Banner for Trethowans

Trethowans Reviews 

391
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and knowledgeable, making complex processes feel manageable. The service provided is often described as excellent, with consumers noting the efficiency, clear communication, and ease of their overall experience. Reviewers frequently highlight prompt response times and a smooth user experience, appreciating being kept informed throughout the process. However, some people mentioned experiencing slow communication and needing to frequently chase for updates. A few other people also felt that the overall service was unacceptable, citing a lack of urgency and feeling undervalued as clients.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, efficiency,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the professionalism,... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting quick and... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My solicitor was such a caring lady. She’d always ask me how I was first, taking my mental health into consideration. Extremely knowledgeable advice, she knew exactly what she was talking abou... See more

Company replied

Rated 5 out of 5 stars

I have been through some trials and tribulations relating to house buying over the last 8 months. Throughout that time Lucy Spollin and Mia Davies worked tirelessly to get me through one aborted pur... See more

Company replied

Rated 5 out of 5 stars

Ellie gave us all the information that made making our wills easy. Ellie talked us through the decisions and the procedures and clarified any questions that we had. The process of a will is more com... See more

Company replied

Rated 5 out of 5 stars

At probably the most stressful time of our lives Lucy Spollin not only worked tirelessly to get our bridging loan over the line but also communicated with us throughout every stage of the process. I... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Divorce Lawyer
  4. Employment Attorney
  5. Estate Planning Attorney
  6. Legal Services

About Trethowans

Written by the company

No egos. No waffle. No cut and paste advice. Here at Trethowans, every one of our team is clearly focused on you – your unique challenge or opportunity, your business or family.

Trethowans is a UK Top 150 Law Firm and one of the fastest growing law firms in the South, with offices located in Southampton, Winchester, Salisbury, Bournemouth, Poole and a base in London.

We offer a broad range of legal services for individuals and businesses. Our legal teams and lawyers are widely recommended in the UK’s independent legal directories – Chambers Guide and Legal 500. We are also named in The Times Best Law Firms list for 2025.

We represent international and national household brand names, owner-managed businesses, banks, insurers and major regional and national employers across the UK as well as individuals and their families, and high-net-worth individuals.

Find out more

Services for Individuals

Life doesn’t stand still. Some events you can predict, plot and carefully plan for. Others come out of the blue and send you reeling. Whatever you’re facing, we’re here to help.

We know that tackling life’s most complex problems takes more than just legal expertise. It is about listening, understanding and communicating. Whether it is conveyancing or divorce, resolving disputes or planning for the future, we will talk your language and help you navigate your one-of-a-kind challenge. No egos, no nonsense, no bluff or bluster – just clear, reliable, cut-to-the-chase advice.

Find out more about our services for individuals

Services for Businesses

Your business is unique – and so is our advice. Which is why, before we think about answers, we will get to know your vision, challenges and goals.

Our team of solicitors will get closer to your business, whether you are local, national or international, starting out or selling up. Then, once we understand what makes your business tick, we will give you clear, practical, incisive advice that cuts to the chase. From financing to managing risks and resolving disputes – with us you’ll get cool heads and no hot air.

Find out more about our services for businesses


Contact info

4.8

Excellent

TrustScore 5 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(391)

209 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Natalie Rawson is amazing!!

I was impressed by the team at Trethowans (Southampton) right from the start. I’d put out multiple enquiries to different firms, and Britney got back to me promptly, politely and with all of the relevant information.
I was then lucky enough to have Natalie assigned to my case. She made me feel supported, informed and confident throughout the process, which was very tough at times. She is incredibly knowledgeable, intelligent and kind.
With the support of Britney and Ella, Natalie was able to secure me a fantastic outcome with my now ex-employer, and provide me with some long awaited justice. What a fantastic team. I cannot recommend them enough. Thank you :)

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Solicitor for Flat Purchase

I recently moved house using Trethowans in Hedge End, Hampshire. Halina was an excellent Solicitor, knowledgeable, professional and also approachable. Most recently she has passed on final documents which have been fully explained, not just left for me to work out! I would fully recommend this firm and will go back to them, if needed, in the future.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Just a message to express our sincere…

