Travel House UK Reviews 

12,032
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,220 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for their exceptional patience, professionalism, and continuous support throughout the entire travel planning journey. Consumers frequently emphasize that agents go the extra mile to secure the best prices and thoroughly tailored itineraries. People also note how remarkably smooth, straightforward, and stress-free the overall booking process remains from start to finish. Some reviewers were not happy with communication issues, noting instances where agents rushed conversations or abruptly ended phone calls. A few consumers felt dissatisfied with the customer support received during more difficult troubleshooting interactions.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and dedicated when organizing flight bookings... See more

Service

Users describe positive interactions with service, highlighting that travel agents are consistently helpful,... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are consistently... See more

Booking process

People report positive experiences with the booking process, frequently highlighting dedicated and... See more

Price

Reviewers highlight great satisfaction with the affordable prices and excellent deals on flights. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very well looked after by staff named Edwin Norton, he was very dedicated in completing my booking and professional too, he explained everything that I needed to know, and my flight bookings... See more

Company replied

Rated 5 out of 5 stars

Quick and professional response. Friendly service. What I love most is that despite our traveling is distant and complicated about different procedures around, Travel House agent not even helped us wi... See more

Company replied

Rated 5 out of 5 stars

Really pleased with my experience booking a flight through TravelHouseUK. Communication was smooth throughout from the moment I booked, confirmation came quickly and everything was clearly laid out, s... See more

Company replied

Rated 5 out of 5 stars

I fully appreciate the fact the consultant understands what is important to me...cost, time, length of layovers and sends me several options. Mark Benson's service is professional, swift and above al... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site
  4. Travel Aggregator

About Travel House UK

Written by the company

Book Cheap flights and bargain holidays worldwide with TravelhouseUK, the Best travel agency in London UK, trusted and top rated by travellers.

Search millions of flight deals online and get Last minute flights , Cheap airfares, Charter flights, last minute holidays and low cost hotels.

We at TravelHouseUK believe in the paramount importance to keep Quality parallel to Value and strive to attain and retain clients with the same motive – provide best quality with best value.

As retail agents, we aim to connect with our clients and create not just a consumer-supplier relationship, but guard the client interests on an individual level. We work our way through providing the most affluent alternatives with varying competitive airline deals to optimal destinations on the globe.

Our 100+ member team helps us achieve our goal. There’s no stronger foundation for a true partnership with your business. We have a unique culture that ensures our people are aligned with the mindset and strategic direction of our business.

At Travelhouseuk, we believe in providing our customers with the most comprehensive and authentic feedback possible. That is why we only request reviews once a customer has completed their travels, ensuring that our clients have the full picture of their experience with us. We welcome feedback on our staff's friendliness and knowledge, as well as the smooth functioning of all travel arrangements and any issues that may have arisen during the trip.

At Travelhouseuk, we pride ourselves on our commitment to exceptional customer service. Our live call answering within 5 seconds, personalized travel managers, 24/7 emergency helpline, and triple protection for client money are just a few of the reasons that set us apart from our competitors. Additionally, our expert insider knowledge, automatic Air Miles additions, and our support for underprivileged Families initiatives make us a leader in the travel industry. Book with confidence and trust in Travelhouseuk.

Cheap Flights Business Class Flights Fly Now Pay Later Umrah Packages Cheap Flights To Zimbabwe Cheap flights to South Africa Cheap flights to Ghana Cheap flights to Nigeria Cheap flights to Pakistan Cheap flights to India Cheap flights to Philippines Latest Travel News

Top Rated Travel Agency in London UK - Travel House UK

Written by the company

Book Cheap Flights Hotels and Holidays with Best Travel Agency in London UK - Travel House UK
We're committed to our customers We have a long-standing commitment to treat all customers the way we want to be treated – with respect, Support and kindness.
Helping People Travel with Confidence
Book cheap flights, holidays, and Umrah packages with confidence. Travel House UK is ATOL & ABTA protected and trusted by thousands of happy travellers across the UK.
Real People. Real Support. Every Step of the Way.
From your first enquiry to your return home, our team is here to answer questions, solve problems, and provide the support you deserve.
Travel Built on Trust and Experience
Our customers choose us because we believe in transparency, reliability, and delivering the level of service people remember long after their trip.
Making Every Journey Easier
We understand that every traveller has different needs. That's why we take the time to find travel options that work best for you.
Committed to Great Customer Experiences
We value every customer and continually work to provide friendly service, quick responses, and a smooth booking experience from start to finish.

Hustle free flight bookings

Booking is just 5 min away

Booking is just 5 min away
Travelhouseuk is committed to excellence. Our long-standing history assures you that we deliver 100 percent satisfaction to all our customers

Contact info

Thousands Trust Travel House UK

Join our happy customers. Rated 4.8 on Trustpilot. Book today!

4.9

Excellent

TrustScore 5 out of 5

12K reviews

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4.9

All reviews

(12,032)

1,220 reviews in the last 12 months

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Rated 5 out of 5 stars

The customer experience I continue to…

The customer experience I continue to receive is great. They always seem to meet my travel needs with the right price. They respond to my queries promptly and always have an alternative option. I've used them for my travel needs for the past six years and no regrets

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

Many thanks to Abraham who served me…

Many thanks to Abraham who served me this time. I always use Travel house when going home to Philippines as this company is very reliable especially when you need thrm asap. Super thanks.

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience booking…

I had an excellent experience booking my flight ticket thanks to Gordon Smith who was patient, polite and professional throughout the entire process. Gordon made sure that all my requirements were met and helped me to secure a great price. I highly recommend Travel House and will definitely use them again the next time I need to book a flight.

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Travel house now for…

I have been using Travel house now for over 4 years. I've alway dealed with an agent called Brian Green. He has mad everything for me run smooth. As i feel completely secure with travel house. But more so than any thing Brian. Thanks again

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using Travel house for a…

I’ve been using Travel house for a while now and have nothing but praise for the quality of agents they have. Thank you so much Brian Green for your assistance and support in buying the ticket. Please continue to be this supportive to your customers moving forward, hopefully you will be helping me for the next 10 years to come

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

ROBIN SIMS

We get the best flights every time and this time Robin Sims was exceptional and got us the best deal for our USA Flights. He was so helpful, polite and knowledgeable. Credit to him and Travelhouse once again

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

I deal with Mark Benson at Travel House…

I deal with Mark Benson at Travel House most of the time. He gives me honest feedback on what my needs are and is very responsive to queries etc. I highly recommend Travel House and Mark for all your travel needs.

September 21, 2026
Unprompted review

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