Usafreedomwears Reviews 

49
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the gorgeous designs, comfortable and soft materials, as well as the remarkably smooth ordering process. Many people feel genuinely proud wearing their new apparel, often noting that the packages arrive right on schedule. Some reviewers were not happy with the sizing, mentioning that the items usually run much smaller than expected. Customers also experienced frustrating delivery delays, and a few noted problems with items arriving at entirely incorrect locations. Additionally, a small group of buyers pointed out unexpected manufacturing origins or quality concerns regarding the fabric used.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, while many reviewers praise the beautiful... See more

Delivery service

Consumers find delivery service to be ambiguous, as while some reviewers reported packages arriving quickly... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many consumers expressing appreciation for soft... See more

Order

People report ambiguous experiences with order, as some reviewers express great satisfaction, noting that... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The clothing was missized and in trying to exchange or refund you cant. I paid for a larger size because I know they run small but I had no idea it would be this small. Waste of money and for a $40 pu... See more

Company replied

Rated 3 out of 5 stars

My husband wears a L or XL in all his shirts. I ordered XL and he can barely get it on. Order way over your usual size. Quite disappointed after waiting so long for delivery, and a rather steep price.... See more

Rated 3 out of 5 stars

I was very excited about the shirt and could not wait for it to arrive. When it did I loved but the size was not what I would have ordered. I wear aXL and was sent a L. I was very upset but was too... See more

Company replied

Rated 3 out of 5 stars

The shirt itself is beautiful. But I couldn't find out where it was coming from because I wanted it for 9/11. Turns out it came from Italy? Not what I was expecting

Company replied


Company details


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3.7

Average

TrustScore 3.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 48 hours

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3.7

All reviews

(49)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I love the shirt

I love the shirt! I wish I would’ve ordered a size up, it fits, but it is a little snug for my liking. The quality is great, but I wish there was more cotton to the material. The design is perfect! My order arrived on 9/24 just in time for Dolly’s 925 day! It took a little longer to arrive than I thought it would but I’m very happy with my purchase!

September 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Love the feel

Love the feel, the comfort and the way they fit......I will definitely be buying more....and maybe even for some Christmas gifts

September 12, 2026
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Rated 4 out of 5 stars

The shirt is beautiful

The shirt is beautiful. The size is a bit tight on ne for a large. I am disappointed that it was shipped from Italy and not the USA.

September 13, 2026
Rated 1 out of 5 stars

No merchandise

No merchandise, as-of-yet. Out of USA. Some type of SCAM. Don’t order from here. I think some of the review’s-are Fake.Never received anything, but lie’s. Scammer’s Absolutely EVERYWHERE.

August 28, 2026
Unprompted review
Usafreedomwears logo

Reply from Usafreedomwears

Dear Dianna Elmore,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@usafreedomwears.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

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Rated 1 out of 5 stars

A word was misspelled on the shirt😡

A word was misspelled on the shirt😡
The word HONOR was spelled “Nonor”. It ruined the whole shirt

September 11, 2026
Usafreedomwears logo

Reply from Usafreedomwears

Dear Lyn Best,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@usafreedomwears.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Rated 1 out of 5 stars

My packages got delivered to a…

My packages got delivered to a completely different address in a completely different state than what I had put on my order. I still haven't gotten my things and I spent almost $200!

September 14, 2026
Unprompted review
Usafreedomwears logo

Reply from Usafreedomwears

Dear Lisa Manis,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@usafreedomwears.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

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Rated 1 out of 5 stars

The size was off

The size was off. I ordered a very large size but it was too small. I couldn’t wear it. I would like to return.

September 10, 2026
Usafreedomwears logo

Reply from Usafreedomwears

Dear Bernadette,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@usafreedomwears.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Rated 3 out of 5 stars

The shirt itself is beautiful

The shirt itself is beautiful.
But I couldn't find out where it was coming from because I wanted it for 9/11.
Turns out it came from Italy?
Not what I was expecting

September 17, 2026
Unprompted review
Usafreedomwears logo

Reply from Usafreedomwears

Dear Brenda S,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@usafreedomwears.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Rated 5 out of 5 stars

I’m so pleasantly pleased with not only…

I’m so pleasantly pleased with not only the quality of this shirt but the gorgeous design of it. This shirt honors Dolly so beautifully well. 100/100 would recommend purchasing. Impeccable job! Now I’m really eager for the cooler weather so I can wear this shirt very proudly. Well done!!

September 15, 2026
Unprompted review
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Rated 3 out of 5 stars

I contacted you via email several times…

I contacted you via email several times and received a form letter response that didn’t answer my issue. Tracking information lacking sufficient information

September 7, 2026
Unprompted review
Usafreedomwears logo

Reply from Usafreedomwears

Dear Judi Atkins,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@usafreedomwears.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

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