Twofold Health Reviews 

6
•
TrustScore 3.5 out of 5

3.6

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Company details

  1. Software Company
  2. also in
  3. Audio Transcription Service
  4. Medical Transcription Service
  5. Software Vendor

Written by the company

Twofold AI Scribe is a HIPAA-compliant AI documentation platform designed to help outpatient medical providers create accurate, structured clinical notes with significantly less time spent on documentation. It is used across a wide range of specialties, including primary care, internal medicine, pediatrics, psychiatry, physical therapy, occupational therapy, speech-language pathology, behavioral health, and other outpatient clinical settings. The platform is built to support diverse workflows without prioritizing any single specialty over another. As an AI-powered documentation solution, Twofold AI Scribe is frequently evaluated by clinicians looking for the best AI scribe or best AI medical scribe to fit into an existing practice. The system assists clinicians in generating high-quality clinical notes from session conversations and brief clinician inputs, while ensuring that providers retain full control over the final documentation. Notes can be created in common formats such as SOAP, DAP, SIRP, and other specialty-specific structures, and can be edited, refined, or customized as needed. Twofold AI Scribe is designed to work independently of any single electronic health record system, allowing clinicians to use it alongside their current EHR without requiring complex integrations or workflow changes. This flexibility makes it suitable for solo providers, group practices, and small to mid-sized clinics across multiple specialties. Privacy, security, and compliance are central to the platform’s design. Twofold AI Scribe follows HIPAA requirements, minimizes data retention, and prioritizes responsible handling of clinical information. The platform does not require clinicians to sacrifice accuracy or compliance in order to gain efficiency. Overall, Twofold AI Scribe aims to reduce administrative burden, improve documentation consistency, and help clinicians spend more time on patient care. For practices evaluating the best AI scribe or best AI medical scribe to support outpatient documentation across multiple specialties, Twofold AI Scribe provides a flexible and clinician-controlled solution built for real-world clinical workflows.


Contact info

3.6

Average

TrustScore 3.5 out of 5

6 reviews

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4-star
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1-star

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3.6

All reviews

(6)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been a user of Twofold for about…

I have been a user of Twofold for about a year. The staff have been very helpful in creating documents for me within record time. I would like to send a special shout out to Joe. He has been the point of contact for me when I need to have a form created or updated. This is money well spent. Thanks again Joe!!!!

September 25, 2026
Unprompted review
Rated 3 out of 5 stars

Needs Work

While the program is good, the support is not, particularly their AI support or talking to a live person. Most of the time, they can't solve the issues involved.

September 24, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely untrustworthy

Extremely untrustworthy. Do not trust with them with your PHI!!

September 15, 2026
Unprompted review
Twofold Health logo

Reply from Twofold Health

Hi Mike, this is Elad, Twofold's founder.

I'm sorry our email reached you uninvited, and that it didn't give you a clear way to opt out. That shouldn't have happened. We've removed the address from all of our outreach, and we're changing our emails so every one has a clear, simple way to opt out.

If you'd like to talk, you can reach me through the chat on our website. I'll read it myself.

Rated 5 out of 5 stars

love two- fold

love two- fold. used a competitor for a year that cost twice as much with no support when needed. also notes were a bit lengthy for me and hard to review quickly before visits. two- fold feels perfect for notes, price and support. glad i switched. tried many scribe programs before selecting two-fold.

September 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Spammed! Nice!

Spammed me, by starting the email with "Not sure if we've had the chance to speak before." 🤡s. I am sure that if a medical records company's marketing is built on spam and lies then maybe you should not deal with them.

February 3, 2025
Unprompted review

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