London Allergy and Immunology Centre Reviews 

Prof Rudenko was very helpful when my wife has an allergic reaction on her eyes. He did all the necessary tests and discovered an obscure ingredient in one of her cosmetics products which she stopped using immediately.

Professor Rudenko was tramendously helpful to our family over the years. From testing/treatment allergies to skin problems. He is always straight to the point and resolved issues successfully.
We recommend his clinic from our own experience.

I have been using Dr Rudenko services for many years and I can't recommend him high enough. What makes him truly stand out from an average specialist consultant is that he genuinely cares about his patients. He always finds time to respond to questions, provide communication and organise and arrange tests, results and prescriptions incredibly fast. He is also very patient and spends a lot of time explaining and listening to my concerns. And on top of that he is extremely knowledgeable specialist and helped me over the years with several different conditions. I can't recommend Dr Rudenko high enough.

I cannot recommend Professor Rudenko and the Allergy and Immunology Centre highly enough. After years of struggling with a long-standing autoimmune condition that other doctors had difficulty identifying and addressing, I finally found the help and understanding I had been searching for.

Professor Rudenko took the time to understand my condition, identify the underlying issues, and, most importantly, offer a practical and effective way to manage it. Although my condition is not curable, the treatment and management approach he recommended have been truly life-changing. It has made my day-to-day life so much easier and significantly improved my quality of life.

I am incredibly grateful for his expertise, dedication, and compassionate approach. It makes such a difference to have a specialist who genuinely listens, understands, and helps you find a way forward when you have been struggling for so long.

Thank you, Professor Rudenko, and the entire team at the Allergy and Immunology Centre. I would wholeheartedly recommend them to anyone looking for knowledgeable, dedicated, and genuinely helpful specialists.

Quick & efficient service with very transparent pricing. I felt professor Rudenko genuinely cared and took his time listening to our daughter’s problem. The treatment is on-going but we are very happy with results so far. Certainly will recommend them to my friends and family should the need arise in future.

I had a wonderful experience at this allergy clinic. Professor Rudenko was absolutely brilliant – very attentive, kind and professional. He took the time to listen carefully to my concerns, made me feel comfortable and reassured and provided thoughtful advice and a treatment plan that I am extremely happy with.

It is so refreshing to meet a doctor who genuinely listens to his patients and takes such care in helping them. I am very grateful for his expertise and the attention he gave me.

I would highly recommend Professor Rudenko and the clinic to anyone looking for excellent allergy care.

As an existing patient I always feel incredibly well looked after at the Immunology Centre. The care, professionalism and expertise have been outstanding, and I am particularly grateful to Professor Rudenko for his knowledge, dedication and reassuring approach. I have always felt in very good hands. I would happily recommend the Immunology Centre to anyone looking for excellent specialist care

Really impressed with the London Allergy and Immunology Centre! Everything was well organised, and the staff were genuinely kind and helpful.The doctor was fantastic – very knowledgeable, patient and easy to talk to. They took the time to listen carefully to my concerns, explained everything clearly and made me feel completely at ease.
What I appreciated most was the personal attention and the fact that I never felt rushed during my appointment. It’s great to find a clinic where they truly care about their patients.Excellent service all around, and I wouldn’t hesitate to recommend them!

I had a very positive experience at the London Allergy and Immunology Centre. The doctor was professional, attentive and took the time to listen to my concerns and explain everything clearly. The whole team was friendly, welcoming and helpful, and the service was excellent from start to finish. I felt comfortable and well looked after throughout my visit. I’m very pleased with the overall experience and would definitely recommend this clinic to others.

Excellent medical center with a deep expertise in solving allergy problems. Had a very thorough consultation with Prof Rudenko with timely diagnosis and budget friendly.

Charged me £6000 for one virtual appointment and some blood test - AVOID AT ALL COSTS

I had a very positive experience seeing Professor Michael Rudenko through my insurance. From the start, I felt truly listened to—he took the time to ask additional questions and explore symptoms beyond what I initially mentioned, which made me feel that he was genuinely invested in understanding the full picture of my health.

He carried out comprehensive testing, and thanks to that, I now have clarity on my contact allergies as well as insight into a possible unrelated condition that hadn’t been considered before. He has referred me for further assessment of that, which I really appreciate.

