Uniydress Reviews 

113
•
TrustScore 1 out of 5

1.2

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1.2

Bad

TrustScore 1 out of 5

113 reviews

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1.2

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(113)

83 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered 3 pairs of shoes all in the…

Ordered 3 pairs of shoes all in the same size and they fit was so crazy different that I could not wear 2. Tried to return them but they said it would cost me €35 each to send them back or I could have a discount on another purchase (of shoes that won't fit) and that is after having to research to find a customer service email because the one on the order was written backwards in the email. This company is a scam and I got an expensive lesson.

August 28, 2026
Unprompted review
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Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience, especially with their return process.
The shoes look much better in the website photos than they do in reality. The materials feel cheap and the overall quality was very disappointing.
But the worst part was trying to return them. Their website clearly states that returns are possible, with return shipping costs paid by the customer. I contacted customer service because I wanted to return the shoes, but despite repeatedly asking to do so, I was never given the return address. Instead, I received one commercial offer after another: discounts, partial refunds, exchanges, etc.
I kept insisting that I simply wanted to return the shoes according to their own return policy, but eventually the process became so frustrating and time-consuming that I gave up.
My order of five pairs was also split into two separate parcels delivered to two different locations, without prior notice.
I would not order from this company again.

July 3, 2026
Unprompted review
Rated 1 out of 5 stars

Oversized and smelly.

I received a pair of sandals. They are much bigger than the size they say. They also smell very musty. They said I have to pay €35 to return (they cost £43) or offering this. Option 1: I can apply for a 30% off discount code for you, and you can keep the item you received without returning it.
Option 2: I can apply for an exchange for a pair of shoes in the correct size (or another style), and you only need to pay €19 for shipping. You can also keep the item you received without returning it. Please be careful using this site.

August 5, 2026
Unprompted review
Rated 1 out of 5 stars

TERRIBLE QUALITY and not like picture (SCAM!!!)

DO NOT ORDER.. ABSOLUTELY TERRIBLE QUALITY... I received 2 pairs of shoes too big.. and one pair completely different then in the picture.. absurd!!
Emailed them twice for a refund and no reply.

I will dispute with my credit card immediately.

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

Less than one star If it could be…

Less than one star If it could be possible - Sandals arrived after 2 months and only because I solicited, they are not True to size (very small) and Quality is so poor! Do not buy! No return allowed and alternatives of buying another size at dicounted price! Very disonest!

June 4, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT order from this Chinese company

DO NOT order from this Chinese company! Sandals finally arrived after a very long time! Really poor quality, the size and fit is way too small for a european foot! Return policy ridiculous, would have to pay 35EU (£30), sandals were £44! Offered 30% part refund, but as I can't fit the sandals, they are of no use to me! Usually check trustpilot before ordering, forgot! Lesson learned!

June 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Absolutely terrible quality

Absolutely terrible quality. Doesn’t fit US sizes. Offered me to ship it back at more than the shoes cost.

Took a chance. Took a well over a month to get them only to be very disappointed.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Scam. Don't deal. I need a refund

I'm needing to return the shocking shoes I've received.
Very poor quality. Must have cost 50p to make.
They are advertised as Champagne in colour. Received in Silver! They are blaming the lighting in photography and saying returning is expensive so they'll off a discount!!!
No, I dont want a discount, and I'm not paying to return them.
I want a refund. The shoes are silver, and poor quality. They are like little girls pretend dance shoes.
Horrendous

May 28, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of sandals and…

I ordered a pair of sandals and received the confirmation. The next day Uniydress sends an email saying they don't have the sandals, that I can order something else, and didn't give me the possibility for reimbursement.

May 18, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered 2 paires of shooses

I ordered 2 paires of shoose, I have no information, they have not been delivered. I tried to contact them, not possible. In the order mail I was supposed to be able to track my order, not possible "page not found".
This is a scam Shop. I ordered with PayPal so I have legal assistance. Will see how that will go...

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience. I've made one order in the middle August. In September, I was contacted from Post and Unydress has put the wrong address, to deliver in Oporto instead of Lisbon. I've received one email saying that for some reason they couldn't deliver the order. Then they told me to contact Post in order to ask for a delivery the correct address. We are in December and despiste several emails and contacts with Post, I didn't receive the shoes. I've asked to be reimbursed, without success. So no shoes, no money.

December 11, 2025
Unprompted review
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