Uniqfind Reviews 

82
•
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 25 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about poor product quality, noting that items quickly cracked, fell apart, or arrived severely damaged during shipping without proper care. People also found the customer service entirely unhelpful when trying to resolve manufacturing defects, request refunds, or navigate complicated return policies. Some reviewers were happy with the unique design choices and appreciated the reliable scratch protection provided by the items. Consumers additionally mentioned enjoying the attractive minimalist aesthetic, smooth application process, and distinctive textures that made their personal devices stand out very nicely. Buyers felt these positive aspects added a nice touch to their technology despite the widespread durability issues.

What people talk about most

Product

Consumers express deep disappointment regarding the product, frequently reporting that cases crack, chip, or... See more

Quality

Customers expressed deep disappointment regarding the poor quality, reporting that items quickly cracked,... See more

Customer service

Reviewers mention negative feedback about customer service, expressing deep disappointment with unhelpful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I purchased this case in Dec. 2023, and by Jan 2026, the case has multiple cracks, broken edges, and has simply started to deteriorate. I carry my macbook pro in a padded case, and am not carrying it... See more

Rated 2 out of 5 stars

I ordered a Matte MacBook case from Uniqfind, but the color in person didn’t match how it was described online. I then ordered two more, only liked one, and decided to return the other two. I c... See more

Rated 2 out of 5 stars

Beautiful laptop case, but all 4 corners broke out within a year. My 16" M4 was stored in a laptop sleeve and only taken out to use on desktop. Uniqfind support said they had no policy for replacin... See more

Rated 1 out of 5 stars

Item and packaging arrived damaged beyond use because they use a simple envelope to mail a sticker that is supposed to lay flat on a computer. Completely unusable and when I reached out the company th... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

The original creators of the Marble MacBook Skin, Uniqfind crafts contemporary MacBook Skins, iPhone Skins, Samsung Skins, MacBook Cases, iPhone Cases + Sleeves


Contact info

2.5

Poor

TrustScore 2.5 out of 5

82 reviews

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1-star

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Hasn’t replied to negative reviews

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2.5

All reviews

(82)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

A-1 Quality Skins!

10/10 experience! Easy to apply, zero hassle, and gorgeous results on both my iPad/Magic Keyboard and MacBook Neo. They offer great scratch protection while keeping a minimalist aesthetic. Definitely a repeat customer.

September 29, 2026
Rated 1 out of 5 stars

Worst customer service

Worst customer service. I was sent the same order and charged for the same order twice. They processed 5 days apart. They will not send me a label or refund my money. To return one of the items, it costs almost as much as the order. Do not buy from them.

September 25, 2026
Unprompted review
Rated 1 out of 5 stars

Beware of predatory international…

Beware of predatory international return policies

I ordered a Matte MacBook Case ($62.95 USD) that developed severe, permanent fingerprint smudging after less than a day of normal use. When I reached out to customer support, they insisted this material behavior wasn't a defect and referred me to their standard return policy—meaning I had to pay out-of-pocket to ship the item back to Canada. 

Here’s the catch for US customers: returning a $62.95 case back to Canada costs anywhere from $45 (USPS/FedEx) to $200 (UPS) out of pocket. Paying 70%+ of the item's total value just to ship back an unusable product is an unreasonable financial barrier. 

While support initially offered a free exchange for a textured case, they still required me to mail the original case back to Canada at my own expense first. They offer free outgoing shipping to lure you in, but construct a financial wall on returns that forces international customers to eat the loss. 

Save yourself the headache and buy from a company with realistic, fair return policies.

September 3, 2026
Unprompted review
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Rated 1 out of 5 stars

I do not have a single nice thing to…

I do not have a single nice thing to say about this company!!! Their return policy is awful. They have someone drive the shipments to New York to avoid tariffs from Canada but if you need to return it you have to return it to Canada. The cuts are not precise so you’re left with a shitty looking sticker. There’s no instructions or tips on application and honestly the whole thing just looks awful. Customer service is rude and unhelpful. They specify it’s laser cut to the exact size which is highly incorrect as not a single piece is the perfect size they’re all the tiniest bit too small so you can see the computer on each section. What a mess. Do NOT buy from this company it’s a complete waste of money.

August 27, 2026
Unprompted review
Rated 1 out of 5 stars

Dell Pro 16 Plus

If you own a Dell Pro 16 Plus and are looking for full coverage, I would recommend looking elsewhere before purchasing.
I contacted Uniqfind regarding a skin for the Dell Pro 16 Plus and was disappointed to learn that coverage is only available for the top piece, with no options for the interior or bottom.

I also found the customer service response unhelpful and expected clearer product information before making a purchase.

Overall, this was a disappointing experience, and I would not recommend Uniqfind to customers looking for full laptop coverage.

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

Crap product; crap customer service.

I give it a "1" only because Zeroes and negative numbers aren't available. Absolute crap. I paid $60 for contact paper. Garbage product. Garbage customer service. Rip-off. I hope the depth of my disappointment with this purchasing experience is clear.

July 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Misleading and Deceptive Return Practices

I recently purchased a laptop hard cover from UniqFind. Upon receiving the item and observing various imperfections with the finishings, I contacted customer service to return the item. The company's policy states that returns are allowed within 30 days unless the item is "used."

Instead of processing my return, the customer service representative instructed that I try the case on again and to provide video / photographic evidence of the case applied to my laptop. I understood this as meaning they wanted evidence of my concerns with the finishing so I complied with their request. This led the representative to reverse course, stating that because I had "tried on" the case, it was now deemed "used" and ineligible for a return.

