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Stable Reviews 

47
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I paid $30 a month for a virtual address with Stable. I only learned that a $10 pay-as-you-go option exists when I went to cancel. It was never clearly shown to me before. To me, hiding a cheaper pl... See more

Company replied

Rated 5 out of 5 stars

We started our company without any funding and needed a number of things that would help us set up ourselves as an entity! An office address , a registrar , a facility that could receive any m... See more

Rated 5 out of 5 stars

The assigned agent for us is great with communication any time I have a question, no matter how small or big it is. The mail system is easy to navigate. We receive checks in our mail and depositing is... See more

Rated 5 out of 5 stars

The address stable provides can be used virtually everywhere. Whenever I request a scan of my mails, i get the pdf versions sent to my email in less than two hours. That’s super fast and efficient.

Company details

  1. Business Administration Service
  2. also in
  3. Business to Business Service
  4. Software Company
  5. Virtual Office Rental

Written by the company

Stable is an AI-powered virtual mailbox that helps companies move forward faster by eliminating physical mail management. Trusted by over 15,000 businesses, Stable provides instant digital access to the mail and uses AI to automate mail-driven workflows, reducing manual work, preventing costly mistakes, and removing operational bottlenecks. With an intuitive, reliable, and highly supported platform, Stable delivers relief by turning physical mail into a streamlined, automated part of modern business operations.


Contact info

4.1

Great

TrustScore 4 out of 5

47 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(47)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quick

Quick, easy to navigate.

November 6, 2026
Stable logo

Reply from Stable

Thanks for the review Gerry! Curious if there was anything missing that we can improve to make it a 5 star experience?

Rated 1 out of 5 stars

Cheaper plan only shown when you cancel, and no reply from support

I paid $30 a month for a virtual address with Stable. I only learned that a $10 pay-as-you-go option exists when I went to cancel. It was never clearly shown to me before. To me, hiding a cheaper plan until a customer leaves feels like a way to overcharge them.

I asked support to put my account back on the pay-as-you-go plan so I could keep my address. I emailed priority support on October 27 and still have no answer a week later.

October 27, 2026
Unprompted review
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Reply from Stable

Hi Marco, sorry to hear about your negative experience. The $10 pay-as-you-go option is part of an experiment that we are running and is not something that's publicly available currently.

We are looking through our systems and can't find any information about an account under the name that you listed here. If you can share more information about your account with us via message or by emailing priority@usestable.com we will get everything sorted out promptly.

Rated 5 out of 5 stars

Excellent Virtual Mailbox Service for Businesses

I've had an excellent experience with Stable. It's a well-designed and reliable solution for businesses that need a professional address and the flexibility to manage physical mail remotely.

What I particularly appreciate is the convenience of having business mail accessible through a single digital platform. The ability to view, scan, and manage correspondence online saves valuable time and eliminates much of the hassle associated with traditional mail handling.

The platform is intuitive, the overall experience is straightforward, and the service offers real value for startups and businesses operating remotely. Stable has clearly put thought into solving a practical business problem.

I also appreciate the focus on customer service, efficiency, and making business administration easier. Overall, a very positive experience and a service I would confidently recommend to other entrepreneurs and business owners.

August 24, 2026
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Reply from Stable

Thanks so much for the thorough review Ruchi!

Rated 5 out of 5 stars

Very satisfied

Great service

September 21, 2026
Unprompted review
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Reply from Stable

Hi Edison,

Co-founder of Stable here — glad to hear you've been pleased with our services. If you ever run into any issues, don't hesitate to reach out!

Best,
Collin

Rated 2 out of 5 stars

Cancellation by phone browser impossible for me

I found the cancellation process to be excessive. I tried to cancel on my phone but the cancel buttons stay hidden off the page even after adjusting screen size and aspect ratio. The buttons swap back and forth so you can't just press the button on the right or left to cancel, you have to read the text, but the text is kept off screen.

September 10, 2026
Unprompted review
Stable logo

Reply from Stable

Hi Leonard,

Co-founder of Stable here — this is great feedback, and I'm sorry this was frustrating. We've updated our cancelation flow to make it more straight forward and the engineer owning this will be reaching out to you shortly to get your thoughts. Please let us know if you have any other feedback!

Best,
Collin

Rated 5 out of 5 stars

Excellent secure, reliable service and awesome attention

The service is reliable, professional, and, most importantly, their team is always attentive and willing to help whenever needed.

I truly appreciate the great service and personal attention they consistently provide. It gives me great peace of mind knowing that everything is handled properly.

Thank you for the outstanding service and continued support!

August 25, 2026
Rated 5 out of 5 stars

Intuitive, valuable product

Smooth, intuitive UI, easy onboarding process, and great customer experience. Minimized friction for receiving physical mail as a new company.

