Lumi Beam Reviews 

Very good company, sent a lot of free things with the projector and replaced our remote when it broke

My Granddaughter managed to break my remote control for the projector so I contacted the company and they offered to replace the remote free of charge and free shipping too! Great service, thanks Lumibeam!

Used the unit for a Halloween protection of eye if Sauron off of YouTube. Great effect. Typically I ride the short bus on technology but I got it to work with no issues. The free castings were not on the device but the support team was super responsive on how to download. Highly recommend. James Hill

This item works perfectly right out of the box. I have used it in many different situations. From a classroom popcorn party, movie night and even outside decorations for holidays. I cannot recommend this item enough. I have used it with thumb drive, mouse and Bose speaker. It has never let me down.

Projector works good. Great post support.

I absolutely love my lumi beam! Great quality and great customer service for any questions i have!

My granddaughter loves to read in her room. I bought this thinking the projection scenes would be fun, giving her some ambience whilst reading. The projector took 2-3 weeks to arrive. The set up was easy - I had saved a facebook tutorial/video, and this definately helped. It easily connected to my wifi and bluetooth. I would definately recommend using a tripod, especially if you use the USB for the screen projections. The quality of the picture is good, obviously the darker the room the better. It does have a background noise that takes a little getting used to, to tune out. I searched for a couple of streaming apps I use via ROKU and was disappointed they were not available. However, there is the option to cast from phone/ipad which I have not tried as yet. I needed help on how to access the scene projections and customer service responded to my email within a day with excellent directions. There are a slew of scene options to chose from including seasonal. Overall, im pleased with the product for the reasons I bought it. Looking forward now to sharing it with my granddaughter - as soon as Ive finished my book.

Never received my order yet they still insist it was delivered

Love our Lumi Beam projector, along with the scenes that comes with it! Streaming is fantastic and the quality is better than any other projector we have had. We couldn't find our email with the scene links - my fault; it was in spam, but customer service resent the link and then followed up to make sure we had it!

Great customer service, easy to set up and perfect for my reading nook ❤️

I love my little projector! We have used it at home for calming scenes at bedtime and taken it camping for movies on the go! So easy to use with lots of options to use different media. Great customer service, and I love that I can connect it to a Bluetooth speaker.

Firstly great product ,fast delivery . As well as great communication
Well done lumi beam team thanks

I love being able to watch movies on my wall. The quality is great and exactly what I was hoping for. I bought a soundbar to connect to it for extra volume and it works awesome. The scenes are really cool as well. The look so neat on the wall. Didn't know to get them at first but contacted customer service and they helped me. Definitely a great purchase.

After a few months of usage but outside the refund window, my Lumi Beam stopped working. No warning. The device would not power up to troubleshoot. The folks at Lumi Beam offered to send a replacement cord to rectify the situation.

After months of trying to resolve this issue privately, I feel other potential customers deserve to know about my experience with Lumi Beam.

I purchased a Lumi Beam projector expecting a product that would perform as advertised. Instead, I received a projector that was poor quality and did not function as promised. I contacted the company immediately after opening the box to report the issues and request a refund. Rather than standing behind their product, they dragged the process out through weeks of back-and-forth emails suggesting "fixes" that never resolved the problem.

Their final offer was a 20% refund for a product that simply doesn't work as advertised. I rejected that offer and requested a full refund. Since then, my emails have been completely ignored for nearly a month.

Good customer service isn't measured by how quickly a company takes your money—it's measured by how they respond when something goes wrong. Based on my experience, Lumi Beam has failed on both product quality and customer support.

If you're considering purchasing from Lumi Beam, I strongly encourage you to do your research before spending your money.

A company that believes in its product stands behind it. Silence speaks volumes.

The customer support has been excellent. The staff have been friendly and fixed issues that arose. Set up was a little tricky for me, but once I worked it out it was great. Projector works really well. Extra packs were easy to download. I had an issue with a de-bug and that was fixed very quickly. For $140 dollars, it really is a clever little device. Thank you

Terrible, picture is poor quality and cannot adjust brightness. Despite having free shipping and a 30-day money back guarantee, they will want you to pay return shipping costs, which can be over 50% of the actual order price.

Currently 1 star and that is only because the customer service has been somewhat active otherwise it would be a 0 if that were possible

So far i have $200 paperweight - the remote and the followed replacement remote don't work so i cant even test it.

i am waiting on their next step.

Didn't come with ambient scene pack, was told it was a upload issue and was given a small refund. Now all the preloaded apps such as Netflix, prime and Disney won't play, all outdated and the device is incompatible with new versions. Waste of money, cheap hardware not worth the money. Don't buy.

First unit I received was no good. I advised them of the issues and they replaced immediately. For the price, the New unit works great and I am super happy..
Great and prompt customer service!