Universal Partners Reviews 

Very responsive and trustful company.
Dale, my broker is a very friendly and professional advisor and helps me with my currency exchange funding very efficiently accordingly to the market situation.
Highly recommended.

Fantastic service from Dale Knowles at Universal - he's always available when needed and the systems down at Universal are really quick and smooth when called upon. I cannot recommend these guys enough.

Amazing experience working with Universal Partners. I would certainly recommend them for any forex requirements.

While my overall experience has been outstanding, I must especially mention my Account Manager, Grant Rose. He is highly approachable, responds very quickly, and has proactively contacted me on many occasions when forex market movements were in my company's favour.

Over the past two years, we have completed numerous deals and forward contracts together, and the experience has always been excellent. It has been a pleasure working with Grant and the team.

Thank you, Grant, and thank you, Universal Partners.

Dale@ & UPFX:
I want to express my sincere appreciation for the quality of service you provide. Your professionalism and efficiency are greatly valued.

I have worked with Dale from Universal Partners for around five years.
When I joined Universal he helped and advised me on setting up the contract.
Since then we have worked closely together on all aspects of FX that I have required to run my business smoothly. I have no hesitation in recommending Dale Knowles and Universal Partners that might be looking for the services they offer.

Very easy to deal with and a trust worthy company

Excellent service.
Fantastic staff
Easy to complete any deals

We are exceptionally grateful to have Dale Knowles as our Senior Portfolio Manager at UPFX, despite our status as a foreign company outside the UK.

His diligent follow-up and prompt action on all our requests exemplify the highest standards of professionalism. For us, it feels as though we have a local bank just a call or email away, enabling us to execute transactions seamlessly on a daily basis.

His support and expertise are truly invaluable, particularly as we manage large-volume trades in USD and GBP. We sincerely appreciate his dedication and ongoing assistance.

The service level and quick response I receive from my account manager Sam Harrison is brilliant.
The advise I receive is greatly appreciated and the exchange rates I receive are very competitive and I am very happy with the overall service from UPX in dealing with my sometimes tricky exchange requests

We've had an excellent experience working with Universal Partners. Their service has consistently been professional, responsive, and reliable, helping us manage our international payments with confidence and ease.

A special mention goes to our Account Manager, Grant Rose, who has been outstanding throughout. Grant is always willing to go the extra mile,provides quick responses and proactive support whenever we need it. His dedication to customer service has made a real difference and is a key reason why we value our partnership with Universal Partners.

Universal Partners are a pleasure to work with, and we would highly recommend them to any business looking for a trusted FX partner.

We've been working with Universal Partners for many years now and remain very happy with the service. Our portfolio manager Grant is reliable and always there when we need support.
Whatever the topic, we've always felt well advised and looked after. In an area that can get complex quickly, it's reassuring to have a partner like Grant who you know you can count on.
Thanks to Grant and the Universal Partners team for the great partnership!

We have told this company numerous times to stop calling us regarding Forex, it stops for a while, then starts back in abundance.

Their sales technique is completely tone-deaf. They first ask how you are, when you politely say "OK" even with an irritated tone or full of a stinking cold, they say "Oh, you sound better than me," in a far-too-chirpy voice, then launch into some sob story about how their boss has forced them to do a charity run or how they have their in-laws visiting, and they want your help to get them out of their (presumably false) obligations. This is before they even start talking about Forex.

One of our colleagues who answered this week has not long returned to work after the death of her father and was given a sob story by one Universal Partners sales rep that she was having an awful day because her puppy had eaten her slippers. Granted, she was not told of the bereavement, but my colleague's tone was clearly not one of someone who wanted to hear of such a first-world problem. I'm autistic and even I know that the sales technique used by Universal has the ability to cause offence under the wrong circumstances.

We weren't planning on going with Universal any time soon, but they ensured with the aforementioned incident that we will be putting the phone down as soon as they announce their company name. Unfortunately they normally withhold their number, so very difficult to block them (I suspect that's by design).

Professional companies don't need to resort to telling potential customers false sob stories.

YOUR WEBSITE IS GOING STRAIGHT TO GODADDY!!! HAVE YOU STOLEN MY MONEY?????!!!

Have obtained my personal mobile number, claim to have done this via some ‘GDPR compliant software that gets it from LinkedIn’ - this doesn’t exist. Told numerous times to remove me from their system and they still continue to call and harass me trying to sell my employer FX.

Update: since posting this review they are now getting their ‘Compliance Officer’ to call me. Not sure what part of ‘remove my number from your system’ they are not quite grasping but they are breaching GDPR laws and I am reporting this vile company.

We moved to Universal Partners last year aswell.

Grant and his team members have been providing an incredible support and service for us in all our foreign payments across many different currencies.

We also just set up a hedging arrangement that has benefitted our company finances too, which was over and above me but once explained made complete financial sense.

Well done to Universal Partners!

We moved to Universal Partners last year. We have been incredibly happy with them and especially our account manager Grant.
The level of service is beyond what I would expect. Aside from the good advice and support we have had for our hedging requirements,it actually feels as though Grant is an extended member of our own team ! In a world flooded with FX providers it's rare to find good value and genuinely good personal service that goes beyond just bettering a rate.

Universal Partners have been amazing! Grant has been looking after me and has made a daunting process incredibly easy. He has been efficient, helpful and available every step of the way. He has kept constantly in touch with me throughout the process. I would not hesitate to recommend his services.

Universal Partners are incredible- I've been working with Louis for a year now and I can honestly say that the rates and service I have received have been unmatched. Highly recommend Universal Partners, best commercial decision I have made.

Great experience my account manager is always available 24/7, I highly recommend. We have been working together for many year.

Best FX broker I have ever used - Jak has delivered as promised and more.