True Protein Reviews 

252
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious flavors and smooth texture of the protein powders and bars, noting that the ingredients feel clean and natural. Reviewers are also very impressed with the fast delivery service, reliable shipping, and user-friendly website when placing online orders. Consumers highlight that the products provide a great energy boost and fit perfectly into their daily wellness routines. Some reviewers were not happy with the taste, mentioning occasional bland flavors or unpleasant aftertastes in specific items. Others also noted challenges with mixing certain powders properly or experiencing slower shipping times when ordering.

What people talk about most

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the delicious natural... See more

Delivery service

Reviewers mention positive feedback about delivery service, expressing general satisfaction with very fast... See more

Order

Reviewers highlight positive aspects of order, noting that the ordering process is exceptionally smooth,... See more

User experience

People report positive experiences with user experience, highlighting how purchasing is easy and prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am 52 years old and if I am being honest, have tried a lot of different brands over the years. Always chasing the latest and greatest protein and supplements to stay lean but strong. A friend... See more

Company replied

Rated 5 out of 5 stars

Ordered my first True WPI 90 Whey Protein Isolate in March/April, love the flavour as it doesn’t have those artificial taste, but really good chocolaty flavour! Goes really well with either milk, alm... See more

Company replied

Rated 5 out of 5 stars

Such good products. I’ve tried so many protein shake powders in my life, because shakes are not something I ever enjoy, but finally I found true and it’s so easy to drink with good flavours and textur... See more

Company replied

Rated 5 out of 5 stars

Perfect post workout ready made vanilla protein shake that actually tastes delicious with no horrible aftertaste . Fuels me for the morning , don’t have to think about it , great for on the go . The c... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. also in
  3. Pharmacy

Information provided by various external sources

We have a passion for everything Health & Fitness. • Australia's best tasting protein powders • 100% Taste • 100% Natural • 100% True


Contact info

4.8

Excellent

TrustScore 5 out of 5

252 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(252)

160 reviews in the last 12 months

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Rated 2 out of 5 stars

Cost cutting protein.

This protein is quite expensive and you can even provide a scooper..Im supposed to repy on tablespoon accuracy. .cost cutting bs. Not worth the $

November 7, 2026
Unprompted review
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Reply from True Protein

Hi Dan,

Thank you for your feedback.

We’re a proudly plastic scoop free brand, a decision we made 2023 in line with customer feedback and as part of our ongoing efforts towards more sustainable business practices. This means less plastic waste in every order.

The serving size in grams is listed on every pack and product page, and our servings work with standard kitchen utensils. For the most accurate measurement, you can weigh your serve with a set of kitchen scales. We also offer reusable stainless steel scoops on our website.

We’re sorry to hear the product hasn’t met your expectations. If you’d like to talk this through, please contact our team at contact@trueprotein.com.au.

Rated 1 out of 5 stars

I had one of their "rich chocolate"…

I had one of their "rich chocolate" bars and I think this might be the worse tasting protein bar I've ever consumed. Perhaps the rich chocolate name is supposed to be ironic.

November 2, 2026
Unprompted review
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Reply from True Protein

Hi Darcy, thank you for your honest feedback on our protein bar. Taste is something we take seriously, so we would appreciate it if you could email our team at contact@trueprotein.com.au with a few details, including where you bought it, so we can look into it further.

Rated 5 out of 5 stars

True review

They're protein powder and supplements taste great and mix well, which is really important to me. I've been relying on True products for years. They are my go to! Their apparel is also good quality I also love their free gift idea 🫶🏽

October 15, 2026
Unprompted review
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Reply from True Protein

Thank you for taking the time to share this, Aimee. We’re so glad our products have been your go-to for years, and it’s great to hear the apparel and free gifts are a hit too

Rated 5 out of 5 stars

True Protein is my go to WPI.

I've been using True Protein for a couple of years now and love the flavour and texture of their whey protein isolate. Vanilla is my favourite. I use it daily in my coffee and love to mix it into yoghurt. Great product with no nasty aftertaste.

