Turtle Bay Reviews 764

There is absolutely no way Turtle Bay can continue as a chain with the kind of experience I had at the MK restaurant.
Ignored on entry and then once we sat down, I had to get up and approach the staff - one of whom presented as if someone on day release- to ask them for a menu.
The food was microwaved and poorly presented. My sons steak over cooked to leather consistency. We begged to pay for about 45 mins but the waitress was more interested in fulfilling happy hour orders resulting in us running out of parking payment time.
The place was mostly empty and the food was so poor. We removed our service charge from the bill on request, which is something I’ve never done before- this chain shows all the signs of near collaps under pressure and the quality of the experience was enough for me to encourage you to spend your hard earned money somewhere worthy, where the staff care and the food is prepared with attention

We visited the Milton Keynes branch, for the 1st time, to our surprise it was a beautiful atmosphere, food was amazing as promised and the staff were friendly and fitted with the vibe of the restaurant! A special shout out to a young man called Elliott ! Nothing was to much for him and a cracking sense of humour a really credit ! Will definitely be back ! Thanks guys

I usually love turtle Bay. I always go for the goat curry. Not sure what they've done to it but yesterday my order was watery, tasteless apart from a little chilli kick, the meat was scarce and the little I had was fatty, also felt quite greecy. Usually comes with rice as standard & I tend to ordered chips to share. The option has changed, you now order the curry as a meal on its own or the curry & a side which is now £17.50. I thought you'd get your curry & rice as standard then a side. Sides are chips, coleslaw, dumplings, rice, spinach. If you choose the meal on its own... you get a bowl of curry sauce (brown water) & meat. We ordered the spinach thinking might be nice to add to the curry & rice... nope.. no rice. Please go back to the original goat curry and rice.. it didnt need changing. It was flavoursome and the meat was so tender.

Faith slayed :)

We were well catered for with faith doing everything they could to make our experience good. The food was well cooked, hot and a good portion. I was disappointed with the flavour of the jerk sauce as I found it very watery and wouldn’t order again.

So good. Unreal food and drinks

Faith was amazing! She helped with making our choices and services was brilliant!

Faith is brilliant. She made us laugh so much and you couldn’t fault her at all :)

Our waitress miriam at hanover street was so lovely and hospitable she needs to get a raise asap!!!

Went to turtle bay for a few drinks with friends during happy hour. The staff were lovely especially Jake who was really friendly and constantly checking that we were all good. Will definitely be coming again!

just been to peterborough branch and sanita was incredible, great service and so friendly

Visited the Manchester Oxford road turtle bay for bottomless brunch in the day and I would highly recommend. Drinks were great and came so fast great for the money you pay. Food was so nice and generous portion sized as we had burgers. Our server Tom was lovely and helpful and the girl behind the bar came to talk to us and was really friendly!

We visited Turtle Bay Southampton for lunch on 07/04/2026 and had such a lovely experience. From the moment we arrived, the girl who welcomed and served us was incredibly polite and friendly, which really set the tone for our visit.

The restaurant itself looks amazing! The atmosphere genuinely made my partner and I feel like we were on holiday. It’s such a vibrant and relaxing setting.

The food was great and very reasonably priced. We paid £42.75 in total and shared two starters (Sweetcorn Fritters and Loaded Fries) and a main (Rum BBQ Ribs), which were all delicious. The portion sizes were perfect for sharing.

They also have a 2-for-1 drinks offer all day, every day, which is a great bonus. We tried the Koko Coladas and they were really tasty.

Service was quick throughout, and everything ran smoothly from start to finish.

Overall, a great experience. We’ll definitely be coming back!

A group of 4 went to the Birmingham restaurant for the bottomless brunch. Service was great. Drinks came quickly. The food was good. I had brown chicken and my friends had the goat. Not sure why the meat and rice and peas were served in separate small bowls. It was difficult to eat them together! Apart from that, it's was worth the money.

Great atmosphere, good music and delicious cocktails!!! Great hospitality from arushan.

This is my second time coming for the free breakfast and Ella has served me each time and is so lovely and polite, even let us in a bit earlier last time as it was freezing and pouring with rain . I always get the French toast with mango , caramelised plantain and coconut..its out of this world absolutely love this place
Manager is lovely and so are his staff..all so very welcoming and friendly. Shout out to Mani the chef who cooks the best food ever!!! Thanks to the team for always exceeding my expectations xx

Diana was the server she recommended the bottomless Brunch lovely experience

Amazing atmosphere nice mellow music good food and people would recommend to anyone passing by special thanks to snoop for the service it was quick efficient and they was very friendly

Great experience and friendly staff, had a great time and staff was nothing but welcome and quick to take our order would recommend.

Visited the Turtle Bay in Milton Keynes for bottomless brunch for my birthday and unfortunately the service really let the experience down.

We were seated about 15 minutes before our booking time but then waited around 25 minutes before anyone came to serve us. Once we were finally served things started well and we received two rounds of drinks fairly quickly.

However, after our food arrived the service completely disappeared. We ended up eating almost our entire meal with no drinks at all. My boyfriend even tried ordering at the bar but was told drinks had to be ordered through a server — the problem was there were no servers around for about 30 minutes.

When we finally managed to order again I was so thirsty from waiting and eating that the drink went immediately, and then we had to wait another 20 minutes before we could place the next order.

Our table also wasn’t cleared once, so we were left sitting with empty glasses and dinner plates for the last 30 minutes.

The food and drinks themselves were great, but the service made the experience stressful rather than enjoyable — especially for a birthday. Bottomless brunch should feel relaxed and fun, not like you’re chasing staff and timing the experience yourself.