From the moment Koko our nanny met our daughter she did not miss a beat to connect with her. By the end of first hour they were besties. Our daughter didn't even cry when we left for our date night. Koko gave us just enough updates and left a little simple origami cat knowing that our daughter loves cat. She left a recap letter of how their night went and checked up on us the next morning! Everything went smoothly and we would definitely highly recommend their service and will highly likely book the nanny service again!