filterbaby.com Reviews 507

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 341 reviews, reviewers overwhelmingly had a great experience with this company, finding their products to be a smart and effective addition to their routines. Customers consistently praise the quality and value for money, noting significant improvements in skin and hair health, with many experiencing softer skin, reduced dryness, and fewer breakouts. The user experience is highly rated, with people appreciating the easy installation, sleek design, and the overall feeling of using cleaner water. However, some customers also noted mixed experiences with customer service, with a few mentioning slow responses, unhelpful interactions, or issues with product delivery and refunds. There were also occasional concerns about product design, such as decreased water pressure or the filter being too large for some sinks, and a few reports of filters not effectively removing lead.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the ease of installation and... See more

Quality

Consumers generally report a positive experience with the product's quality, noting that it feels high-end... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of installation, with... See more

Value for money

Customers are generally satisfied with the value for money, often stating that the product is "worth the... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers expressing significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Filterbaby Skincare Filter 2.0 has been such a smart addition to my routine. Installation was easy, and the black finish looks sleek and modern on my sink. The biggest difference I noticed is... See more

Rated 5 out of 5 stars

Living in Hoboken means dealing with some seriously hard water, and my skin was definitely feeling it. Ever since I started using my FilterBaby, the difference has been unreal. my face no longer feels... See more

Rated 5 out of 5 stars

I’ve been using the Filterbaby Faucet Filter for a few weeks, and it’s been amazing for my skincare. It was super easy to install, and I love knowing it removes impurities from my tap water that can i... See more

Rated 5 out of 5 stars

This company is absolutely amazing! Their response time is impressively quick and every question I had was answered thoroughly and with care. The customer service alone is outstanding, but the packagi... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

The #1 Water Filtration Device for Skincare Clinically tested & dermatologist-recommended, made for skincare. Healthier skin starts with your water. Your skin deserves clean water at a minimum. Filterbaby is the world's first clinically tested and dermatologist approved water filtration device made for skincare. Benefits: Increase skin moisture Unclog your pores, prevent breakouts Protect skin barrier Prevent signs of premature aging Increase skin radiance


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

507 reviews

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No history of asking for reviews

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Replied to 22% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Similar to Diamond Series -- Filters out things that you may not notice

Not only does this filter works, it looks so chic in my shower. I am a little bit picky when it comes to investing in something like this so I am glad that it matches my shower well and doesn’t stick out like a sore thumb. The filter does actually work, and I do notice a pretty big difference in my hair texture tool. It makes it much more shinier and softer and it DOES give me piece of mind that it also filters out microplastics as well. Especially since i brush and wash my face in the shower. I have tried the diamond series filter as well and do feel like they both work the same for making my hair soft, but this filter does remove more things that may not be as noticeable.

June 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Love this product!!

I've been using the Filterbaby shower head for a few weeks now, and I've noticed a real difference. My skin feels less dry after showering, and my hair seems softer and easier to manage. The water pressure is still strong, which I was worried about with a filtered shower head. Installation was quick and easy, and the design looks nice in my bathroom. Overall, it feels like a simple upgrade that has made a noticeable difference in my daily routine. I would definitely recommend it to anyone dealing with hard water or dry skin and hair.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

love my filterbaby!

I've been using the Filterbaby shower filter for a few weeks now and honestly wish I had gotten one sooner. The water where I live is super hard, and between that and all the heat styling I do, my hair was constantly feeling dry. Since installing this filter, my hair feels softer and less stripped after showering, and my skin doesn't feel as tight either. The installation was surprisingly easy and only took a few minutes. I also love that it doesn't affect the water pressure at all, which was something I was worried about before buying. It's one of those products that you don't realize you need until you try it. If you deal with hard water, dry hair, or sensitive skin, I definitely think it's worth it.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Quick & easy setup! Helps skin!

The filter was quick and easy to install and I was able to use the filtered water right away!! I've also noticed a change in my skin that the filtered water doesn't dry it out anymore like when I wash my face compared to using the unfiltered water.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

First time shower filter

My first time installing anything for the shower and it was surprisingly easy and smooth (as an early 20 yr old student). The video instructions in the QR code was helpful, but I wish it showed how to use the plumbers tape and ALL tools included (I figured it out though). Luckily no leaks and everything works with our shower head. You can see the water stains on my shampoo bottles from before I had a filter on the shower head.

It’s been a little over a week since my sisters and I have been showering with the filter. It’s honestly been a factor of softer water and my sister has an easier time feeling less weight in her hair. I’ve had less breakage while detangling and drying my hair. I usually break out around my shoulders but I’ve had less breakouts. We have more peace of mind knowing that our water is going through a filter. I look forward to keeping up with it! It feels sturdy and strong, so I’m hoping it’s good past multiple refills.

June 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Love this filter

First impressions of the Filterbaby Shower Filter have been great. I was happy to see that it comes with everything needed for installation, including a wrench and plumber's tape, which makes the setup process feel straightforward and beginner-friendly. I appreciate that no extra trips to the hardware store are required and that the brand thought through the installation experience by including the necessary tools right in the box.

The filter feels well-made, and I love that it comes in multiple finishes, making it easy to coordinate with your existing bathroom fixtures and overall aesthetic. The design is sleek and modern, and I'm excited to start using it and see how it impacts my hair and skin.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful faucet filter

Beautiful faucet filter! Absolutely loved the packaging, clear instructions, and overall aesthetic of this filter. Installation was simple, and I like knowing the water I’m using to wash my face and brush my teeth is filtered. The filter feels sturdy, fits well on my faucet, and doesn’t noticeably affect water pressure. I am confident that this is the first step in any good skin care routine!

