Transcribe.com Reviews 

94
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

This is a fraud service. I never signed up for a subscription, but they charged me fo 39€ without any way of cancelling the service. I raised a law sue against the owner and hopefully he'll end up... See more

Rated 1 out of 5 stars

It’s a scam! I never purchased a subscription, yet they have been charging me €24.00 per month. There is no way to cancel the subscription—which I never signed up for in the first place. I haven't use... See more

Rated 1 out of 5 stars

Took out a 7-day trial (£0.55) and was charged £43.00 shortly after when it auto-converted to a subscription. The trial-to-paid renewal wasn't made clear at signup, and the first I properly noticed wa... See more

Rated 1 out of 5 stars

Scam! You think you are paying one time fee for the transcript and end up with a 40 euro subscription we were not aware of subscribing to!

Company details

  1. Association or Organization
  2. Business to Business Service
  3. License Bureau

About Transcribe.com

Information provided by various external sources

Transcribe.com is where service meets quality. We are a trusted transcription company providing accurate audio and video transcription services in 3 easy steps:

1. Upload Your Files

2. We Transcribe

3. We Deliver to You

Our team of US-based specialists is dedicated to providing the highest quality of audio-to-text and video-to-text transcription services possible.

Contact info

1.4

Bad

TrustScore 1.5 out of 5

94 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.4

All reviews

(94)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

This is a fraud service

This is a fraud service. I never signed up for a subscription, but they charged me fo 39€ without any way of cancelling the service.

I raised a law sue against the owner and hopefully he'll end up behind the bars.

August 6, 2026
Unprompted review
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Rated 1 out of 5 stars

It’s a scam

It’s a scam! I never purchased a subscription, yet they have been charging me €24.00 per month. There is no way to cancel the subscription—which I never signed up for in the first place. I haven't used any services,

August 6, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! You think you are paying one time fee for the transcript and end up with a 40 euro subscription we were not aware of subscribing to!

August 4, 2026
Unprompted review
Rated 1 out of 5 stars

False Advertising - Not Free!

Transcribe states it is free. It is not! They require a $49.00 per month subscription which they let you know after they transcribe the video but before you can view or download the transcription.

June 30, 2026
Unprompted review
Rated 1 out of 5 stars

Took out a 7-day trial (£0.55) and was…

Took out a 7-day trial (£0.55) and was charged £43.00 shortly after when it auto-converted to a subscription. The trial-to-paid renewal wasn't made clear at signup, and the first I properly noticed was the charge landing. To their credit there's an in-app "Manage subscription" option, but the auto-renewal itself is easy to miss and the trial framing oversells how cheap the service is. If you trial this, set a reminder to cancel before day 7 and keep an eye on your statement. The lack of a clear heads-up before the full charge is the issue.

May 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Really bad experience

Really bad experience. Don't waste your time or money on this "AI tool".

I paid for a full transcript but I didn't get it in full. It just started repeating one sentence in the middle and filled the rest of the text with it.

I have asked their support to provide a full transcript but haven't heard back after a week. Now I asked for my money back and am waiting for a response.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

I tried this service once to transcribe…

I tried this service once to transcribe an audio file and paid €0.50 for what appeared to be a trial. The file was never properly converted and I couldn’t download any result. Without clear notice, my credit card was then charged €49.95 for a monthly subscription on the same day the trial ended. I cancelled immediately and contacted support for a refund. Very disappointing experience and the pricing/subscription terms are not clearly communicated.

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

This service isn't even free like it…

This service isn't even free like it advertises. After I wasted my time finding out the service is not free, I got baited into buying a few hours. The accuracy is like Siri's accuracy. If you're going to make me pay, at least be accurate, waste of time and money. I'm not even going to ask for a refund, my times worth more than talking to these baiters that probably wont even give full refund.

October 11, 2023
Unprompted review
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Rated 4 out of 5 stars

Orders are delivered quicker than the…

Orders are delivered quicker than the expected date. I would have given 5 stars if I didn't have one exception. One of my orders was not delivered on the expected date. I contacted support, but no response. Then, I emailed separately. Adeline was very responsive and courteous. I truly appreciate it.

March 18, 2020
Unprompted review
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Rated 1 out of 5 stars

Incomplete Transcription & Lack of Response from Support

Honestly, I'm disappointed and irritated. I was excited to use this service as an agency I work with uses them all the time. I paid for 2-day transcription and placed my order on 11/21. It was delivered 11/26 (because of the weekend which was fine), but when I went to look at and download the files I realized that only 13 of the 14 files I submitted were transcribed. I have emailed support twice now inquiring about the missing transcription that I've already paid for and have still yet to get the file now TWO WEEKS LATER. I haven't even received a response to my emails. I seem to be out of the money I spent on the missing file. I guess I will take the time to transcribe this file myself and use a different service next time.

December 5, 2019
Unprompted review

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