October 10, 2026
Unprompted review
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Reply from True Protein

Hi Xanthe, thank you for sharing your experience with us. It is lovely to hear our Vanilla WPI has become such a regular part of your day, and we really appreciate your support over the past couple of years.

Rated 5 out of 5 stars

you establish your credentials by…

you establish your credentials by telling the truth, its better to stick to components - WHEY PROTEIN labelled WPI90 and yet majority of audience dont even know the significance of the 90 - the concentrate and the purity, as a true basic protein supplement without additional irrelevant complement, it excels and serves its purpose. Next is your company - established as genuine without needing additional add-ons, you get what you pay for and you need to keep it at this level. any dilution and you will hurt yourself - especially in this generation where quality is discerned at the highest level. Word spreads faster than wild fire.
I recently looked up your creatine - at some point - perhaps you can bargained down the german imported version so you do not rely on the made in china variant. Not being negative to China, but made in China is made in China.

October 6, 2025
Unprompted review
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Reply from True Protein

We appreciate you sharing such a considered review, and we agree that keeping our WPI90 simple and high quality is what matters most. On creatine, our Creapure® Creatine is made in Germany and is available on our website if you would like to try it.

Rated 5 out of 5 stars

Love True Protein

Wonderful products and an easy to use website for ordering online. I love the true products and especially the wide vatiety of flavours offered. My current favourite is rich chocolate with 30g of Banana whizzed into a delicious and satisfying smoothie.

September 15, 2026
Unprompted review
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Reply from True Protein

Hi Nicola, we love hearing that you've found a favourite. Adding banana to Rich Chocolate is a great way to make the smoothie thicker and more filling, and we hope you enjoy trying more of the range.

Rated 5 out of 5 stars

Such good products all round

Such good products. I’ve tried so many protein shake powders in my life, because shakes are not something I ever enjoy, but finally I found true and it’s so easy to drink with good flavours and texture in one. Also a good amount of protein. I’ve since moved onto their bars and creatine which are both amazing too. The creatine is completely flavourless and mixes well and the new bar flavours are awesome - blueberry is my fave.

August 28, 2026
Unprompted review
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Reply from True Protein

Thank you so much for the lovely review, Lee. It's great to hear we've finally found a shake you enjoy drinking after trying so many others, and that the bars and creatine have become part of your routine too. We'll make sure the team hears that blueberry is your favourite.

Rated 5 out of 5 stars

The order process was smooth and y…

The order process was smooth and y order arrived very quickly. I ordered the ready made protein shakes in vanilla and the blueberry protein bars. The shakes are yum, and these are first protein bars I’ve had that have tasted amazing (I usually don’t enjoy protein bars at all).

September 2, 2026
Unprompted review
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Reply from True Protein

Hi Jess, we're so glad the order went smoothly and arrived quickly for you. The Vanilla Shakes are a favourite with a lot of our customers, so it's great to hear you're enjoying them too. Winning over someone who doesn't usually like protein bars is a big compliment for our Blueberry bars. Thanks for giving them a go, and we'll pass your feedback on to the team.

Rated 5 out of 5 stars

Delicious product.

I've tried a lot of protein powders and this is by far my fave. Other than being really palatable, I love that this product isn't cloyingly sweet. Also customer service is excellent.

September 3, 2026
Unprompted review
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Reply from True Protein

Thank you for taking the time to share this with us, Patricia.

Rated 5 out of 5 stars

I recommend the protein bars

I recommend the protein bars. Tried chocolate and mint and both are delicious and filling. The delivery was fast and I will order them again.

September 22, 2026
Unprompted review
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Reply from True Protein

Thank you, Elke, we are really happy to hear this. Yes, those are some favourites in the office too!

