Uptown logo design Reviews 

AVOID THESE CROOKS AT ALL COSTS!! IT HAS TAKEN 5 MONTHS TO GET A WEBSITE THAT DOES NOT FUNCTION CORRECTLY. KEVIN IN CUSTOMER SERVICE IS VERY RUDE. HE HAS AN "I DON'T CARE" ATTITUDE. YOU WOULD THINK THAT CUSTOMER SERVICE CARES. NOT TRUE WITH KEVIN. THEIR MONEY GRABBING TACTICS ARE SOMETHING TO BE LOOKED IN TO. VERY, VERY POOR.

I found Uptown Logo on a web search and went with them for a small business logo development a couple of years ago. I had firm ideas, but needed someone with better art skills to flush it out for me. After many weeks we settled on a design, not really in the direction I wanted to go, but a workable design. I never recieved the design in a usable format - web banner/letterhead,/email signature/ invoice heading. I only received a finished business card design. After a year, Uptown reached out to me and strongly suggested I copyright my logo so it would be mine. I agreed and paid for the copyright...receiving a 'formal' certificated of registration. A year later when I went to my file to access my work, it was locked down. I reached out to Uptown and they told me my copyright had expired. My certificate incidently, has NO expiration date on it. Uptown wanted another $705-$1250 to unlock my designs. I told them that was conisderably more than my original cost. They told me it was not them, but the US goverment requiring this. I was told this was a requirement from the US Patent and Tradmark Office. I phoned the USPTO and they told me they had nothing to do with copyrights. They assured me my logo was not with their office and if at all, it would be with the US Library of Congress who handles copyrights. I searched the Library of congress for my copyright and it was not there. My certificate lists 'Global Registry Forum as the office of filing. A quick google search for GRF shows that such an organization does not exist, and there is no history of ever existing. Upon a hard/close review of my 'certificate', I find that the official seal has misspelled words in it! Clearly from someone who is English Language challenged.
All this to say, BEWARE --- these people are crooks. A little bit of work to lure you in, then SNAP, you're on the hook and they will suck you dry if you let them. Luckily for me, this was a personal / private endeavor, so I was able to just cut ties and take it as another crook stealing from me. Live and Learn.
DO NOT USE THIS COMPANY FULL OF HORRIBLE HUMAN FLESH.

Jay Anderson and George Pilot did a tremendous job with my logo

Terrible company. I reached out a few years later for them to unlock my account and they wanted to charge me another $125 to do this so that I could access the logo that I had already purchased. What a scam.

Jay Anderson and George Clapton were part of my assigned team. They were very responsive, helpful, and produced great results. I’m happy how they helped brand my new business

These guys are the BIggest " NEO CHEATERS " they destroyed my last $30,000 USD from june 2018 to june 2020 .2 years they dragged me through the MUD developing a running game APP & Website. promise after promise i was passed around the office like a fool. I made the mistake telling this GRUB Mr Clyde Shelton ( Game Developer ) that i suffer from Anxiety & Depression and he played on it the Mongrel, Excuse after excuse ! I would never trust anything written here by Customers i belive they set up by their own staff ! i have many mental health issues because of this ! I have been suicidel because these BAD EVIL PEOPLE ! I cannot believe they are still in business ! taking peoples money. KARMA CURSE on them .. they destroyed my life ! This is a False Address its shopping centre they are NOT THERE. 5042 Wilshire Blvd #43900
90036
Los Angeles
United States

ASK LOWDOWNLOGO FOR A SIGNED CONTRACT before doing any work! They won't provide any such document. Never ever! They are in a foreign country with a bank account in California...scam scam...read on
I am writing my second review about this company. I would like to notify everybody that a lot of positive reviews about UPTOWN on here are not real. They do this to pump the company up. They are in Pakistan but have a bank account in the US. I am still trying to get my money back through my bank. They lied about doing any work for me. If you read some of the good reviews they are probably some people with American sounding names in Pakistan or some of their other cronies. (Tom, Rebecca, Jason ect.)Caution and beware. This company will suck you in with the cheap logo and then will get you to purchase a website package. And then they will hold you hostage. Either not following through with the work with the bait and switch tactic and then ask for more money. Scam scam scam scam scam scam scam company

It's very good experience working with Jay Anderson and George Clapton

Starting a new business is stressful enough, but added to that is trying to decide on a logo that will represent your new business. was extremely helpful and patient with me. His team is now in the process of designing my website.

