$60 order never sent
I placed an order on December 24, 2024. It has now been 2 weeks with zero updates on my order. They have no sent a tracking number, nor confirmed that my order has been sent out. Multiple attempts to email them have failed and I’m left with the impression that they’re no longer in business or a fraudulent company.
Update: They finally responded, so at least I know they’re a legitimate company. Apparently the reason my order was never sent was because their store was shut down for a few weeks. You can’t just shut down your enterprise and not notify customers who are spending their hard-earned dollars on you. You need to tell customers beforehand that you won’t be in business for a period of time. For weeks I was convinced that I’d lost my money, and it was very stressful.