Chantelle W. was absolutely amazing to work with! When I experienced an issue with my table, she was quick to find a resolution and kept me informed every step of the way. Her communication, responsiv... See more
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Review summary
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Reviews shaping this summary
TT customer service is phenomenal!! We would highly recommend them. Definitely a top notch, 5* star business to deal with. Andrew responded to inquiries in a timely manner and were pleased with the... See more
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Impressed with the Transformer Table, through and through. I got the Scandinavian Oak Round Set + 4 chairs and sideboard through Costco, and have found it to be a fantastic deal relative to the qual... See more
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I don't think I've ever had as easy or thoughtful of an experience buying something online as I did with this company. Jacob was amazing, attentive with follow up emails and reminders, and overall ple... See more
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Company details
Written by the company
Transformer Table is a leader in space-saving, multifunctional furniture designed for modern living. Our collection includes extendable dining sets, round dining tables, table to desks, and extendable outdoor dining sets, combining expert craftsmanship with timeless design. Trusted in over 300,000 homes worldwide, Transformer Table adapts to your lifestyle, whether you’re hosting large family gatherings, working from home, or furnishing a compact apartment. Every piece combines multifunctionality with premium craftsmanship, making it easy to maximize your space without compromising on style. Read reviews from real customers to see why Transformer Table is the top choice for extendable furniture, space-saving dining tables, and modular outdoor dining sets. Featuring durable solid wood construction, innovative extension mechanisms, and elegant finishes, our furniture is made to last for years of shared meals, celebrations, and everyday use.
Our commitment to your home!
Written by the company
- Designed for your life & backed by our team.
- Your experience matters to us. Whether you’re exploring, ordering, or living with your purchase, you can expect to be treated with care, respect, and honesty. If you ever need help, have a question, or something doesn’t feel right, our team is here to listen and support you every step of the way.
Contact info
330 avenue avro, H9R 5W9, Dorval, Canada
- 18449882253
- support@transformertable.com
- www.transformertable.com
Welcome to the Transformer Table Family!
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Product and service experience
Besides, having a great product, the customer service and delivery process was seamless. I tell everyone it has been the best experience in a large purchase in a very long time. Surpassed my Pottery Barn purchase by far! I would recommend to all.
November 3, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Grace,
Thank you so much for your amazing feedback!
We're thrilled to hear that both the product and the overall customer service and delivery experience exceeded your expectations. Knowing that your purchase has been such a positive experience means the world to us!
We're especially grateful for your recommendation and for sharing Transformer Table with others. Your support and confidence in our brand mean so much to our entire team.
Thank you for choosing Transformer Table. We hope you enjoy many wonderful moments around your table!
Warm regards,
Transformer Table Team
Transformer table customer service goes above and beyond!
Transformer table customer service goes above and beyond when it comes to customer satisfaction. I had a problem with one of my table leaves and they told me they would send a brand new one. Thank you so much!
November 3, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Jamie,
Thank you so much for your wonderful feedback!
We're thrilled to hear that our team was able to assist you and find a solution by arranging a replacement for your table leaf.
Customer satisfaction is always our top priority, and we're happy to know that we could make things right for you.
We truly appreciate your support and thank you for choosing Transformer Table!
Warm regards,
Transformer Table Team
Azza A was super helpful and kind…
Azza A was super helpful and kind throughout the whole process. I had a issue with the finish on one of the pieces that happened when I used the touchup color that was given to us. We tried problem solving the issue with a few different methods. They sent videos and great explanations. When that didn't work they replaced the piece for us. I'm beyond happy with the customer service and kindness/understanding that was given the whole time. I'm actually floored with how easy and kind this whole process was.
November 9, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Nick,
Thank you so much for taking the time to share such wonderful feedback!
We're absolutely delighted to hear that Azza A. provided you with such a positive experience throughout the process. We understand how frustrating product concerns can be, and we're glad she was able to guide you through the troubleshooting steps and find the right solution by arranging a replacement.
Your kind words about her patience, understanding, and dedication mean so much to us. We'll be sure to share your feedback with Azza!
We're thrilled that you're happy with the outcome and truly appreciate the opportunity to make things right.
Thank you for choosing Transformer Table!
Warm regards,
Transformer Table Team
Great customer service
Azza was a great help with my complicated warranty service, including multiple warranty claims and rounds of delivery/pick up scheduling.
November 9, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hello,
Thank you so much for your kind words!
We're delighted to hear that Azza was able to support you throughout the warranty process and help coordinate the multiple claims, deliveries, and pickups.
We understand that managing a complicated warranty process can be challenging, and we're glad Azza made the experience easier for you through her dedication and assistance.
We'll be sure to share your wonderful feedback with her!
Thank you for your patience and for choosing Transformer Table.
Warm regards,
Transformer Table Team
Azza was quick to get back to me and…
Azza was quick to get back to me and solve our challenges with converting the table. We love the table!
