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2.2

Poor

TrustScore 2 out of 5

8 reviews

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2.2

All reviews

(8)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

I used this loan CP for my home loan…

I used this loan CP for my home loan process and it turned out to be one of the most frustrating experiences I've had. What should have been a straightforward process took over 45 days, and I got final confirmation only on the last day before my builder's deadline, which put me under a lot of unnecessary pressure.

Throughout the process, I had to coordinate directly with the bank branch manager and the builder myself, even though this was supposed to be the CP's job. Responsible team members were often unreachable or didn't respond to calls when it mattered most.

Documentation handling was another problem. Instead of giving a clear list of required documents upfront, they kept asking for different documents on different days, which made it obvious they weren't fully aware of the bank's actual requirements. I only managed because I could arrange things quickly on my end. If you're not someone who can actively chase and manage things yourself, this is not the CP to go with.

Overall, a stressful and poorly managed experience. Not recommended.

August 7, 2026
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Rated 1 out of 5 stars

Very unprofessional experience with…

Very unprofessional experience with Urban Money, especially with their agent Sharoon Shamas Javaid. He does not keep his word and delays everything until the last minute. I transferred money for the property evaluation immediately when asked, but he failed to follow up properly, and the process kept being postponed day after day. Excuses like “stuck in traffic” were given, and I was informed of issues only hours after they happened.

On top of that, he isn’t sharing any documents he claims to have submitted to ADIB on my behalf — even though I haven’t signed anything. This is highly untrustworthy behavior and shows a lack of professionalism. Urban Money, represented by this agent, feels like a company that just talks “words in the air” without real actions.

Extremely disappointed and would not recommend.

September 10, 2025
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Rated 5 out of 5 stars

Best loan

Best loan. applications urban money for emergency use. Everybody use this applications.. 100% trusted NBFC.... Good behaviour all customer staff services... N quick response... Any enquiry for customer... Thank you Urban money loan app... 🙏🙏👍

May 7, 2023
Unprompted review

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