Typsy Reviews 

155
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

So initially I was like Typsy has ruined me for all mankind. Unfortunately, while they do inform you of this issue, the issue being character memory, and being charged for basically what I said to be... See more

Company replied

Rated 5 out of 5 stars

I'm just easing into what Typsy has to offer, even though I've been signed up with Typsy for sometime I haven't had time to really look at what courses are on offer & what can benefit my team. There i... See more

Rated 5 out of 5 stars

I have learnt alot on self and time management. I had a problem with procrastination but now I have learnt on how to overcome it and so far it is working greatly. I will also delegate more as it also... See more

Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 68601767328

  1. Educational Institution
  2. also in
  3. Hospitality and Tourism School

Written by the company

At Typsy, we believe that every hospitality experience counts and that great service is powered by the skills, confidence, and passion of its people. That's why we created Typsy, a platform that delivers high-quality hospitality skills content, community, and tools to help professionals and organizations stand out and flourish. With over 300,000 learners in more than 60 countries worldwide, Typsy courses are specifically designed to help the hospitality industry thrive.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

155 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(155)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

So initially I was like Typsy has…

So initially I was like Typsy has ruined me for all mankind. Unfortunately, while they do inform you of this issue, the issue being character memory, and being charged for basically what I said to be regurgitated into the characters responses, so I am basically having a conversation with myself and being charged for it. Not Cool. This has been good Inspiration for me as a writer. Unfortunately, after day one memory issues are noticeable, and days three onward all responses are taken from what you wrote and repeated to you, and you get charged for it. So, very disappointed. It was good while it lasted.

August 28, 2026
Unprompted review
Typsy logo

Reply from Typsy

Hi Heather,

It looks like your review may have been intended for a different company. Typsy helps hospitality managers get new starters ready faster, keep service standards consistent, and improve team performance. We don’t provide AI character conversations or charge users per response.

Based on the experience you’ve described, we believe you may be referring to Tipsy Chat, which is a separate company. We hope you’re able to connect with the right team.

Thank you,
The Typsy team

Advertisement
Advertisement
Rated 4 out of 5 stars

Valuable platform with room for growth in advanced and future focused training

Typsy is a great and offers a variety of hospitality related courses .

However, even as a Duty Manager, I received only a basic account with a subscription that expires within one year ,for management level roles, this is very limited as a longer and more flexible access would better support continuous development, particularly for managers who are expected to lead and train others.

Some courses feel overly basic and repetitive, providing limited depth for experienced professionals. The platform would benefit from more advanced role specific content, including in depth courses on room revenue, Interviews with top hotel leaders, such as GMs or CEOs, sharing their journey and key lessons to learn. technology tools used in leading hotels worldwide, and how AI can enhance hotel operations in the future

Typsy could further increase its value by focusing on the future of the hospitality industry, such as technology adoption, AI driven guest personalization, and emerging operational trends. Preparing professionals for these developments would make the platform more relevant for experienced hospitality staff and managers.

February 2, 2025
Unprompted review
Typsy logo

Reply from Typsy

Hi Adnan,

Thank you for taking the time to share such thoughtful and detailed feedback – we really appreciate it.

We’re glad to hear you find value in the Typsy platform, and we completely understand your perspective as a Duty Manager looking for deeper, more future-focused development.

Your suggestions around in-depth revenue strategy, interviews with senior hotel leaders, technology tools, AI in operations, and emerging hospitality trends are incredibly valuable. We’ve passed your ideas directly to our Learning team as we continue to expand and evolve our content.

Thank you again for your honesty and for being part of the Typsy community.

The Typsy Team

Advertisement
Advertisement
Rated 5 out of 5 stars

Excellent

Top notch! Makes hospitality management easier, more achievable and seamless in terms of application.....Thank you

September 7, 2025
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look