Jess was every helpful and gave me and my brother information reguarding my dads care and support finding the right care home close to our home.
Jess checked on the progess for updates while moving forward .
Thank you Jess

I was supported and helped at every step,given useful advice and care was taken to make sure I was happy with my decisions.

The help that Millie give us was much needed.And the time she took to listen and not rush us when explaining what type of care was required, and checking up with us to see if any other way,s she could help .
We are so grateful to her that our son has now found a new home

What an invaluable service!
We managed to find an excellent and suitable care home for our elderly relative thanks to Trusted Care‘s recommendation. She is now a resident in Coombe Hill Manor Nursing Home.

Thank you.

I explained my visual impaired problem and Leanne helped finding the information I needed for my wife to be happy in a demintia friendly home.

I found trusted care after all avenues I explored for my step dads care had failed miserably, offering no help at all.
Millie at trusted care was just the best, and the very lifeline we needed. She listened to my needs and regularly kept in touch with updates on availability within care homes in our area. Even after we found a home, she still reached out to make sure everything was going well. An absolute gem and don’t know how I’d have coped without her.

Good work by a member of your staff.

Trusted Care were very helpful and informative, supplying information regarding alternative accommodation for my very elderly friend.
Thank you for your help.

Great service, friendly and helpful advisers

Leigh - Anne was exceptionally kind & helpful. I came across the company by accident. I was desperately trying to find a luxury respite care home.
I’d been online ploughing through the endless list that had come up. Which were the homes worth looking at and which weren’t.
I phoned Trusted Care thinking it was a care home. Leigh - Anne answered and very quickly explained that she could send me a list of suitable homes. Which she did. It made life so much easier as I could instantly know which homes were worth going to see.
It was good to know that she was there in the background should I need to contact her for support.

Excellent advice and help and information when I needed it most.

Nice people to speak to at a difficult time

Very friendly and helpful at a difficult time

Excellent customer service, swift response, empathetic and grasped the customer situation perfectly. Can’t thank them enough.

This is a very difficult decision putting a loved one in a home and I felt I was listened too. I also felt kindness in the people I spoke with.

Friendly & sensitive call handlers & really helpful sign posting even when the care needs of my relative changed and we had to start again.

Altho I had not known I was contacting a card broker when calling the care home I found them to be very helpful. Even with lots of professional experience in the social care side it was helpful to
Have the chat about my mother in law needs , health and what would be suitable
We were contacted by many homes which was helpful and not as I had wanted to go at our pace. However when I said to stop sending my info they took it on board

For a famiky who are not familiar with this process such a helpful service

the reason I gave 5 stars was because I thought you were very helpful and consistent