to hear from you soon :)
Best regards,
your Trail Angels
Trail angels is very quick in answering…
Trail angels is very quick in answering your questions. Very thougthfull, customer friendly.
July 4, 2024
Reply from Trail Angels GmbH
Dear Lilian,
thank you very much for the great rating and your nice feedback.
We would be very delighted to accompany you on further trail journeys - maybe on your further way on the Alpe-Adria-Trail.
With the best greetings,
the Trail Angels
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