Just a message to express our sincere gratitude.
Matthew Parker in the Conveyancing Department ( Bournemouth ) has performed miracles with not only the sale of our property, but the purchase of 2 properties simultaneously. Communication was excellent, our email promptly returned, our calls answered. It only became apparent how good Trethowans are, when compared to the other parties Legal Teams . Thank you Matthew, Sonia and Mia for looking after us
Kindest regards
Steve and Haslet

August 5, 2026
Unprompted review
Trethowans logo

Reply from Trethowans

Thank you for your wonderful review. We're delighted to hear that Matthew, Sonia and Mia provided such excellent support with both the sale of your property and your two purchases. Clear communication and exceptional client service are at the heart of what we do, so it's fantastic to know this was reflected in your experience.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Convenient location

Convenient location, Mariana Crawford we highly recommend, we would ask for her again no question.
Every one on reception were polite , helpful.

July 27, 2026
Trethowans logo

Reply from Trethowans

Thank you for your review. We're delighted to hear that Mariana provided such a positive experience and appreciate your recommendation. It's also wonderful to know that our reception team was polite and helpful throughout your visit. We look forward to assisting you again in the future.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Friendly and professional

Good contact, friendly and professional service- clearly guided me through the legal lingo.

July 27, 2026
Unprompted review
Trethowans logo

Reply from Trethowans

Thank you for your review. We're pleased to hear that you found our service friendly and professional, and that we were able to guide you clearly through the legal process. We appreciate your feedback and are glad we could help.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Property sale

Trethowans has dealt with a number of our property affairs over the last eight years. Katie and her team have always been super efficient. Our recent flat sale was seamless. All communications were answered immediately, and we received sound legal advice.
I would recommend without reservation.

August 3, 2026
Unprompted review
Trethowans logo

Reply from Trethowans

Thank you for your kind review and continued trust in Trethowans over the last eight years. We're delighted to hear that Katie and her team provided efficient service, clear communication and sound legal advice throughout your recent flat sale. We greatly appreciate your recommendation and look forward to assisting you again in the future.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Responsive personal service

Responsive personal service and clear advice throughout.

July 9, 2026
Trethowans logo

Reply from Trethowans

Thank you for your review. We're pleased to hear that you received responsive, personal service and clear advice throughout. We appreciate your feedback and are glad we could support you.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Lorna has been incredibly patient and…

Lorna has been incredibly patient and thorough navigating a difficult situation for me.
Correspondence has been instant regarding queries and has resolved problems in a timely manner.

July 30, 2026
Trethowans logo

Reply from Trethowans

Thank you for your kind review. We're delighted to hear that Lorna's patience, thoroughness and responsive communication helped you navigate a challenging situation. We appreciate your feedback and are pleased we could provide timely support throughout the process.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Updating property Deeds and preparing a new Will.

Following the passing of my mother, I required property deeds to be updated and a new will.
Ellie Stanton was very professional in preparing the necessary documents for my approval and final signing and I was kept very well informed, via email and post, of the progress of the work. Some legal matters and terminology can be quite confusing but before I signed the approved documents, Ellie explained everything in an easy to understand way so that I was able to fully understand what I was signing for. All in all, a very easy and stress free experience. If you are looking for a Private Client Solicitor, then I can highly recommend Ellie Stanton at Trethowans LLP.

July 28, 2026
Trethowans logo

Reply from Trethowans

Thank you for your kind review. We are pleased that Ellie was able to support you during a difficult time and make the process of updating your property deeds and preparing your Will as straightforward as possible.

We're delighted to hear that her clear communication and professional approach helped you feel informed and confident throughout. Thank you for your recommendation.

Kind Regards,
Trethowans

Rated 2 out of 5 stars

Very slow communication

Very slow communication between solicitors and both parties, my wife had to chase everything every time. For a very straight forward purchase it has taken from the 28th March to hopefully 31st July to complete. Very poor service in my opinion.

