Absolutely delighted with our new Patio Doors What a brilliant company totally transparent with a fantastic choice and the price was amazing
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
From small beginnings The UPVC Company is now one of Scotland’s largest window & door installers. Over 20 years ago Jim McGill recognised that companies were charging highly inflated prices for UPVC windows and doors. With a loan from the Prince’s Trust he started to manufacture windows & doors from a small unit in Uddingston and offered Customers a top quality product at realistic prices. The business went from strength to strength and within 5 years moved to bigger premises to meet demand for their products. The UPVC Company now employs over 70 people and all doors & windows are made using some of the latest technology and production techniques in their bespoke factory in Wishaw. The materials used in manufacture are to British Standards or higher and all products are made to the latest safety and security standards and are fully guaranteed for TEN Years. All windows have gas filled energy efficient low E glass & warm-edge spacer to further reduce heat loss saving not only money but also reducing energy usage in the home. As well as windows, over 500 door styles are available and we also have a full range of French, Patio & Bi-fold Doors to give you easy access to your garden so you can take maximum advantage of the spring and summer weather. We cover the Central belt of Scotland and have supplied over 200,000 customers with new windows and/or doors. The company's sales and installation teams are highly trained in identifying the best product for each customers’ needs and making sure that the whole process runs smoothly from start to finish. “We never compromise on quality and part of the service is that customers are not asked to part with a penny until they are completely satisfied. Our after-sales service is also second to none and I offer my personal guarantee that customer satisfaction is given the number one priority in this company.” Says Jim McGill the MD. “I believe in offering top quality at a realistic, fixed price,”
Units 1&2 Etna Industrial Estate, Craigneuk, Wishaw, ML2 7XQ, Glasgow, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The UPVC company did a fantastic job. I am so pleased. I had tried a few companies for quotes for PVC windows and was horrified at the sales pitch, coming to my house and high sales pitch for three hours, so when the UPVC sales rep came to see me it was straight to business and give a quote and leave. I went to their factory and looked at all the different styles, and could see for myself what I could have. There was no hard sell in there either.
My Brother highly recommended them so I knew he was happy and I had seen the good job they did of his house.
I ordered and did not pay any deposit which was amazing. The day of the fitting two windows were getting done at the same time, it as very fast and only took one day for 6 windows. I was impressed with the speed of the workmen and the quality of the workmenship. They obviously have years of experience. It's been a few weeks now and I am so happy with the windows, the bottom of the window sill meets with the concrete sill and is sealed so there is no ledge for spiders to hide under and debris to get blown in by the wind. This is a huge deal for me and a delight to see my windows finished in this way. This is something that I did not even think about as I have not see it anywhere else.
I would not hesitate to recommend this company and will use them again myself. I don't know any other company that would make you made to measure goods and not expect a payment up front.
Well done guys, you are great!
Fantastic experience from start to finish excellent quality of product matching the high quality installation and finish can’t thank Jim , Stephen and the team enough
Delighted Pat and Bernadette
First class service start to finish. Friendly salesman. Queries/questions answered immediately by phone & instant chat. Absolutely thrilled with my new door. Looks amazing. Would highly recommend and definitely use again.
Had french doors installed to replace existing window. Extremely happy with the service and the workmanship involved. All work was completed within a few hours with no mess left behind. Highly recommend UPVC windows and doors and will definitely use again in the future.
They fitted my new door which was great. When I needed new windows I got them out again. They were very competitive and no deposit and nothing to pay until the work was finished and I was happy.
The fitters were excellent and tied up after themselves
Would not hesitate in recommending them and will definitely use them again!
This is the second time I have used this company and would not hesitate to use it again, great choice of quality doors and instalment brilliant finish. I went on holiday and everything was ready when I got back.
Very friendly staff nothing is any bother.
Thank you
Delighted with my new front door. Especially like the glass panels. The fitter did an excellent job. And the showroom staff were very helpful.
Absolutely first class 100% from start to finish Peter was top man.would definitely use again

Reply from UPVC Company
This is the second time I have used UPVC company , last year I got a new front door and because of the service I got then , I decided to go ahead and get my back door replaced this year . The team are great , from Sales to Installer , very efficient, no mess . Thanks

Reply from UPVC Company
Great experience and a great door to go with it!

Reply from UPVC Company
I have used this company twice and have found them professional , reliable and good value for money , I would definitely recommend them

Reply from UPVC Company
This is the 3rd time I’ve used UPVC company they’re brilliant easy to deal with prices are amazing. Fitters are great really clean and tidy workers. Highly recommend

Reply from UPVC Company
Ordered a new Back door and window, from contacting the UPVC company to the installation, the company has been nothing but professional. Highly recommeded.

Reply from UPVC Company
Product fine
The fitting of the doors where so badly fitted that the inside of the house was flooded every time it rained,i sent pictures of the problem to the company but still it wasn't resolved , contacted this company on a regular basis, back and forward with the complaint with no joy so therefore I had to pay out more money to someone else to fix the problem so therefore I would NOT go near this company and would NOT recommend to my worst enemy.
Had new back door and french windows installed. I have used this company a few times before and do not have a problem with their workmanship. Workmen really pleasant and explained what was going on and really helpful. No hesitation in giving them 100%. My home is a lot more warmer, no draughts etc.

Reply from UPVC Company
After waiting 3 weeks my order was cancelled due to they priced it wrong

Reply from UPVC Company
I've just had the UPVC Company to replace all my windows and doors Excellent experience from start finish. Salesman Iain no pressure and gave me different options to chose from, fully explained the system and gave me a great price.
Jim, Steve, and colin arrived as arranged. it was clear from the start that there is a wealth of experience and professionalism. Smooth seamless instal no mess and super quality. Great guys so many thanks to Jim and his team excellent job the house looks great.

Reply from UPVC Company
Morning Enquiries Iain, Peter, Jim,
There is a bit of a Problem regarding the Windows In the Front Door 5 Windows There is cold air coming from them and the same at the Back Door
Would if be possible if someone can have a look to what is causing the problem Please
I look forward to your reply
Kind Regards
Mr Fair
Where do I start. Is it the water coming in the front window?. Is it the water coming in the front door? Is it the cheap plastic handles that are loose and wobbly? Is it the bedroom window which was all right until the glass unit seal failed and they replaced it with a new one and since then we have had horrendous problems with condensation running down the window. Not the two next to it in the same frame, only this one and only since they replaced the glass unit. Their response to this is to ignore and go totally silent. I have followed their complaint policy and have heard....nothing....zero....zilch. The old windows which were replaced were better quality than what the UPVC Company have installed. If only Trustpilot allowed photos and videos to be posted along with reviews, I would be able to show all the evidence I have accumulated. A good company will deal with issues and problems that arise and that is why this company are the worst of the worst. There was once a company which said "you only fit double glazing once, so fit the best". This clearly does NOT apply to the UPVC Company
Find Someone Else who offers Customer Service, windows were promised to be delivered in December 2025, still not arrived following many false promises. They don't call back when they say so am totally disheartened.
AVOID
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.