I am so impressed with their work for my website. They're truly a bunch of highly-professional trustworthy guys and no wonder, they are Pros.

The price was amazing as compared to other companies in the market and the quality is super.

Highly recommended. Thank you!

The company originally did a logo for me which turned out fine. After attempting to revamp my website, I figured I would contact them to see if they could do this task for me. In reading reviews on trust pilot and from the Better Business Bureau I find out that they have certain complaints. Initially when I contacted them they said it would be two to three or possibly four days to update my website. I gave them a $500 payment to complete the site. They NEVER did work on my project, partly from delays on my end. After reading reviews I decided to cancel our agreement. I would now like to state the most important point of this review. Up town logo refuses to sign ANY form of contract or even give you a receipt of the job that they will be doing (after payment). I was verbally told three times that I would receive some sort of contract stating what they were going to do. It was just one of the things that scared me away from having them do my project. The last time I talked to Tom, he stated it would be two to three weeks before the website could be completed. That's the main reason why I backed out. This just didn't add up. It was way beyond a fish smell with Uptown logo! I am writing this review to warn other people of possible issues that could arise from this business, and to warn others about the most important part of this company's business practices. I also don't believe they are in the US. They State they are in California. When you talk to him on the phone it sounds like a boiler room. I believe they are in India. Or some other country. They told me three times that they would sign a contract and give me something in writing. After reading the reviews of how they take your money and then ask for more money I decided to back out. I have filed a claim with my Bank of America. That could take up to 45 days. I did tell them I was going to write this review if I did not receive my refund and they never responded by email yet. I will eventually get my refund and I just wanted everybody to know my experience with this company.
Update: They finally respond from December 27. Wow! Still waiting on my refund.
Update: March1st 2021. So this scam company finally responded. They denied my claim and sent messages from an Aug. 2019 logo they did for me ($139). They also changed their name from (Design company) to their current name. From their Sept. 30 2020 login id to my site it is apparent, They are in PAKISTAN and opened a bank account in California. This claim is ongoing!
Update:March. So this company submitted documents to my bank stating this was a for a logo they created. LIAR LIAR!!! They did a small for $139 logo 1.5 years ago. Very deceitful. I faxed 60 plus documents from my bank to show the p-trail. I want my money back!!!

Uptown logo design provides professional websites that are met with good responses. UpTown team responds quickly, is creative and professional. Projects always move on schedule.

UpTown redesigned our website that improved functionality, workflow, and overall user satisfaction. Excellent communicators, their team is accessible and responsive to client needs. Their honest and thorough approach sets them apart from other vendors.

Working through several iterations to meet the needs of the internal staff, the team delivered hundreds of possible names, logos, and branding asset options. They consistently showed patience and attention to detail, which made them stand out from outside competitors.

We’re as happy as we can be with UpTown work. Internal feedback has been overwhelmingly positive, and the company is confident the public response will be as well. UpTown team is creative and professional. Their communication style is a highlight. Expect a skilled team that brings ideas to life.

The improved website enabled overall company endeavors and simplified an overly complex registration process. As a team, Uptownlogodesign has been motivated to complete the project and produce high-quality work. Their dedication to the work makes them a beneficial partner.

Thay takes time to identify unique needs instead of presenting general solutions. They respond quickly and keep the project moving on schedule. Unlike other firms, they actively collaborate and even challenge ideas if it means creating a better end product.

This company is the worst. I do not recommend using them at all. It is has been over a year and they have not completed a simple application for me. Instead they have asked for more money and have not delivered ANYTHING. They say they are going to transfer my call to the financial department but instead they hang up on me and do not return any phone calls. They offer a 100% money back guarantee yet do nothing to ensure that. I started working with them in June 2019 and as of Sept 2020 have not been given anything. THIS COMPANY IS A FRAUD!!!!!! I am now seeking legal counsel and hope this company stops stealing money from people.

Extremely professional. Very patient. Brainstormed a few ideas initially. Once we had the concept Ethan Stevenson continued to make small changes until I was completely satisfied. Really happy with the result and would highly recommend.