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Review summary

Created with AI, based on recent reviews

Evaluating 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and excellent value, often highlighting the competitive pricing. Many people appreciate the professionalism and dedication of the staff, noting their politeness and helpfulness. The customer service is frequently described as top-notch, with fast response times and efficient problem resolution, making interactions pleasant and productive. However, some customers were dissatisfied with the service after maintenance periods, reporting that they had to take additional steps to get their services working again. A few other people also felt that the inability to transfer servers to different regions was an inconvenient and costly limitation.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the competitive pricing, quick... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and efficient support.... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their responsiveness, helpfulness,... See more

Price

Clients share positive opinions on price, consistently highlighting the affordability and value for money.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 star service provider and customer service without any hidden bs like some service providers have and reliable performance from paid service. This has been the best EU provider so far for the price... See more

Rated 5 out of 5 stars

I’ve been with this guys for more than 4 years. I am amazed and proud to be their customer. There weren’t many occasions that I needed support from them but when I asked, it didn’t passed 15 minutes... See more

Rated 5 out of 5 stars

I'll try to be as professional as possible here: These guys kick A$$. So responsive, so helpful, and setup to make upgrades/downgrades and migrations/transfers as painless as possible. I recently down... See more

Rated 5 out of 5 stars

Love their support system. I sent a message about an issue I was having and they responded in minutes (probably was less than that but I wasn't paying attention). If I need help, they are always... See more


4.8

Excellent

TrustScore 5 out of 5

996 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Smooth, Modern, and Easy-to-Use Platform

Ultra CC is a modern and very intuitive platform. The interface is clear, making it easy to navigate and use on a daily basis. I haven’t experienced any issues so far, and the support team has always been very responsive when needed. Overall, a smooth and reliable experience.

April 25, 2026
Unprompted review
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Rated 5 out of 5 stars

The customer service at UltraCC is…

The customer service at UltraCC is first class.

I have had 3 causes to contact them to resolve minor issues and each time they have responded very quickly and have assisted me or resolved the issue.

Fantastic

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Worth every euro

service is great and has an amazing price for the content and support they offer. never had any down times, speed is more than enough and then some more, space is tremendous and it’s incredible easy to use and access.

April 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service & support

The support team has always been extraordinarily kind and helpful. Their turnaround is quick, and they empower me with information that allows me to take care of the situation myself in the future as well.

April 9, 2026
Unprompted review
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Rated 5 out of 5 stars

A reliable service

A reliable service that offers excellent value for money. I’ve been impressed with what’s included for the price.

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great offer and customer support

Customer for several years and really happy with services and customer support. Just asked for a migration to a new service, everything was quick and perfect, like if nothing changed.
Great services !

March 29, 2026
Unprompted review
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Rated 2 out of 5 stars

Garbage seedbox provider I don’t…

Garbage seedbox provider I don’t recommend. Jellyfin server was literally unusable while seeding multiple torrents at same time because the disk performance was so bad.

On Whatbox or Hetzner such thing is not happening, everything is working perfectly fine when seeding many torrents at the same time.

2 stars for decent prices and WireGuard VPN, because would be 1 otherwise.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Very Fast support

I ade a problem with the payement (an adblocker i forgot to disable ) , i contact the support and everything was perfect: very fast, easy to understant

March 9, 2026
Unprompted review

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