My wife suffers allergy with unknown allergen(s).
We contacted this clinic hoping for high quality help and world class healthcare(its London premier doctors network)..
Doctor Professor Michael Rudenko kindly examined my wife on two meetings , he ordered few tests , he made professor’s conclusions..prescribed remedies .. We were hoping for smooth healing, understanding that it’s not possible to get recovery quickly.
All was about 2000 pounds already paid.. Although in few weeks my wife got strong allergy attacks again.
We had had contacted the clinic again in order to discuss or correct therapies .. The clinic offered zoom meeting next day BUT for another 250 pounds. I’m kindly asking.. why you charge us again for not properly completing treatment already massively been paid? The answer was sorry YOU HAVE TO PAY AGAIN..
I responded we believe it’s not moral what ever especially in human beings as medical care..
AVOID SUCH “professors” in this clinic!
We believe this clinic must refund our money paid to them for poor medical care. We will take action agains this robbery.Soon.

Great experience and professional staff! This is the only Allergy Clinic in London that provides the most comprehensive care.

I am still undergoing testing via the clinic, as based in Scotland, all testing has to be remote which I appreciate having the option to do; it has been a tricky process, but the practice manager has been so helpful and kind in assisting me with the correct way of doing so. I believe the professor who listened and understood that I have seen many specialisms, is using his best judgement, looking to test in order to discount things that may explain my ongoing chronic symptoms. However I do hope on review we can consider some further options to test more specifically for my original complain of suspected MCAS. This process is not easy but the clinic so far has been great to deal with.

We were talked at, through and over. Very little listening took place during this 'consultation'. Their solution to chronic atopic dermatitis following the failure of Cyclosporine, Upadacitinib and dozens of other topical and oral medications was that I need to 'take really good care of' my skin. How I wish I'd thought of that before spending £100s of pounds on a 'consultation'.

Update: no follow up or communication from the clinic. Grabbed the money and ran!

Thie company is a con 2 months still not recieved my result i paid alot of money for bloods no results received.

Please avoid.

Same complaint as below. MASSIVE CON.

My son had been referred by a BUPA specialist and a GP for allergy testing. Called this company to take him to Harley Street and get the tests done, they INSISTED on a £250 ZOOM appointment(!), not even an in person appointment, despite having a referral letter from a Paediatric Specialist. After the Zoom consultation it would have been further charges for the tests themselves.

A massive con clearly from a company who want to take as much cash as possible for pointless online appointments. If this is how they treat people then I would avoid at all costs, as we've done.

Expensive and pointless. Went for baby allergy testing.

The con: I wanted an appointment for a skin test. As I was with BUPA they insisted on me having an zoomappointment with Prof Rudenko first at £250. This was for him to tell me that I needed a skin test. Something pretty obvious if your baby gets a rash when their skin comes into contact with a nut. If I had not been with BUPA, I would not have needed this.

The experience: The nurse at the skin test centre was nice and professional. There was little or no wait. The room seems a little dirty.

The nurse did the skin test. It was pretty obvious which things my baby was allergic too. The nurse then gives the results to the professor who tells you via zoom, to avoid those food, even for breastfeeding. Some of the advice was actually wrong/debatable. In any case, my NHS experience was much better with Homerton NHS allergy clinic where more specific results were given (ie how allergic) and how to manage. So if you can wait for your NHS referral, I would recommend.

The ridiculous: I needed receipts for my BUPA refund. I asked on the 22nd November. I then wrote an email, saying that this service was unacceptable and that I was minded to write a bad review if I did not get receipts. The admin (who i had already found rude) then threatened to call the police. Honestly. There were not threats of violence, no personal insults (I have never even met her), just the threat of a bad review.

So people, I am apparently risking my liberty to bring you my experience of the LAIC.

The treatment itself is fine, but customer service very disappointing. I saw prof Rudenko for a follow up appointment - I paid for that appointment at the time of booking. But my insurance company was still invoiced, so I emailed ukallergy asking them to retract the invoice, and also to email me the invoice/receipt for the payment I made. A week later, still no response, so I phoned them, made the same request - again, it's week later and still the invoice hasn't been retracted and I still don't have a full payment receipt/invoice.
Overall, if I was choosing an immunologist again I'd choose someone else just so the reception staff would be different.