I used twofold for greater than 6…
I used twofold for greater than 6 months and it was life changing. The template was able to be customized to my liking and it worked out very well, Saved me so much time! Would absolutely recommend!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Twofold AI Scribe is a HIPAA-compliant AI documentation platform designed to help outpatient medical providers create accurate, structured clinical notes with significantly less time spent on documentation. It is used across a wide range of specialties, including primary care, internal medicine, pediatrics, psychiatry, physical therapy, occupational therapy, speech-language pathology, behavioral health, and other outpatient clinical settings. The platform is built to support diverse workflows without prioritizing any single specialty over another. As an AI-powered documentation solution, Twofold AI Scribe is frequently evaluated by clinicians looking for the best AI scribe or best AI medical scribe to fit into an existing practice. The system assists clinicians in generating high-quality clinical notes from session conversations and brief clinician inputs, while ensuring that providers retain full control over the final documentation. Notes can be created in common formats such as SOAP, DAP, SIRP, and other specialty-specific structures, and can be edited, refined, or customized as needed. Twofold AI Scribe is designed to work independently of any single electronic health record system, allowing clinicians to use it alongside their current EHR without requiring complex integrations or workflow changes. This flexibility makes it suitable for solo providers, group practices, and small to mid-sized clinics across multiple specialties. Privacy, security, and compliance are central to the platform’s design. Twofold AI Scribe follows HIPAA requirements, minimizes data retention, and prioritizes responsible handling of clinical information. The platform does not require clinicians to sacrifice accuracy or compliance in order to gain efficiency. Overall, Twofold AI Scribe aims to reduce administrative burden, improve documentation consistency, and help clinicians spend more time on patient care. For practices evaluating the best AI scribe or best AI medical scribe to support outpatient documentation across multiple specialties, Twofold AI Scribe provides a flexible and clinician-controlled solution built for real-world clinical workflows.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I used twofold for greater than 6 months and it was life changing. The template was able to be customized to my liking and it worked out very well, Saved me so much time! Would absolutely recommend!
I have been a user of Twofold for about a year. The staff have been very helpful in creating documents for me within record time. I would like to send a special shout out to Joe. He has been the point of contact for me when I need to have a form created or updated. This is money well spent. Thanks again Joe!!!!
While the program is good, the support is not, particularly their AI support or talking to a live person. Most of the time, they can't solve the issues involved.
Extremely untrustworthy. Do not trust with them with your PHI!!

Reply from Twofold Health
love two- fold. used a competitor for a year that cost twice as much with no support when needed. also notes were a bit lengthy for me and hard to review quickly before visits. two- fold feels perfect for notes, price and support. glad i switched. tried many scribe programs before selecting two-fold.
Spammed me, by starting the email with "Not sure if we've had the chance to speak before." 🤡s. I am sure that if a medical records company's marketing is built on spam and lies then maybe you should not deal with them.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.