Because I initially did not receive my order, I posted a negative review. This was followed by an immediate response from Uscenes which resolved the issue. Despite it taking 8 days to recieve my ord... See more
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The video was well worth the price. Unfortuately, I was unable to use it. I wasn't aware that some TV's i.e. "Rocu" (TCL). would not accept it. I was doing this for a private group, and the televisio... See more
I needed 1 screen image for my wife having friends over for a spa evening. Nice image just thought $19 was expensive for 1 image. Not really a problem as i did not have to purchase it. I get that.
Company replied
Absolutely phenomenal product. Looks amazing. I use it on all my TVs and monitors. It turns idle time into something amazing and relaxing to see. Top notch and I am so glad I found you.
Company details
Written by the company
Uscenes is a media licensing company that films it's own ambient films. Since 2013 its has provided content to huge global brands like CBS and Emirates, plus over 5,000 other organizations. The content is relaxing and the standout category is aquariums. Content filmed by Uscenes is static, this allows for seamless looping for long period of time. The camera stays still in a fixed angle. The high-resolution videos are available as 4K MP4 files for TV screens and 1080p HD for older Television screens. Public licensing is now included with both resolutions. Purchases are made online and offer instant access to the video downloads. Plus instant permission to use with our public display license. The inspiration was the 1989 movie Back to the Future II where we admired the nature window concept, better known these days as TV screensavers or digital windows.
Contact info
Unit 170596, Courier Point, 13 Freeland Park, Wareham Road, BH16 6FH, Poole, United Kingdom
- +447780850230
- info@uscenes.com
- www.uscenes.com
4.1
Great
25 reviews
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End good, all good.
Because I initially did not receive my order, I posted a negative review.
This was followed by an immediate response from Uscenes which resolved the issue.
Despite it taking 8 days to recieve my order, I'm still giving a positive review. The screen saver works and looks good.
February 1, 2026
Reply from Uscenes
Hi Jan,
Thank you for updating your review — I appreciate you coming back to do that.
Just to clarify for anyone reading: the delay was caused by a temporary website issue affecting one specific product type, not our normal delivery process. As soon as we became aware of it, the issue was resolved and the order completed immediately.
We’re in the process of moving away from the old setup so this can’t happen again. I’m glad the screensaver works well and that everything ended positively.
Thanks again for your patience and for updating your feedback.
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Great product and experience
Quick and easy to use the website. Product was easy to download and use immediately.
January 21, 2026
Reply from Uscenes
Thank you very much for the review. We are going to move the site and improve things over the next couple of weeks. Will be far better in future. All the best
Great product
They have a good selection. The quality is excellent. The aquarium is worth the cost.
January 8, 2026
Reply from Uscenes
Thank you very much, sorry for the late reply starting fresh with such a big site single handed is quite an undertaking. All should be in place early March
Reply from Uscenes
Thanks for taking the time to review us Tim, we appreciate your custom.
The video was worth the price
The video was well worth the price. Unfortuately, I was unable to use it. I wasn't aware that some TV's i.e.
"Rocu" (TCL). would not accept it. I was doing this for a private group, and the television was already provided. There was a wireless "SuperBox" connected, and although the video "icon" showed in the SuperBox queue. it would not allow it to play. Usually, I always pre-check my set-ups before hand, but on this occasion, I allowed someone else to "assure" the set-up. At least, I know to do a pre-check before setting up this type of presentation.
December 24, 2025
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all of the above
December 13, 2025
aquarium video
I had a minor problem but it was taken care of quickly and professionally.
I am happy with the aquarium video that I purchased.
November 28, 2025
Reply from Uscenes
Hi Steve, thank you for the review. Delighted we made you happy. Have a merry Christmas and happy new year. Hopefully see you on the new version of the website in a month or two.
Reply from Uscenes
Hi Rob, thank you so much for your positive review. We are always happy to hear a customer is satisfied with the screensavers. We will be starting fresh with a simpler website early 2026. Hopefully see you again. Happy Holidays.
Was advertised as being able to put on…
Was advertised as being able to put on my TV using a USB Does not work
October 31, 2025
Reply from Uscenes
We are genuinely sorry to hear you've encountered an issue, as our 4K MP4 video files are industry-standard and thoroughly tested for seamless looping. As a digital file, the product itself cannot be defective.
In almost every case where a customer has trouble, it's due to a specific TV setting or the way the way a TV reads videos on a USB drive.
We want to get this resolved for you immediately. Please contact our dedicated support team directly at info@uscenes.com and include the brand and model of the TV you are using. We will respond within 24 hours with step-by-step guidance to ensure your video is working perfectly.