Rated 2 out of 5 stars

You need to make it known it's lacks…

You need to make it known it's lacks versatility. 1st experience 🫨 powder solidified into rubbery disk added to tea.
2nd can't get rid of clumps when adding to yoghurt

August 9, 2026
Unprompted review
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Reply from True Protein

Hi Liz, thank you for taking the time to share this. Very hot drinks can make WPI set quickly, so we suggest mixing it into a little cool water or milk first to make a smooth paste, then adding it to your tea once it has cooled slightly (this also works well for yoghurt). How have you been mixing it so far? Our Customer Experience Team would be happy to help at contact@trueprotein.com.au.

Rated 5 out of 5 stars

Quality Product

Excellent service! Quality, clean product with a great taste and texture. Can be used in a smoothie or in cooking. I love it in my chia puddings.

Thanks for providing such a great product!

September 17, 2026
Unprompted review
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Reply from True Protein

Hi Michelle, thank you for taking the time to share this. We love hearing how our customers use our protein, and chia puddings sound like a great way to enjoy it.

Rated 5 out of 5 stars

True Protein’s bars are the BEST!

True Protein’s bars are awesome!
I’ve tried most of the protein bars on the market and True is HEAD AND SHOULDERS above the rest!!
Standout are the mango and banana flavours - we just keep coming back !
Even the kids love them.

If you haven’t tried them yet … what are you waiting for ? You won’t regret the choice.

September 26, 2026
Unprompted review
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Reply from True Protein

Hi Jayson, thank you so much for taking the time to share this. Being ranked above the rest by someone who has tried most bars on the market means a lot to us, and we love that mango and banana have become family favourites!

Rated 5 out of 5 stars

Because I was looking for trusted…

Because I was looking for trusted product to aid my best training I looked around quite a bit. Once I realised True protein had been Hasta tested and was German sourced I was keen to give it a crack. I am very happy with the outcome and my recovery . I am continuing to build strength and feel confident with this product.

September 18, 2026
Unprompted review
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Reply from True Protein

Thank you for taking the time to share this. It's great to hear you did your research before choosing us, and we're glad the results are showing in your recovery and strength gains.

Rated 5 out of 5 stars

Great Ethos

Firstly, I love the taste and convenience of the protein drinks.
This is such a great local company with a real health & community first ethos . We first found True Protein as they were giving away thousands of free full sized samples at a local fun run. Which you don't see often. Then, as a thank you for a purchase, they gave away cases of their products to the local community.

September 1, 2026
Unprompted review
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Reply from True Protein

Thank you, Courtney. Being part of local events and giving back to the community is something we really value, so we're glad that first sample led you to Shakes you now enjoy.

Rated 5 out of 5 stars

Great product

Great product. Great customer service.

September 21, 2026
Unprompted review
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Reply from True Protein

Thank you, LD!

Rated 5 out of 5 stars

Smooth, Clean, No Bloat – 10/10

Light on the stomach, heavy on the flavour. Mixes like a dream, tastes like dessert. Recovery's on point. Best WPI I've tried.

August 14, 2026
Unprompted review
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Reply from True Protein

Thank you, TK. That's a brilliant wrap up, and we're so pleased the WPI is ticking every box for you from mixability right through to recovery.

Rated 4 out of 5 stars

Natural protein love the product

Natural protein love the product!

Shipping is slow, if this could be improved it would’ve brilliant, or more stockists, it’s just too slow from placing the order to getting the it’s been shipped notification. Can be up to a week.

July 15, 2026
Unprompted review
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Reply from True Protein

Thanks for taking the time to share this, and for the honest feedback on delivery. We aim to dispatch orders within 24 to 48 business hours, and from there timing comes down to the Australia Post service you choose and the distance to your address. It's worth noting Aus Post no longer guarantees next day delivery on Express, but we'll keep doing all we can to get orders out quickly.

Rated 5 out of 5 stars

True Protein Recovery Powder

Great product. Mixes easily with no lumps. Nice taste without being over the top. Easy ordering process with fairly prompt delivery. Notifications/updates all of the way through.

September 17, 2026
Unprompted review
True Protein logo

Reply from True Protein

Thanks, Grant, it's great to hear the product ticked all the boxes for you, and that the ordering and delivery ran smoothly from start to finish.

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