November 9, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Bernadene,
Thank you so much for sharing your experience!
We're delighted to hear that Azza was able to assist you promptly and help resolve the challenges you experienced with converting your table.
It's wonderful to know that you love your Transformer Table! We'll be sure to share your kind words with Azza.
Thank you for choosing Transformer Table. We truly appreciate your support!
Warm regards,
Transformer Table Team
Appreciate the quick response to our service.
Appreciate the quick response to our needs. The support for your product is appreciated and was easy to work with the assistance. The customer service was excellent and easy to follow and service handled quickly.
Would also like to thank Chantelle W.assisting us.
November 9, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Paul,
Thank you so much for your wonderful feedback!
We're delighted to hear that you had such a positive experience with our team and that your concerns were addressed quickly and smoothly.
We'll be sure to share your kind words with Chantelle W. She will be thrilled to know that her assistance made a difference!
We truly appreciate your support and thank you for choosing Transformer Table!
Warm regards,
Transformer Table Team
After purchase no customer service
After purchase, I needed to return a couple of items. Their customer service is nonexistent.
October 27, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Mitzi,
Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you have experienced during the return process.
We understand how important timely communication and support are, especially when arranging a return. Please rest assured that our team will take care of coordinating the pickup of your items. Once the return arrangements have been finalized, we will provide you with the tracking information so you can coordinate the pickup directly with the carrier.
We truly regret that your experience has not met your expectations. We appreciate your patience and the opportunity to make things right.
Warm regards,
Transformer Table Team
Chantelle W
Chantelle W. was absolutely amazing to work with! When I experienced an issue with my table, she was quick to find a resolution and kept me informed every step of the way. Her communication, responsiveness, and dedication to making things right truly stood out. I already love my Transformer Table, but knowing it’s backed by such an incredible customer service team makes me love it even more. Thank you, Chantelle!
November 5, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Anna,
Thank you so much for your wonderful feedback! We're thrilled to hear that Chantelle provided such exceptional service and made your experience a positive one. We’ll be sure to share your kind words with her. Your satisfaction means so much to us, and we're delighted that you love your Transformer Table!
Thank you for choosing Transformer Table!
Best regards,
Transformer Table Team
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Meghan,
Thank you for sharing your experience! We're glad to hear that the claims process was easy and straightforward, and that our team was able to assist you quickly. We truly appreciate your feedback and support!
Best regards,
Transformer Table Team
I haven’t received my order which was…
I haven’t received my order which was placed over a month ago so I called to find out status of the order. She followed up and told me that the order was shipped and Metropolitan truck will call me for an appointment for the delivery date.
October 30, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Joseph,
Thank you for sharing your experience! We understand how important it is to receive updates on your order, and we appreciate your patience. We're glad our team was able to follow up, provide you with a shipping update, and clarify the next steps for delivery. We hope you enjoy your new Transformer Table once it arrives!
Warm regards,
Transformer Table Team
I had a little problem with one chair
I had a little problem with one chair. A piece to fix it was sent asap. No question asked. Very good support
October 19, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Dominic,
Thank you for sharing your experience! We're sorry to hear you had an issue with one of your chairs, but we're glad our team was able to quickly send the replacement part and get things taken care of. Providing prompt and hassle-free support is always our priority. We truly appreciate your kind words and support!
Warm regards,
Transformer Table Team
Quick and thoughtful response
Chantelle listened to my concerns and took car e of them in a timely manner that made it more convenient for me.
November 4, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Tina,
Thank you for your kind feedback! We're delighted to hear that Chantelle listened to your concerns and was able to address them promptly and conveniently. We'll be sure to share your kind words with her. Your satisfaction means a lot to us, and we truly appreciate your support!
Warm regards,
Transformer Table Team
Support was helpful and got my…
Support was helpful and got my replacement hardware resolved quickly. It took one additional email to get all the proper information but this was handled quickly once received.
November 2, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Owen,
Thank you for sharing your experience! We're happy to hear that our support team was able to resolve your replacement hardware request quickly. We appreciate your patience while we gathered the necessary information, and we're always looking for ways to make the process as smooth as possible. Thank you for choosing Transformer Table!
Warm regards,
Transformer Table Team
The table was packed extremely well in…
The table was packed extremely well in two cartons. I sliced and flattened all the cardboard and I could not get it all in the larger box for recycling. It’s a beautiful piece. Very solid. I had a problem because the hardware was missing. I called the phone number on the packaging. Chantelle was very helpful. New bolts are being delivered. In the meantime i used some 50mm pan screws. Very nice piece.
November 4, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi John,
Thank you for taking the time to share your experience! We're delighted to hear that you love your new table and are pleased with its quality and sturdiness. We sincerely apologize for the missing hardware, but we're happy to know Chantelle was able to assist you and arrange for the replacement bolts to be sent. We truly appreciate your patience and understanding, and we hope you continue to enjoy your beautiful new table!
