Terrible attitude towards customers
I was given a gift card on which it was stated that the date of the "experience" can be modified and had to be agreed on. Unfortunately I was not able to make it on the original date, so I tried contacting them. I tried calling them multiple times with no answer. I wrote them multiple e-mails with no answer.. Finally, they answered the phone a few days before the original date and were completely uninterested in helping me. If I couldn't make it to the original date (even though it was stated that I can reschedule) I would loose my gift card.
I would understand if this was a space flight or smth, but they are a glorified carting track (and not a good one judging by other reviews) so it would take very little effort to reschedule.
Overall a very bad experience even before getting there, and lost money. The only positive is that I didn't drive a few hundred km to find out all the disappointment in person.