July 21, 2026
Trethowans logo

Reply from Trethowans

Thank you for your feedback. We’re sorry to hear that you were disappointed with the communication throughout your purchase. We understand how frustrating delays can be and appreciate your comments. Your feedback will be shared with the team as we continually look to improve our service.
If you would like to discuss your experience further, please contact our Team Leader, Mariana Crawford, on 01722 426916.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Trethowans Family Law Team

Grant and the team were very sympathetic and understanding to my situation. The advice they gave was clear and focused and I was reassured that they would be supportive and highly effective advocates. The firm came highly recommended to me and I was not disappointed.

July 27, 2026
Trethowans logo

Reply from Trethowans

Thank you for your kind review. We're delighted to hear that Grant and the Family Law team provided clear advice, understanding, and reassurance throughout your experience. It means a great deal to know we lived up to the recommendation, and we wish you all the very best for the future.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Zach at Trethowans was completely…

Zach at Trethowans was completely proactive in the process of getting our property sale over the line with super efficiency - first class job throughout.
The Company was chosen rather randomly from a panel list prepared by my SIPP provider but I would certainly ensure in future that Zach at Trethowans was instructed in the future should I require similar services again.

July 24, 2026
Unprompted review
Trethowans logo

Reply from Trethowans

Thank you for your fantastic review. We're delighted to hear that Zach's proactive approach and efficiency helped get your property sale over the line smoothly. We really appreciate your kind words and recommendation.
Kind Regards,
Trethowans

Rated 5 out of 5 stars

Excellent

Excellent, pragmatic advice from Kimberley.

July 15, 2026
Trethowans logo

Reply from Trethowans

Thank you for your feedback. We are pleased to hear that you found Kimberley's advice both practical and effective. We appreciate you taking the time to share your experience.

Kind Regards,
Trethowans

Rated 1 out of 5 stars

Unhappy with the change to Alice who…

Unhappy with the change to Alice who appears to I reluctant to read and comprehend the information necessary to appreciate the case. Being uninterested we are left with the impression that she provided limited information to an outside acquaintance for an opinion (the extent of which was not shared with us) which we feel has resulted in an incomplete opinion.
Allowing her to decline to proceed further with our case.
We are left with a distinct feeling that she did not fully understand our case and was not prepared to provide detailed answers to our questions and lacked interest

July 24, 2026
Trethowans logo

Reply from Trethowans

Good morning,
Thank you for your review. We’re sorry to hear that you were disappointed with your experience and felt that your case and concerns were not fully understood.
If you would like to discuss your matter further, please contact our Team Leader, John Hall, on 023 8212 3087.
Kind regards
Trethowans

Rated 5 out of 5 stars

Denise and Hannah have been amazing

Denise and Hannah have been amazing. Good comms and timely. Very supportive throughout the remortgage. It all went ahead on time because of their due diligence and team work. I really appreciate their amazing help as the ex's firm was slow.

July 23, 2026
Trethowans logo

Reply from Trethowans

Thank you for your kind feedback. We are delighted to hear that Denise and Hannah provided clear communication, timely support and a smooth remortgage process. Ensuring matters progress efficiently, particularly when challenges arise elsewhere in the transaction, is a priority for our team. We greatly appreciate your recommendation.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Advice

I met with Grant Cameron and he was very good. Took the time I needed to explain my situation and made sure I left with the answers to all my questions. This is the first review I have ever left but felt I should.

July 22, 2026
Unprompted review
Trethowans logo

Reply from Trethowans

Thank you for taking the time to leave your review. We are delighted to hear that Grant Cameron took the time to understand your situation, answered all of your questions, and provided the support you needed. We will be sure to share your kind comments with Grant.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Excellent

Top quality, kind and empathetic advice.

July 21, 2026
Trethowans logo

Reply from Trethowans

Thank you for your kind review. We are pleased to hear that you received top-quality advice and found our team to be kind and empathetic throughout your experience.

Kind Regards,
Trethowans LLP

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look