Contacted support re confusion on my account. The response was fast and helpful. I was able to sort the problem with little fuss. If you need help, contact support, who are professional and friendl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Giganews used to be better, and is still slightly faster (when it has the articles) but for the last 5 years at least, UNS has been my #1 provider overall. Speed is meaningless without article availab... See more
Company replied
Have been using UsenetServer for 6+ years now, never had an issue that I can think off. During that time ISP got three major speed upgrades and UsenetServer always delivered maximum speed. Retention... See more
Company replied
Your prices shot up without notification; you block some groups but don't readily tell us which and for what reason; searching doesn't seem to work. Takes forever to download headers (like, I've bee... See more
Company replied
Company details
Written by the company
Established in 1998, UsenetServer offers reliable, unlimited, and secure access to over 110,000 Usenet discussion groups.
Contact info
United States
- www.usenetserver.com
4.5
Excellent
292 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and professional!
September 21, 2026
Unprompted review
Reply from Usenetserver
Thank you for taking time to write a review; we really appreciate it!
Advertisement
Contacted support re confusion on my…
Contacted support re confusion on my account.
The response was fast and helpful. I was able to sort the problem with little fuss.
If you need help, contact support, who are professional and friendly.
Thank-you so much
September 4, 2026
Unprompted review
Reply from Usenetserver
We're happy to have you as a customer. Thank you!
Invalid NZB ID (501)
Quick and courteous response regarding the above error I was receiving.
Took a few days but I was kept updated all the time and it was sorted out.
August 10, 2026
Unprompted review
Reply from Usenetserver
We're glad the issue has been resolved. Thank you for the review!
These guys worked really hard and were…
These guys worked really hard and were persistant about solving my problem. Nothing bad to say about my experiance
April 1, 2026
Unprompted review
Reply from Usenetserver
Hi Denis, thanks for leaving a Trustpilot review — we’re glad you had a positive experience!
No contact
Suddenly they charge more. Want to change plan, but can't on their website, have to write them for that. Capcha/ticket system not working, so can't write them anything, it is 2026 and there is no valid ways of contacting a web based company?
March 15, 2026
Unprompted review
Reply from Usenetserver
Hi Jes,
We’d really like to help resolve this for you. If you’re trying to change your plan or have questions about a recent charge, our support team is happy to assist.
If you’re experiencing issues with the captcha or ticket form on our website, please reply to the contact request we’ve sent you so we can continue the conversation directly and help you get this sorted as quickly as possible.
We appreciate you bringing this to our attention and look forward to assisting you.
UsenetServer Team
Advertisement
Reply from Usenetserver
We're happy to hear that and appreciate the support!
increased price without notification
increased price without notification. system locked me out and submitting a ticket system does not work. Used to be good but now avoid like the plague.
September 7, 2025
Unprompted review
Reneged on Lifetime deal
Had a Black Friday 2019 deal with a lifetime 85% discount, which meant I was paying $36 a year; now they have reneged on my "lifetime deal" and nearly doubled the price to $59, all without any notice.
Worst still, if I had have been told they could no longer offer this Lifetime deal, I could have signed up to a deal with them, just two weeks before my subscription was due to end at the a new price of $36 for the year. Not impressed
April 14, 2025
Unprompted review
Advertisement
Reply from Usenetserver
Thanks for your feedback! We are glad to hear that you are happy with the service.
Reply from Usenetserver
Thank you for taking the time to leave a review. We appreciate the support!
Reply from Usenetserver
Thank you for taking the time to leave a review. We appreciate the support!
SUPER SERVICE AT DECENT PRICE
been with you guys forever and the price and retention is best around ... there are sites that have longer retention but at what cost .... you guys MORE than meet my needs and expectations !!!!!
December 11, 2024
Reply from Usenetserver
Thank you for taking the time to leave a review. We appreciate the support!
Advertisement
usenet, usefull, easy to use
I've been using the service for a few years, in moderation and not for uploading, nothing to complain about: reliable and inexpensive.
October 5, 2024
Reply from Usenetserver
We appreciate your positive review!
I almost always get everything that I…
I almost always get everything that I want, easy peasy.
September 26, 2024
Reply from Usenetserver
Thank you for the positive review.
Reply from Usenetserver
Thank you for taking the time to review our service!
Excellent Service
I have been using usenetserver for many years and it has never failed me. I recommend the service highly.
September 10, 2024
Reply from Usenetserver
Thank you for taking the time to review our service!
Advertisement
for me the best there is.
i have never problems whit Usenetserver,i am a client for many years
September 9, 2024
Reply from Usenetserver
Thank you for taking the time to review our service!
Reply from Usenetserver
Thank you for taking the time to review our service!
Excellent bang for your buck!
September 9, 2024
Reply from Usenetserver
Thank you for taking the time to review our service!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.