August 19, 2026
Rated 1 out of 5 stars

I loved it at first but they keep…

I loved it at first but they keep increasing prices. The customer service was amazing but now it's been replaced by AI so you can't talk to a person and get issues resolved anymore. Very disappointing.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Super Efficient Service

The address stable provides can be used virtually everywhere. Whenever I request a scan of my mails, i get the pdf versions sent to my email in less than two hours. That’s super fast and efficient.

June 18, 2026
Rated 1 out of 5 stars

I had a very disappointing experience with UseStable.

Our company has different business lines, and we used different company entities to register separate UseStable accounts. Some of these business projects were paused shortly after launch, so we did not continue renewing those accounts. However, in most cases, the first month was already charged at around $59.

For our main business, we were actively using their address service. Then, one day, we were suddenly told that our account would be closed and that we could no longer continue using their service. We tried to communicate with them and explain our situation, but most of the replies we received felt like fixed template responses, without meaningful review or real support.

During the time we used their service, I noticed several serious problems.

First, my passport document was once mailed to their address, but it was destroyed before the 30-day period had passed. Because of this issue, they gave us three months of free service as compensation.

Second, the pricing is not cheap. The plan we used was around $59 per month, but it only included scanning for about 30 mail items. For this price level, I expected much better service quality.

Third, the scan quality was very poor. Many scanned images were unclear and difficult to read. I have used other virtual mailbox providers, including some providers available through Anytime Mailbox, and their scan quality was much clearer.

Another issue that concerned us was the billing description. Every time we paid the subscription fee, the payment appeared as a donation to a nonprofit organization rather than a normal commercial service payment. Our finance team asked for an explanation, but this issue was not clearly addressed.

Overall, when problems happened, we tried to communicate with UseStable many times, but we mostly received fixed or template-style responses. This made us feel that our concerns were not being seriously handled.

Because of this experience, I believe more entrepreneurs, especially non-U.S. founders and small businesses, should be aware of the potential risks before relying on UseStable for important business mail or compliance-related documents.

I am also questioning the card payments because, in my view, these payments were for a commercial mailbox service, not nonprofit donations. I am preparing further complaints and dispute actions, including inquiries with Stripe/card networks and possible arbitration with AAA regarding UseStable

This has been a long and frustrating process, but I hope sharing my experience helps other business owners make a more careful decision before using this service.

June 3, 2026
Unprompted review
Stable logo

Reply from Stable

Thank you for taking the time to share this. We take every piece of feedback seriously, and we're sorry your experience didn't meet the standard we hold ourselves to.

Out of respect for our customers' privacy, we don't discuss the specifics of individual accounts in a public forum — including the circumstances around account status or closures. What we can say is that decisions of this kind are never made lightly, and are made only after careful review and in line with our terms of service.

On the points we can speak to generally: our pricing and plan inclusions are listed transparently on our site, and subscription charges appear as "STABLE" on cardholder statements. If anything on a statement looks unclear, our support team is always glad to walk a customer through exactly what they're seeing. Mail handling and scan quality are areas we hold ourselves to a high standard on, and we appreciate specific feedback that helps us improve.

Rated 5 out of 5 stars

Stable - A springboard for startups

Stable was a great platform to have. Our founding team was unsure on the legalities including my mentor & CEO ( hope they don’t mind saying it ) when they set up shop , and it was our lawyers that recommended Stable to us.

Stable met us where we were in terms of pricing in year one when we were bootstrapping without revenue and made it so seamless and also helped us with a: Registrar in Delaware ( something we needed to have Delaware incorporation ) , an Office space in Dover, DE and most importantly having a very seamless concierge experience for all mail correspondences in the last 2 years. They even deposit checks if requested making my life as admin so much administrative.

Their suite of experience spans more solutions but even as a start up , we have been very fortunate to have them around. They actually are solving real problems and deserve this review and love!

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Customer service is absolutely terrible!

Very expensive, and the interface is unusable in some cases. The customer service is rubbish!

April 15, 2026
Unprompted review
Stable logo

Reply from Stable

Hello,

This is Collin — I’m a co-founder of Stable. I wanted to apologize for the experience you're having and let you know I'm here to help.

We took a look at your account and it seems like there may have been a billing issue that impacted your access. That should now be resolved, but if you’re still running into any issues please let me know (email below). I’m also reviewing this with our product team to make sure the billing and access experience is clear and prevents situations like this going forward.

Additionally, I want to apologize for your experience with our support team. What you described isn’t the level of responsiveness we aim for (typically same day responses). I’m digging into what may have gone wrong here and will make sure we address it moving forward.

Let me know if you have any other questions, or if I can help with anything else: my email is collin@useStable.com

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