Triton provides a reliable, user-friendly platform that makes ordering multiple background check products simultaneously very straightforward. Turnaround times for results are impressively quick. T... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
first I never give a perfect rating as they leave no room for upward movement. A rating of FOUR is a very good rating and i readily give them if they are warrented. TRITON earned this rating by puttin... See more
Company replied
I appreciated the instructions sent by Triton as to how to negotiate the test prior to actually doing the test. It was odd & unsettling however, in doing the criminal check, one is to answer question... See more
Company replied
The process was easy until I had to sign with the curser and it is not very accurate for my signature.
Company replied
Company details
- Software Company
- also in
- Business Development Service
- Employment Consultant
- Human Resource Consulting
- Recruitment Service
Written by the company
Triton Canada is Canada’s leading provider for pre employment and background check solutions for employers. Do you need an accurate background check in Canada and don't know where to turn? Visit tritoncanada.ca for the fastest, nationwide, secure and private background checks.
Contact info
2235 Sheppard Ave East #1503, M2J 5B4, TORONTO, Canada
- 1-844-874-8667
- reviews@tritonverify.com
- www.tritoncanada.ca
3.8
Great
459 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 36% of negative reviews
Typically replies within 2 weeks
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The process was easy until I had to sign.
The process was easy until I had to sign with the curser and it is not very accurate for my signature.
November 6, 2026
Unprompted review
Reply from Triton Background Checks
Thank you for sharing your feedback! We're glad to hear that the process was easy overall.
Triton is reliable
Triton provides a reliable, user-friendly platform that makes ordering multiple background check products simultaneously very straightforward. Turnaround times for results are impressively quick.
The only area for improvement is customer service response times, which can sometimes be delayed. Overall, a great tool for streamlining operations, with a little room to grow on the support side.
November 3, 2026
Reply from Triton Background Checks
Thank you, Ruby! We’re glad ordering multiple checks has been straightforward and the platform is working well for you. We’re sorry our support responses haven’t always been as prompt. If you have an outstanding question, please contactcustomerreview@tritoncanada.ca so we can look into it.
What a great experience I have with…
What a great experience I have with customer service. They resolve my issue in few minutes. May God bless them. ☺️❤️
November 3, 2026
Unprompted review
Reply from Triton Background Checks
Thank you for your kind words! We're so glad to hear that our customer service team was able to resolve your issue quickly. We truly appreciate you taking the time to share your experience and thank you for choosing Triton!
NIghtmare Triton
too bad there is not a lower number in the score range.
This is the 5 th time, I have applied for a variety of volunteer jobs, that I am involved in, and the 5th time it has been a nightmare. Very slow to respond to the applicate, when you call you are on hold for 30 minutes plus, the person who finally answers the phone HANGS UP ON YOU. Customer service ranting
-1, 000,000
November 3, 2026
Unprompted review
Reply from Triton Background Checks
Thank you for sharing your feedback. We're sorry to hear about your repeated frustrations and the difficulties you've experienced reaching our customer service team. This is not the level of service we strive to provide. We take your concerns seriously and would appreciate the opportunity to look into your experience further. Please contact our leadership team at customerreview@tritoncanada.ca with more details so we can investigate further and work toward a resolution.
Reply from Triton Background Checks
Thank you for your feedback! We're glad to hear you found our service quick and easy to use. We appreciate your support and thank you for choosing Triton!
Reply from Triton Background Checks
Thank you for the great review! We're happy to hear that you've had a positive experience with our service and turnaround times. We appreciate your support!
Reply from Triton Background Checks
Thank you for your kind feedback! We're glad to hear that our team has been responsive and accommodating. We appreciate your continued trust in Triton and look forward to supporting you!
Not really resolved
Not really resolved. Candidates continue to have issues receiving the email from Triton. No work arounds were really provided and no resolution was found other than the candidates using alternative emails, manually filling the form and returning with IDS or being asked to call in to the customer service line but not being able to reach an agent after holding for 45+ minutes
October 23, 2026
Reply from Triton Background Checks
Thank you for taking the time to share your feedback. We regret that your experience was not fully satisfactory and would value the opportunity to better understand what went wrong. Please contact our leadership team at customerreview@tritoncanada.ca with more details so we can investigate further and work toward a resolution.
Countless acts of faith
October 26, 2026
Unprompted review
Reply from Triton Background Checks
Thank you for taking the time to leave a review! We appreciate your feedback and thank you for choosing Triton.
Quick Responses
super quick turn around with any inquiries made such as issues with the record checks themselves, account creation, etc.
October 20, 2026
Reply from Triton Background Checks
Thank you for sharing your experience! We're happy to hear that our team has been responsive and helpful with your inquiries. Providing timely and reliable support is important to us, and we appreciate you taking the time to leave a review!
Great Overall Expirience
Quick to get a hold of me, to set up a meeting on how to operate the site and to set up the account. Seamless to navigate.
October 6, 2026
Reply from Triton Background Checks
Thank you for your kind review! We're glad to hear that our team made the account setup process easy and that you've found the platform simple to navigate. We appreciate your feedback and look forward to continuing to support you!
Quick and simple questions
October 14, 2026
Unprompted review
Reply from Triton Background Checks
Thank you for your feedback! We're glad to hear you found the process quick and straightforward. We appreciate you taking the time to share your experience!
Forms were easy to understand.
October 14, 2026
Unprompted review
Reply from Triton Background Checks
Thank you for your feedback! We're glad to hear you found our forms clear and easy to understand. We appreciate you taking the time to share your experience!
Randstad operational
At the Randstand operational team, the leader, Raj, was very supportive and gave me opportunities to take on additional responsibilities, which helped me develop my skills and grow professionally.
October 28, 2025
Unprompted review
Excellent service
Excellent service. Specifically Tikku Simon who was extremely helpful through the proces.
September 30, 2026
Reply from Triton Background Checks
Thank you for the wonderful feedback! We’re glad to hear you had an excellent experience and that Tikku was so helpful throughout the process. We’ll be happy to share your kind words with the team!
I need help I’m not able to access my…
I need help I’m not able to access my account
September 24, 2026
Reply from Triton Background Checks
We’re sorry to hear you’re having trouble accessing your account. Please reach out to us at customerreview@tritoncanada.ca so our team can look into the issue and assist you directly.
The submission was easier and the…
The submission was easier and the results were quick
September 21, 2026
Reply from Triton Background Checks
Thank you for your review! We’re glad you found the submission process easy and received your results quickly. We appreciate you choosing Triton!
I appreciated the instructions sent by…
I appreciated the instructions sent by Triton as to how to negotiate the test prior to actually doing the test. It was odd & unsettling however, in doing the criminal check, one is to answer questions falsely &/or that don't pertain to oneself!
September 21, 2026
Unprompted review
Reply from Triton Background Checks
Thank you for your feedback. We’re glad you found the instructions helpful, and we appreciate you sharing your perspective on the process. Your feedback helps us better understand the customer experience.
Good and quick
September 20, 2026
Unprompted review
Reply from Triton Background Checks
Thank you for your review! We’re glad you had a quick and positive experience with Triton. We appreciate your feedback!
very quick
very quick, but it's hard to remember the days and years I moved.
September 15, 2026
Unprompted review
Reply from Triton Background Checks
Thank you for your feedback! We’re glad to hear the process was quick, and we appreciate you sharing your experience with us.
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