Warm regards,
Transformer Table Team
So far every step of the process has…
So far every step of the process has been great! Looking forward to our table and chairs being delivered next week.
November 6, 2026
Unprompted review
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Steve,
Thank you for your wonderful feedback! We're so happy to hear that your experience has been great so far. We hope you absolutely love your new table and chairs, and we can't wait for you to receive them next week. Enjoy!
Warm regards,
Transformer Table Team
Stellar customer service
I had to call because I hadn't received my welcome email yet. The customer service was top notch! My email had been entered with an extra letter. The company fixed it right away. Answered all of my questions I had over the phone since I hadn't gotten the email yet. They were patient and kind. And fixed the problem. I then got my email!
November 6, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Shannon,
Thank you so much for your kind words! We're delighted to hear that our team was able to quickly resolve the email issue and answer all your questions. Providing patient, friendly, and helpful service is always our goal. We truly appreciate your feedback and are happy everything worked out!
Warm regards,
Transformer Table Team
Unhappy Customer
I ordered an outside table and 2 benches with the storage case and covers. I live in Pelham NH and it is November. When the Items were delivered we were missing a cover for the storage cart. When I called them to let them know if was missing from the order it took multiple calls and emails before someone responded just to tell me that the cover will not be delivered till next year. they sold me something that they didn't even have in stock. My table and benches came on time but this is an out door set. We will have snow dropping on us by the end of November/December. It is unacceptable to sell something to a customer and then push delivery our 6 months. My furniture would be destroyed and we paid over 5K for the set. I love the tables but completely unsatisfied about customer service, delivery and overall integrity of this company. I would be very careful when ordering from them because they say one thing and then do another without warning
November 6, 2026
Unprompted review
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Jamie,
We're truly sorry that we were unable to fulfill your Transfer Outdoor Bar Cart Cover within the expected timeframe. We completely understand your disappointment, especially given the importance of having your outdoor furniture protected ahead of the winter season.
Unfortunately, due to ongoing inventory delays, we were unable to provide a suitable shipping timeline. Following our discussion, we respected your decision to cancel the item, and a refund was processed accordingly.
We sincerely regret the inconvenience and disappointment this situation has caused. Your feedback is important to us, and we will continue working to improve our communication and overall customer experience.
Thank you for your patience, and we apologize again for letting you down.
Warm regards,
Transformer Table Team
Impressed with the Transformer Table
Impressed with the Transformer Table, through and through. I got the Scandinavian Oak Round Set + 4 chairs and sideboard through Costco, and have found it to be a fantastic deal relative to the quality. Plenty of guests have complimented the comfort of the chairs and the elegance of the table design.
Shout out to Azza from customer service who was friendly and prompt in their help when I requested a replacement part (one of the button latches become non-functional). They responded the same day and shipped over the parts within 2 weeks at no additional cost. I don't usually do reviews, but I highly recommend folks pull the trigger if they're considering making a purchase from this company. It's worth it.
October 16, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Andrew,
Thank you so much for taking the time to share such a wonderful review!
We're thrilled to hear that you're loving your Scandinavian Oak Round Set and sideboard. It's especially rewarding to know that your guests have complimented the design and comfort of the chairs!
We'll be sure to share your kind words with Azza. She will be delighted to know that her prompt assistance made a positive difference in your experience. We're also glad we could get the replacement parts shipped to you quickly and at no additional cost.
Your trust and recommendation mean so much to us. Thank you for choosing Transformer Table, and we hope you continue enjoying your furniture for many years to come!
Warm regards,
Transformer Table Team
Awesome customer service and support!
My call was answered very quickly and the representative was very nice and more than welling to help me out. Everything went very well and she listened to my concerns and told me she would take care of it right away. Very impressed with the service and willingness to help me. I will recommend Transformer Table to everyone. Thanks for your help, much appreciated.
November 5, 2026
Unprompted review
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hello,
Thank you so much for your wonderful feedback!
We're delighted to hear that you had such a positive experience with our team. Providing attentive, friendly, and helpful service is something we truly value, and we're glad our representative was able to listen to your concerns and assist you promptly.
Your kind words and recommendation mean a great deal to us. We sincerely appreciate your support and look forward to assisting you again in the future!
Warm regards,
Transformer Table Team
I had an excellent experience with the…
I had an excellent experience with the customer service team. Azza was incredibly helpful, efficient, and ensured all of my needs were met seamlessly.
November 5, 2026
Reply from Transformer Table – Multifunctional, Extendable Furniture
Hi Brock,
Thank you so much for your wonderful feedback! We're delighted to hear that Azza provided you with such an excellent experience. It's great to know she was helpful, efficient, and made sure all your needs were taken care of seamlessly. We'll be sure to share your kind words with her!
Thank you for choosing Transformer Table!
Transformer Table Team
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