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Have not received my order
October 26, 2025
Reply from Uscenes
We sincerely apologize for the initial confusion regarding your purchase. Uscenes offers digital 4K video downloads only, as stated on our product pages. We see you reached out, and we have resent the download instructions/login details to your email. We aim for 100% satisfaction, and we'll gladly issue a full refund if you were specifically expecting a DVD, as we want you to be happy with your experience.
Very good service.
October 2, 2025
Was easy to install
August 24, 2025
Could be of higher resolution
August 21, 2025
Reply from Uscenes
Thank you for the feedback on resolution. We appreciate you taking the time to review us.
We currently provide our videos in 4K Ultra HD resolution, which is the highest practical standard supported by 99% of today's smart TVs (including all modern Samsung, LG, and Sony models).
While we continually test new technology, files above 4K often exceed the playback capabilities of all but the most expensive professional displays. We prioritize a smooth, seamless viewing experience over files that might cause technical issues for our customers.
We are committed to delivering the best quality ambient scenes available. We encourage any customer who experiences a quality issue with their 4K file to contact us directly at info@uscenes.com so we can ensure their display settings are optimized.
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I needed 1 screen image for my wife…
I needed 1 screen image for my wife having friends over for a spa evening. Nice image just thought $19 was expensive for 1 image. Not really a problem as i did not have to purchase it. I get that.
June 24, 2025
Reply from Uscenes
Hi George. Thanks for the review. Glad you like it. I hope you aren't just seeing a photo? If so please get in touch and we will help fix it. The "image" is a video of our old aquarium. We don't sell that many hence the $19, which we know seems a lot when DVDs were usually cheaper.
Please bear in mind that this aquarium cost Mike around $14k to make and $6k to maintain. I looked after it once while he was away and it had loads of stuff under and big barrels in the wall behind.
He probably still hasn't made his money back, but that's OK as it was for him and his kids. The point is that we are just a small company, with not many sales, but we filmed some great aquariums and visited other locations especially to film. I recall pouring with sweat at some of the sunny places with a towel on my head and an umbrella to protect from the sun.
Most Uscenes 4K videos are even more at $23. It isn't just the aquarium. We also had a lot invested in cameras. We sell the Windows screensavers cheap for $5 and make almost nothing. We have done sales too, nothing. I wanted to upgrade cameras for HDR and then 8K, but we just don't sell enough.
But every Christmas we use the same fireplace video. Hopefully you will find you get repeat use from your virtual aquarium. In the long run you might then see the value from a different perspective.
If there is any issue just let us know. I always try and make customers happy and almost always fix any problems. You have a valid point and if it's not already on the product page, I will link to our longer version of this video now.
Great Customer Service
Great customer service (Mathew) with a quick response and answer to my question. I would highly recommend Uscenes.
May 16, 2025
Reply from Uscenes
Thank you very much for taking the time to leave a review. I am glad I was able to get back to you quickly. Hopefully you are enjoying your Uscenes TV screen saver. You picked our favorite aquarium. All the best.
Fireplace Video For Our Office!
The purchase process was simple--from choosing a video and paying for it, then downloading it to a computer. We then installed it on a flashdrive for a new TV we had installed in our office fireplace. Easy-peasey!
March 19, 2025
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Awesome!
Great way to add something interesting to my computer monitor. I am a big fan of the fish tanks.
March 26, 2025
Absolutely phenomenal product
Absolutely phenomenal product. Looks amazing. I use it on all my TVs and monitors. It turns idle time into something amazing and relaxing to see. Top notch and I am so glad I found you.
March 17, 2025
Great scenes but…
Great scenes but they were MP4 when I needed MPG to orihject on mty TV. As such, they were not full screen.
March 5, 2025
Reply from Uscenes
Thanks for the review Ken. It does say MP4 when buying the videos and this is the superior format for quality.* You could try a media player box in between the projector and TV, which may play the files better, or if using a device already, download VLC Media Player, which is a free, feature rich media player we have used for at least 15 years.
* Regarding quality, MP4 is by far the more popular option, hence us using what is best for the many, not the few. I found this quote which you may find useful:
"Is MPG better than MP4?
For quality, the MP4 format can achieve better video quality than MPG while being at the same bitrate. Since MP4 supports more video codecs, including the advanced ones like H. 265, MP4 undeniably wins the discussion in terms of quality." EaseUS
We need to keep downloads at a reasonable file size (some start at 80GB or so), so using H.265 with MP4 is the best option for 4K videos for compatibility. If you send us an email we are always happy to assist with anything like this. We don't recommend converting the videos as that degrades the quality.
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