Ultrapc Reviews 

This company clearly doesn't care about customer experience, and honestly, it doesn't deserve any kind of reputation.

Let's look at what happened:

First, I had to wait five days to receive my order, even though someone contacted me on the very first morning.

But that's not even the worst part.

After receiving my order and paying for everything, I opened the package at home, only to discover that the motherboard box had already been opened before it reached me.

Seriously? 😡

Why would a company open a customer's motherboard box before delivering it? The customer is supposed to be the first person to open their own product!

This immediately destroyed my trust in the company and raised serious concerns about the product's authenticity and condition. How am I supposed to know whether the motherboard is brand-new, untouched, and hasn't been replaced or tampered with?

I didn't pay for an opened box and uncertainty. I expected a new, sealed product in proper condition.

For reference, my order included:

- Motherboard
- CPU
- Thermal paste

"A company's reputation isn't built on what it promises, but on how it treats its customers. And based on this experience, this company has seriously failed"

Customer support is a complete disaster, zero response.
I tried WhatsApp, email, even called them… nothing, absolutely nothing!
Do yourself a favor don’t pay online, don’t buy from them. Plenty of better options exist, avoid this nightmare.

Buying from Ultrapc has been an absolute nightmare. My monitor arrived completely broken out of the box, and their customer service is non-existent. They completely ignored my messages and appeals for help for days, showing zero respect for their customers.

When they finally bothered to respond, they offered zero accountability and just claimed there is "nothing they can do about it." They are happy to take your money, but the moment they send you damaged garbage, they wash their hands of it and refuse to help. This is completely unacceptable business practice. Do yourself a favor and save your money by shopping literally anywhere else.

very very bad service i advise you to not pay online pay cash on delivery after you verify the quality or you may be disappointed, 2026 and ultrapc is way behind!

DO NOT BUY FROM THEM🚨🚨🚨🚨 terrible service

scammers , do not buy from them

⭐☆☆☆☆

I am very disappointed with the service at Ultra PC. As a customer, I expected to be treated with respect and professionalism, but unfortunately, that was not my experience.

The staff seemed uninterested in helping customers, communication was poor, and they did not take the time to properly assist or answer questions. Customer service is a key part of any business, and sadly, this is an area where Ultra PC falls short.

I hope the company takes customer feedback seriously and improves the way it interacts with its clients in the future.

They don't even care about your experience, I recently bought a PC built by them (which is still under warranty) it keeps turning off all by itself it's a hardware issue (most likely a PSU related issue since the "Connect" brand is a Moroccan one) they also remove the reviews from Google. Bad stuff. Order reference : JIOOGLPGH