It never worked for me, even after several attempts. However, they offered me a refund if I revised my review. I am happy to do this if I can get a refund.
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I've been using Ultfone for a while now, and I'm genuinely impressed with how powerful and effective the software is. It's fast and stable. The interface is clean and simple, making it easy even... See more
Ulfone location changer is an important program for my daily use, I am using programs that will only work in a certain country and the only way to set my location is through Ultfone. It works great an... See more
I have a boot loop issue with my iphone so i looked up on internet on what are the best tools (software) to debug it so i found this guys and they offered me a (free of charge) code to do so (not know... See more
Company details
Written by the company
We are committed to creating a series of products for mobile solutions, crafted with professionalism and enthusiasm.
Contact info
Hong Kong
- support@ultfone.com
- www.ultfone.com
4.1
Great
731 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 2 weeks
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Will not rresolve the "black Screen of Death"
If you can't unlock the iphone because of the "black screen of death", this software will not do anything.
August 8, 2026
Unprompted review
Reply from UltFone
Dear Customer,
Thank you for bringing this to our attention, and we sincerely apologize for the frustration you have experienced with the software failing to resolve the black screen issue on your iPhone.
We understand how disappointing this must be, and we want to make things right. To help us investigate your case thoroughly and provide proper assistance, could you please reply with your order number or the email address used at the time of purchase?
Once we have this information, a dedicated support specialist will be assigned to your case and will contact you within 24 hours to work toward a fair resolution.
We value your feedback and appreciate the opportunity to assist you.
Best regards,
UltFone Customer Support Team
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Scam. If iTunes can’t fix it, it’s broken.
THEIR website says 99% success rate, which is better than the 70% success rate that is given for the iTunes method which was not working for me. So I checked out UltFone. I thought it was really weird that they want you to pay for a subscription if they have a 99% success rate, but since they offered me a discount I figured why not? Then I paid for a week’s worth just so I can fix my ipad that’s stuck in a boot loop. It didn’t work. It recognizes my iPad, but it says it cannot be fixed. So, I asked for a refund. They put up a fight. What a scam. I feel like UltFone is just a way to insert spyware onto your device since they make you disable your firewall before attempting to fix. Also if your repair fails, it is considered “abnormal” and they ask you to contact them so they can get remote access to your device. Super suspicious. This feels like something Pierogi should investigate. In conclusion, the iTunes method is the way to go. If iTunes can’t fix it, then it’s a hardware issue. Take it to a repair shop or toss it. Don’t pay for UltFone. It’s a scam.
August 2, 2026
Unprompted review
Reply from UltFone
Dear Katsu,
Thank you for sharing your detailed feedback with us. We sincerely apologize for the frustration and disappointment you have experienced with our software, especially regarding its failure to resolve your iPad boot loop issue and the subsequent refund process.
We understand your concerns, and we take them very seriously. In order to investigate your case thoroughly and assist you properly, we kindly ask that you provide us with your order number or the email address used at the time of purchase. This will allow us to verify your transaction and review the technical details of your case more effectively.
We are committed to addressing your concerns fairly and transparently. A dedicated support specialist will be assigned to your case and will contact you within 24 hours after we receive your information to work toward a proper resolution.
We value your feedback and appreciate the opportunity to make things right.
Best regards,
UltFone Customer Support Team
I’ve been using it for a while now and…
I’ve been using it for a while now and it’s amazing
August 6, 2026
Unprompted review
Great platform with very useful tools…
Great platform with very useful tools and excellent value for money. Special shoutout to their customer support, always super responsive and helpful
July 31, 2026
Unprompted review
Application works as advertised and is…
Application works as advertised and is easy to use.
July 22, 2026
Unprompted review
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Great customer service
Great customer service and the product is easy to use
July 6, 2026
Unprompted review
Good company good service and people…
Good company good service and people are kind thank you////
June 28, 2026
Unprompted review
Scam, don't purchase …
Scam, don't waste your money. Everything that their app does, you can already do it for free. Don't waste your money.
June 18, 2026
Unprompted review
Reply from UltFone
Dear Customer,
Thank you for your feedback. We're sorry to hear that our product did not meet your expectations.
We genuinely care about our users' experience and would like to understand what specific issues you encountered. Without your order details, we're unable to look into your case or offer proper assistance.
Please reply with your order number or registered email so we can investigate and help resolve any concerns you may have.
We appreciate your time and hope to hear from you soon.
Sincerely,
UltFone Support Team
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No good customer service
No good customer service, Fraud and fraud.
No 30 days money back guarantee being provided.
Sell products by using misinformation and then not listening to the complaints and all.
June 7, 2026
Unprompted review
Reply from UltFone
Dear Umair,
Thank you for your review. We sincerely apologize for the inconvenience you've experienced.
We take your concerns seriously—especially regarding our 30-day money-back guarantee and customer service. Your case has been escalated to a senior support specialist for a thorough review. They will investigate the matter and reach out to you directly as soon as possible.
We appreciate your patience and the opportunity to improve.
Sincerely,
UltFone Support Team
Registration Issue
I contacted customer service about a registering issue I was having. Arya responded within 24 hours via email and problem was solved just like that. I am extremely satisfied with the service of the company and Arya particularly.
May 29, 2026
Unprompted review
It worked great
It worked great. Didn't need much expertise to run it and get the phone unlocked. Highly recommend
May 25, 2026
Unprompted review
Their software did not work
Their software did not work, I contacted several times and each time took one or 2 days to response by emailing to do this do that for 20 days and did not work, now they are saying they want to issue 30% refund. They wasted lots of my time with no benefit, they advertise full refund guaranteed, why are they refunding 30% of my money as their system is not working? I am charging back my credit card.
May 11, 2026
Unprompted review
Reply from UltFone
Hi there,
We are sorry for all troubles and inconveniences caused to you.
Would you mind providing us your email account and order ID and we will email back to you with solutions?
We tried to locate your records from our system but failed. Did you mind providing us your order ID or order email for further check?
UltFone values every customer and works hard to provide customers with an enjoyable experience using UltFone products and services.
Thanks again for your understanding and patience!
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nice site and i will recommend it to…
nice site and i will recommend it to everyone is friendly use
May 5, 2026
Unprompted review
I don't recommend these software ever…
I don't recommend these software ever to anyone.
May 1, 2026
Unprompted review
Reply from UltFone
Hi there,
We are sorry for all troubles and inconveniences caused to you.
Would you mind providing us your email account and order ID and we will email back to you with solutions?
We tried to locate your records from our system but failed. Did you mind providing us your order ID or order email for further check?
UltFone values every customer and works hard to provide customers with an enjoyable experience using UltFone products and services.
Thanks again for your understanding and patience!
I was updating my iPhone SE for iTunes
I was updating my iPhone SE for iTunes. After a short while, my phone was stuck on the start screen. I googled on my laptop on how to fix this. I watched a video, and toward the end, Ultfone was mentioned as able to fix this issue.
I went to the Ultfone website. I purchased a 30-day system repair, downloaded, and installed the software. I sat back and let the software do its thing, and within 20 minutes, my phone was back to normal. I had no idea software like this even existed. It was easy to use, and even a novice like me could use it confidently.
May 5, 2026
Unprompted review
I've used this soft to handle more than…
I've used this soft to handle more than 50 corporate iphones. Smooth and easy
April 29, 2026
Unprompted review
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Response in quick time
April 12, 2026
Unprompted review
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