While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
Nigeria's BIGGEST and MOST Reliable Exchanger - TruexGOLD.com
Contact info
Okigwe, Nigeria
- www.truexgold.com
You should know
3.7
Average
7 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Very reliable and trustworthy
I have been using their services since 2013 and it has been great, they are trustworthy and reliable. One of the oldest exchange in Nigeria.
January 4, 2024
Unprompted review
Please improve your live chat support
Please improve your live chat support
Because I'm yet go receive my money from you because I made a mistake with bank account
June 10, 2023
Unprompted review
This company is fraudulent in nature
This company is fraudulent in nature, and has the potential to disappear into tin air in the future.
They work on lies. They lack ethical principles. Please stay away.
May 12, 2023
Unprompted review
Mr Wale
I can't log in to my account again after I did two factor authentication.
Sent email to the support team several times but no response till date.
September 16, 2021
Unprompted review
Reply from TruexGOLD
I'm sorry to learn about this issue, could you please contact us via live chat, that is the fastest way to call our support attention, kindly do this during our official working hours, and i will have this fixed immediately for you. Cheers!
Advertisement
Trusted & Reliable
Well good enough. Fast live customer support. Exchanged Payeer USD to Nigerian Naira. Got the funds in my bank account in less than 30 minutes.
July 1, 2020
Unprompted review
Superb customer support and very reliable
I sold a few thousands worth of Bitcoin and they delivered in less than an hour, got alert from my bank. They are good, highly recommended.
June 23, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.