Valentina Calzature Reviews 32

TrustScore 4.5 out of 5

4.7

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Company details

  1. Shoe Store
  2. Bag Shop
  3. Belt Shop

Written by the company

Valentina Calzature Firenze: Autentica Qualità Italiana, Servizio a 5 Stelle Valentina Calzature Firenze non è solo un negozio, ma una vera e propria esperienza di shopping di calzature di alta qualità nel cuore dell'artigianato italiano. Nata come una solida realtà familiare a Firenze, oggi portiamo l'eccellenza della scarpa Made in Italy e l'attenzione al dettaglio di una gestione a 360° direttamente a casa vostra, grazie al nostro e-commerce. I nostri clienti ci definiscono come "il miglior negozio di scarpe a Firenze" e ne siamo orgogliosi. Questo perché, che visitiate il nostro storico punto vendita o navighiate sul nostro sito, l'esperienza è guidata da una passione sincera per le calzature e da un impegno costante per un rapporto qualità-prezzo imbattibile. La nostra selezione è curata per offrire scarpe artigianali e di marca che non sacrificano il comfort per lo stile. Siamo il paradiso per gli amanti della pelle italiana e delle scarpe buone, moderne e con prezzo giusto. Dietro la vostra esperienza in negozio ci sono Tommaso, Renata e Valentina una famiglia e un team collaudato. Qualità del Prodotto: Selezione scrupolosa delle calzature più resistenti ed eleganti, moderne, comode e con prezzo giusto. Servizio Clienti Impeccabile: I nostri clienti lodano costantemente il nostro personale per la cordialità, la professionalità e la disponibilità ad andare oltre, come per offrire consigli personalizzati sulla taglia o persino regali a sorpresa con gli acquisti. Efficienza Logistica: Ci occupiamo personalmente dell'amministrazione, dell'imballaggio accurato e delle spedizioni veloci e tracciate, assicurandoci che il vostro ordine arrivi perfettamente a destinazione. In breve, offriamo la stessa dedizione, esperienza e consulenza personalizzata sia nel nostro negozio fiorentino che online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Spedizione veloce

Spedizione veloce; adoro queste scarpe. Grazie!

April 8, 2026
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Reply from Valentina Calzature

Grazie a te! Siamo felicissimi che le scarpe ti piacciano e che siano arrivate in fretta. Un caro saluto da Firenze!

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Rated 5 out of 5 stars

Helpful and customer-oriented approach

The best advertisement for any store is responsive, tireless, and genuinely kind customer service. A big thank you to Valentina for the support — it truly made a difference! Because of this, I will definitely give 5 stars and will be visiting the store’s offerings more often.
This kind of assistance is especially important when shopping online, where delivery and return costs can be a concern. Having helpful guidance makes it much easier to avoid potential mistakes and feel confident in your purchase.
I really liked the sandals — as this is my first purchase of footwear from this store, I will evaluate the quality over time as I wear them, but my first impression is very positive.
Thank you once again, and I wish you continued success!

March 26, 2026
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Reply from Valentina Calzature

Thank you! Wow, that was a beautiful review and you made our day! We are thrilled your first purchase was a success. Providing helpful guidance is what we love to do, and we're so glad it made a difference for you. Enjoy your new sandals and untile next time! Greetings from Florence! Ciao!

Rated 5 out of 5 stars

Laura Vita Shoes

What a great experience I had with Valentina. The shoes she sent me to Australia are outstanding. Nobody in Australia will have a pair like them just beautiful and she was wonderful. She went out of her way to get my size and send them to me. Nothing was too much troublefor her. She did it with pleasure.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Best shoes in town

The shoes are not only hand made, they feel also 'made to measure' Perfect work. Valentina is pretty nice

February 26, 2026
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Reply from Valentina Calzature

Thanks a lot for the kind words! We're so glad you love the fit and the service. It means the world to us. Enjoy your new shoes and see you soon! Ciao!

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Rated 5 out of 5 stars

This store and the customer service is…

This store and the customer service is excellent! They had exactly what I wanted and they mailed it to me immediately after I ordered. The communication was clear. Everything was as described.

January 13, 2026
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Reply from Valentina Calzature

So glad we could help! Thank you for the kind words about our communication. Warm regards from Florence!

Rated 5 out of 5 stars

Good boots

Good boots, good leather, and good contraction, along with a simple easy order and delivery process, make this a five star transaction.

December 9, 2025
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Reply from Valentina Calzature

Thank you for your feedback! We're glad you enjoyed the leather quality and our easy ordering process. Providing a smooth delivery service is very important to us. Enjoy your boots and see you next time!

Rated 5 out of 5 stars

One of the most trustworthy shop owners

I have been a faithful customer from across the ocean for over ten years, if not longer
Valentina is right there to help you with advice and to warn you of possible unpleasantness in the sizing, shipping of merchandise.
I discovered her store while walking in Florence and I bought a couple of beautiful shoes from her.

January 12, 2026
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Reply from Valentina Calzature

Thank you so much for this wonderful testimonial! We believe that transparency is the key to a great shopping experience, which is why Valentina always strives to provide honest advice on sizing and shipping before an order is placed. We are so proud to have served you for over a decade. It’s customers like you who make our work so rewarding. We look forward to the next ten years together! Best wishes from the heart of Florence.
Ciao! Valentina

Rated 5 out of 5 stars

Emailed with a question and had a fast…

Emailed with a question and had a fast and helpful reply, bought the shoes i was after which were posted internationally and arrived safely. Communication brilliant and the shoes are lovely.

December 19, 2025
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Reply from Valentina Calzature

Thank you for your feedback! We're glad our communication was helpful and that your international delivery went smoothly. It's a pleasure to know you are happy with your purchase. Enjoy your new shoes and thank you for choosing Valentina Calzature!

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