This seems misleading at best and deceptive at worst because the customer service representative explicitly advised me to try on the case and submit photo evidence, knowing that I was looking to return the product. Why else would they advise that other than to void my return eligibility? Also, UniqFind's return policy is far from clear about this. I don't think everyday consumers equate a momentary fitting to "used".

June 17, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing, flimsyproduct

This was a very disappointing product. I bought an attractive case, that fell apart and ripped with minimum wear. I do not recommend cases from this company.

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

Item and packaging arrived damaged

Item and packaging arrived damaged beyond use because they use a simple envelope to mail a sticker that is supposed to lay flat on a computer. Completely unusable and when I reached out the company they told me their packaging was fine and that it was still usable despite the photos I provided. Completely useless and defective.

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy from Uniqfind

I had heard enough bad reviews about the uniqfind case to not make the mistake of buying it, but I thought getting the skins for both my iPad Air 11" and my Apple Pencil Pro would be fine underneath a reliable case.
Besides the fact that the shipping took forever, with my package just sitting for days, when my skins arrived, the iPad Skin I ordered didn't even come because they sent me the completely wrong color.
I had waited too long for my skins to arrive, and just decided that the leopard skin they had sent me (instead of the cranberry and cream stripe skin I ordered) would have to work. I put it on, and while the skin fit the back of my iPad fine, the small border strip they sent was too large by a few centimeters, so that I would either have excess hanging over the edge, or make it fit the edges and have my camera covered. Besides this little detail, the border strip is also entirely incompatible with a screen protector, unless you like your whole screen to be a big bubble.
Finally I put the skin on my pen, and all I can say is that the sticker is junk. It's been like two or three days and it's already coming off.
Because of this, I tried to contact Uniqfind, hoping for at least a slight refund for the inconvenience of receiving the wrong skin and not having it measured to fit my iPad. When I did this, they asked for me to send them pictures of the case and to make sure I ordered the right size of skin for my iPad. While I could do both of those things, and show the fault was entirely on their side, I don't feel like jumping through hoops just to get a probably miniscule portion of what I spent. The bottom line? Do not purchase from them. Easily the worst fifty dollars I have ever spent.

April 7, 2026
Unprompted review
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Rated 1 out of 5 stars

Poor product, waste of money

I purchased a Macbook matte case a few months ago. It looked great, but started chipping apart within 6 weeks without cause. As others have reported here and elsewhere, the cases are extremely poor quality. Customer service sent me a new case as a "one time" exception, but I anticipate it's only a matter of time before it falls apart too. Lastly, there is no where to leave this review on Uniqfind's website, which suggests all of the positive reviews there are fake. Avoid this company, otherwise, you're wasting your money on a cheap, short lifespan product.

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered the crocodile case

Ordered the crocodile case. It is cheaply made and the bottom part of the plastic is jagged and scratches my arm. When I reached out to them, they said that's the way all cases are made and there was no remedy.

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

Nice design BUT I DON'T recommend

Short version: Bought a Matte MacBook Case
1 month in and it cracked in 2 spots and a small piece fell off from VERY gentle use. I DON'T recommend. But design matches images online.

I bought a laptop case and received it about a month ago. I was motivated to try the company because the design is done in Canada. I was aware that the manufacturing happened elsewhere (China) but still wanted to support a business that employs Canadians. In the past I've purchased other laptop cases from other businesses such as amazon and the quality of the materials is unfortunately better in the ones I had gotten from them (amazon). The advantage with Uniqfind's laptop is the design, but it has already started to crack and some small pieces have fallen off, which seems ridiculous considering the use I've gotten out of it. The texture of the case is interesting but it accumulates fingerprints that are quite hard to remove. Also the Apple logo is cut out, which means the laptop is susceptible to scratches in that spot.
Additionally, their website shows reviews, however you can't leave one on it (even with an account)... So it seems they pick and choose the reviews they show on their site...

February 27, 2026
Unprompted review
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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Slow and unhelpful responses. Customer support phone number goes directly to voicemail which essentially states that calling is useless. Email response was slow and provided zero support in resolving an issue with my order. This company charges a premium for a product that is offered by numerous other retailers. This is not a unique product and I’d encourage others to shop elsewhere for a better customer support experience.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

0 STARS! CROOKED MACBOOK SKINS.

I ordered a MacBook skin on January 15th, and after a long wait, the product arrived with clear manufacturing defects—the pieces were cut unevenly and were too long, making a proper fit impossible. Despite sending multiple photos of the defect and confirming my exact MacBook model, customer support (Maria) continues to stall by asking for video documentation and questioning if other parts fit. I have made it clear that I do not want a replacement due to the quality issues and the long delay, yet they are refusing to process a simple refund. Save yourself the headache and shop elsewhere.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

THEY NEVER EVEN READ MY REVIEW, INSTEAD...


After promising delivery and not receiving my laptop cover, I discovered that my order was sent to upstate New York! The address wherein I live, and made my order, is in CALIFORNIA! Alas the package finally arrived.

There were no instructions on the easiest way to lay it out on my laptop. I tried my best yet the PAPER cover kept bunching up leaving air bubbles and creases all over. My attempt to carefully lift the paper cover to smooth out the bubbles and creases was futile and incredibly frustrating. In the end I wadded it up and threw it in the trash.
Had I known that, for the ridiculous price, I was sent a paper cover with glue adhesive, I would have NEVER placed my order.
NOW HERE'S THE KICKER:
After this bogus operation received the aforementioned message, it became obvious that they never even read my review...rather THEY SENT ME A 10% COUPON FOR MY NEXT ORDER!!!

January 28, 2026
Unprompted review

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