Twyford Windows 

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Company details

  1. Window Treatment Store

Information provided by various external sources

For windows, doors, conservatories or roofline systems, Twyford Windows provide you with great quality and style. Unlike larger companies with their high pressure sales tactics and often poor after-service, we offer a local and personal service to all our customers


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I needed a few replacement window…

I needed a few replacement window handles and my neighbour recommended Twyford Windows. I rang them and spoke to Kevin, the owner, who was extremely helpful and said he would send his fitter round the very next day, with a box of assorted handles. Jake duly arrived and in a short space of time he had adjusted one or two of the existing windows and fitted 9 new handles, all of which worked perfectly. Thank you for great communication and a great job!

February 29, 2020
Unprompted review
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Rated 5 out of 5 stars

I have just had a new composite door…

I have just had a new composite door fitted and from the first visit for the survey they have been very friendly and efficient. From order to fitting has taken two weeks and has been expertly completed , I would highly recommend a Twyford windows.

February 22, 2020
Unprompted review
Rated 5 out of 5 stars

Highly delighted with the five windows…

Highly delighted with the five windows fitted recently. I was so pleased with the original three I had ordered that during installation I ordered another two. A huge pat on the back for the installers who worked so well and completed the job very quickly. A relation in the building trade thought the replacement windows were great and suggested the 5 star rating.
I look forward to receiving the FENSA certificates after registration.
Very many thanks for a job well done.

September 15, 2019
Unprompted review
Rated 5 out of 5 stars

Impeccable response

Broke a large conservatory window with a stone from my lawn mower. Rang around a number of repairers who could not respond quickly. Kevin at Twyford Windows was the exception as he attended within the hour, complete with the team to measure up. Window replaced within days at a competitive price. Overall very satisfied with the service.

September 6, 2019
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Rated 5 out of 5 stars

Replacement Door

I had a new upvc door to replace an old wooden one. Twyford Windows were very competitive and provided an excellent service, from survey to completion. James is an excellent installer. My bright new energy efficient door matches my existing windows. What a transformation. I would definitely recommend Kevin at Twyford Windows.

August 7, 2019
Unprompted review
Rated 1 out of 5 stars

Problems with the 10-year guarantee cover

I replaced all my windows and the front door with them back in 2012 and the initial experience was excellent. Unfortunately, back in November 2018 I noticed condensation inside one of the Frech doors and contacted them to get the glass replaced under the 10 year guarantee cover. After insisting on the phone and sending repeatedly photos of the glass over email, one of their staff members came along in March 2019 to see the damaged glass. By then there was also another window with condensation, so after looking at all of them they concluded that it was a manufacturing defect from their supplier and told me they will contact the supplier for the replacement of all damaged and "soon-to-be-damaged" glasses. That is the last I have heard from them as they no longer pick up the phone when I call for updates. It is now June 2019 and I am stuck with a set of "presumably defective" windows. I may need to fund the replacement myself and take them to court to get my money back.

June 9, 2019
Unprompted review
Rated 5 out of 5 stars

I am 100 per cent satisfied

I am 100 per cent satisfied with the excellent installation from Twyford windows.
The guys that did it were friendly, efficient, left my house spotless and the quality of the installation exceeded my expectations.
They did not make good on the exterior non window wooden parts, the made them BETTER.
A rated efficiency windows that are such a improvement on our old wood framed ones.
They look exactly the same as the remaining wood windows, which I will be replacing in due course. I have no doubt I will be asking Twyford Windows to do the work.
If only all companies were this good.
Stock up on tea bags.......:)

September 6, 2018
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Rated 5 out of 5 stars

I have used Twyford Windows several…

I have used Twyford Windows several times in my current and previous home. However, this time it was an emergency call out to my french doors as one had dropped and I couldn't shut them. Kevin was so helpful and arranged for Dan to call to sort it, which he did within an hour of my original call. Great service from an extremely helpful team.

July 18, 2018
Unprompted review
Rated 5 out of 5 stars

Truly amazing service!

Truly amazing service!
I recently had the very tired and outdated windows in my property replace by Twyford windows.
The results are nothing short of spectacular, what a difference it has made to my property!
From the initial outset of a quotation, Kevin has been one the most helpful and knowledgeable companies I’ve had the pleasure to have working for me.
I can’t recommend Kevin and his team at Twyford Windows highly enough.

May 15, 2018
Unprompted review
Rated 5 out of 5 stars

Great service, great door!

Service was very professional and the work done in my property was tidy and left to an excellent standard. The door I bought from Twyford Windows looks great and feels high quality, and the end to end customer service and knowledge was spot on.

March 13, 2018
Unprompted review
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Reply from Twyford Windows

Thanks Andy. We all really appreciate the positive review.

Rated 5 out of 5 stars

The excellent service and quality....

WentWorth Estate Agents have seen the outstanding work Twyford Windows produce in hundreds of homes around the area. The excellent service and quality can be seen in all of their work and it is always a pleasure to be selling a home knowing the windows have been installed by this company. Highly Recommend!

February 6, 2018
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Rated 5 out of 5 stars

Twyford Windows - Exceptional Service

From start to finish, Twyford Windows have given me outstanding advice and service. I was visited quickly and efficiently they even measured up on the same day. I was kept informed regularly on the arrival time. The installation was professional and tidy. I would strongly recommend Twyford windows and will use again.

January 23, 2018
Unprompted review
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Reply from Twyford Windows

Thanks Rebecca, it was a pleasure working with you.
- TW Team

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