Urban Farmer Reviews 

I ordered Sweet seedless tomato seeds (advertised as 7 oz. fruit). I gave them a chance 2 yrs in a row, and can tell you for a fact - they don't get any bigger than 2 oz. I tried numerous time to contact. They don't return phone calls, nor do they answer emails. I will NEVER recommend Urban Farmer to anyone nor will I ever order from them again!! They are SCAMMERS!!!! Learned the hard way!!!!

Three out of the four dahlia tubers I ordered from here were complete duds - tiny with no crowns. I tried to sprout them starting 6 weeks ago, but still nothing. I reached out to customer service last week, but never heard back. Since they will not refund me for the three duds, this means I basically paid over $40 for one viable tuber. I’ll never order from them again. Total rip off.

I'm in Oklahoma & ALWAYS buy my seeds from UF. It takes about 4 days to receive my package from order date. Always had about 85-95% germination. FYI-User error is real, especially if you don't read instructions and listen to others who grow the same varieties. Hot pepper takes way more time to germinate & some varieties may not be suitable for your growing zone! My bare root strawberries and Murasaki sweet potatoes are still thriving from last year.

I orders grape vines some did not grow, send them an e-mail , they send me replcements Right away, they replied Right way , very happy with them, they even send me a couple extra on my next order, good company!

I ordered 18 sweet potato slips not one lived. Have got no help from urban farmers customer service 😞

Placed order on the 15th of May, Their site showed it shipped on 18th of May. Contacted them on 21st of May because tracking had not shown any progress. Was told on 22nd of May that original order was just now shipping, by end of day. As of today carrier still has not received package. I would have understood if Urban Farmer had been up front and honest. Now we have wasted 2 weeks and uncertain if we will actually get our order.

For the second year in a row they have cancelled my bareroot strawberry order at the last second just before shipping. I'm a strawberry farmer and now I have to scramble to find replacements at the last min. I will NEVER use them again or recommend them to anyone.
Urban Farmer is a scam.

these guys are great they dont charge a fortune for shipping and they are very fast. great company

50 ridiculously small and withered rhubarb crowns were shipped in a padded flat rate envelope. Many tops were damaged by crushing. They charged me an additional $20 shipping to Alaska, but they came in a $12 padded flat rate envelope that took over a week to arrive.

I recently placed an order for seeds. They were sent out First Class Mail. I waited a few weeks and contacted Urban Farmer when they didn't arrive. They were very courteous and duplicated the order along with a tracking number. The new order arrived quickly. The following day the original order was delivered (after 3 weeks). I returned those seeds per UF. Their customer service was excellent as well as their communication.

After several weeks from ordering I contacted customer service. They shipped out a replacement order that same day. I received my seeds today.
Awesome customer service!
I can't wait to start my seeds and enjoy the flowers
I highly recommend Urban Farmer

First time ordering with Urban Farmer and I am very pleased. I made a request to have my order shipped earlier than the growing season for my area since I have a greenhouse. My order of 50 Seascape Strawberry plants were shipped within a week. All 50 Seascape Strawberry plants arrived and were very nice and healthy looking.

I've got everything I ordered and was pretty quick on shipping haven't planted anything yet but the seeds look good 👍

I ordered 20 asparagus roots in the fall of 2025 to be delivered for 2026 spring planting. They showed up at just the the right time to avoid our spring frost. Oh and they sent extra roots.
Very pleased,
Daryl's Garden

Totally disappointed in this company and would not recommend buying anything from them. I placed an order on 03/21, was ro ship within 3 business days. It is now 04/03, and I have yet to receive my order. Their is NO customer service with this company.

Amazing customer service. And top quality seeds and plants. I will get everything from these guys. Definitely a company you can trust for good quality and superior service.

Elephant garlic looks great and was shipped extremely fast.

They're products are always great, deliveries are fast!

I bought a package of heirloom seeds of 'Delicious' RED tomato. The plants germinated very well. Plants growing lush and tall. However, the fruit on the vines is NOT what i ordered. I am getting orange/yellow striped fruit, NOT RED. I will reserve final comments for tasting but I only plant 1 variety of tomato, 'Delicious', and the wrong seeds are in this packet. Completely disappointed. I even asked them about their quality control and they assured me. they won't answer their phone. Won't reply to emails. This review will go to 1 star if they never respond and the tomato taste is not what i expect.

I ordered a few bare root raspberry canes, and the packaging stood out—it was clear more care and attention went into it compared to other places I’ve ordered from. However, one of the canes arrived with severed roots, but when I reached out to customer service, they responded quickly and were incredibly helpful. They replaced the damaged cane right away with a healthy one. I’ll definitely be ordering from them again.