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Best Purchase for My Apartment

I recently moved into a new apartment and quickly noticed the chlorine in the water was affecting my hair and skin. My skin started breaking out, my hair felt dry, and I was dealing with dandruff. After using these filters, I've noticed a huge improvement. My skin is much clearer, my hair feels healthier, and the dandruff is gone.

Installation was simple, and I appreciate that the filters maintain strong water pressure, which wasn't the case with other brands I've tried. The build quality feels premium, and the design looks clean and modern in my bathroom.

Overall, I've been very happy with the results and would recommend these filters to anyone looking to improve their water quality without sacrificing water pressure.

April 1, 2026
Unprompted review
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Rated 5 out of 5 stars

I absolutely love my filter baby

I absolutely love my filter baby. It is so beautiful! I got the gold color. I have noticed a change in the texture of my skin. Less acne and less bumps than before. It was super easy to install. Definitely get a filter baby!

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

diamond series shower head

diamond series shower head: the chrome shower filter blends with my shower so seamlessly (very aesthetic and elevates my shower) & i notice so much change with my hair health! my hair is now less oily, softer, and has gotten less frizzy since using this water filter<3

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

The Filterbaby Skincare Filter 2.0 is a necessity in your daily skincare routine!

The Filterbaby Skincare Filter 2.0 has been a great addition to my skincare routine. It was easy to install, and I noticed my skin feels softer and more hydrated after washing my face. I also appreciate knowing it removes chlorine and other impurities from the water, which is something I seek for.

I’ve also had a positive experience with the Filterbaby brand overall. The company focuses on creating products that support healthier skin, and the quality of the filter reflects that mission. Their attention to skincare concerns and expertise makes them a brand I would recommend to others.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Noticeable Difference in My Hair and Skin

I've been using this shower filter for a few weeks now, and I've honestly noticed a difference. My hair feels less dry after washing, and my skin doesn't feel as tight after showering. Installation was super easy and only took a couple of minutes. I wasn't expecting a huge change, but it's been a nice upgrade to my routine and something I've stuck with using every day.

June 3, 2026
Unprompted review
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Rated 5 out of 5 stars

I’ve been using this daily as part of…

I’ve been using this daily as part of my skincare routine and honestly love it. The water feels noticeably softer and less harsh on my skin, especially when washing my face in the morning and at night. My skin feels cleaner, smoother, and less irritated overall.

It was also super easy to set up and looks really clean on my sink. Definitely one of those products you don’t realize you needed until you start using it every day.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great filter

The signature series shower filter is great! It’s super easy to install and you can tell the filter really works. While it is a little expensive, it’s definitely worth the money especially for anyone dealing with hard water or in college dorms/apartments.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Stocked up on some refills!! Hair is still thriving

Already obsessed with my FilterBaby Pro Series filter, so when it was time to replace the cartridge I didn't even hesitate. The swap took ten seconds, just pop out the old one and drop the new one in. I'd say the replacement is very much worth the swap just because of how much softer and clean my scalp has felt, and love that it uses 80% less plastic too. Highly recommend stocking up!!

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

I've been happy with this faucet filter…

I've been happy with this faucet filter so far. The installation was pretty straightforward, and the instructions did a great job walking me through each step. I was able to get it set up without too much trouble.

The water pressure is medium-firm, which I personally like because it still feels strong without being too harsh. I've also had no issues with leaking since installing it. I'm excited to see if it makes a difference in my skin over time, especially when washing my face daily. Overall, it's been a great experience so far and I'm looking forward to seeing the long-term benefits.

June 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Clean Skin

I’ve been using the Filterbaby faucet filter for a few weeks and overall I’m really happy with it. Installation was super easy and it fits nicely on my bathroom sink without looking bulky. I’ve noticed my skin feels less dry and a bit calmer after washing, especially around my face, which was my main reason for trying it. The water pressure is still fine for me, and it feels like a small upgrade to my daily skincare routine. It’s a bit pricey and replacement filters add up, but so far I think it’s worth it if you’re focused on skin health and want cleaner-feeling water at home

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

If i could give a negative i would

If i could give a negative i would, ordered a filter in March. Received several emails about it being back ordered., sent an email several times for cancellation as well as called them. They do not answer their phone so don’t waste your time left several messages. They went ahead and sent one of the items after attempting to reach them to return it. They refused to return it without charging me a fee, even though I provided them with proof that I have been trying to reach them forever.

The turnaround time for contact or emails is beyond absurd. I would not purchase anything from this company nor would I ever recommend them to anyone.

Do not waste your time

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

I own two Filter Baby shower filters…F-

I own two Filter Baby shower filters and cannot use either of them. Not because of user error — because of a known manufacturing defect.

If your water is hard (and in Los Angeles, it absolutely is), the filter housing seizes shut. You cannot open it to change the filter. The unit becomes a permanently installed, gradually useless piece of plastic. When I contacted customer service, they acknowledged this was a known issue — which somehow made it worse. They knew. They sold it anyway.

I first reached out in March. I was promised replacement units within one to two months. It has now been three. I have followed up repeatedly. Each contact brings a fresh round of reassurances and a new timeline that quietly expires. No replacements. No resolution. No accountability.

What I’ve received instead is a masterclass in how to string a customer along indefinitely — enough responsiveness to prevent a chargeback, not enough action to actually solve anything.

I cannot in good conscience recommend a product with a documented structural flaw that the company is aware of and has not corrected. I especially cannot recommend a brand whose customer service model appears to be delay until the customer gives up.

If you have hard water — and if you’re in LA, you do — look elsewhere. There are competing shower filters that work. Filter Baby, at least in my experience, does not.

March 12, 2026
Unprompted review

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