Vape Simple shut down permanently after announcing closure, but left many customers, including myself, without orders fulfilled or refunds issued. Despite multiple attempts to contact them, I received... See more
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I placed an order and stupidly chose store pick up. I contacted Vape Simple to pay for home delivery. Frazer at VS arranged for next day delivery free of charge as a gesture of goodwill. I received my... See more
I made a booboo having ordered the previous Sunday, by the following Friday still no parcel so phoned the store asking had they even sent it? I was informed I'd forgot to tick free postage so it was d... See more
Even when things go wrong Vape Simple are on it. My recent order didn't arrive (most unusual), so I emailed customer service. I received a very quick & polite response explaining the cause of the dela... See more
Company details
Written by the company
Shop the UK's biggest collection of award-winning e-liquid flavours online. Buy replacement coils, hardware & batteries. Visit us in-store or online today. Free Delivery on orders over £30.
Contact info
Whittle Way, RH10 9RW, Crawley, United Kingdom
- 01293 265550
- www.vape-simple.com
Hasn’t replied to negative reviews
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Ordered, Paid, Ignored — Vape Simple Shut Its Doors"
Vape Simple shut down permanently after announcing closure, but left many customers, including myself, without orders fulfilled or refunds issued. Despite multiple attempts to contact them, I received no response. This dishonest behavior feels like a complete scam—do not trust this company with your money.
These products are absolutely outstanding
These products are absolutely fantastic! Amazing prices and the delivery service is outstanding! Best I've found in years!
Sammy great customer service
Sammy great customer service, always remembers my name and has helped me with a few issues with my vape also very competitive prices.
Very happy with the staffs.
Very happy with the staffs.. so polite & very friendly & helpful..
Thank You for your customer service..
Regards Raj..
Google5 thank you so much for all
Google5 thank you so much for all
Absolutely first class Ebay seller
Absolutely first class Ebay seller, item was exactly as described, delivery spot on, couldn't ask for better many thanks A+++
Aspire AIO and Customer service
Avoid them as their products arrive and don’t work as they should, tanks always leak. Which then goes on to break the rest of the device Aspire Flexus AIO I am referring to. Their customer service is terrible they never respond to your emails and when you call you get fobbed off then ignored. I won’t be using them again!
Great bundles great savings & fast P&P
Great bundles great savings & fast P&P. Keep purchasing from them
Super service
Great service, fantastic prices. Very impressed with service. Fast dispatch time. Have purchased before and will definitely buy again. Excellent service.
Easy to find what i needed ordered and…
Easy to find what i needed ordered and delivered really quickly definitely a great shop with competitive prices
Good service and a great product will…
Good service and a great product will buy again
Excellent Customer Service
Fantastic value for money. Some great multi-buy deals available. Excellent customer service. I messed up a delivery order and they sent my order to me at no extra charge.
Excellent Customer Service and fast delivery
I placed an order and stupidly chose store pick up. I contacted Vape Simple to pay for home delivery. Frazer at VS arranged for next day delivery free of charge as a gesture of goodwill. I received my order less than 24 hours later as promised. Excellent Customer service. Orders arrive well package and very fast delivery. Its a thumbs up from me, would not shop anywhere else . Highly recommend Vape Simple
Great service
Great service, easy to use Web site, value for money and delivery was very quick
Great service and generally quick delivery
Good service and generally quick delivery.
Only reason i haven't done five stars is when sent delivery information and tracking, there is no tracking number.
Great place,good customer service,more…
Great place,good customer service,more expensive than it used to be.
Overall a 5*.
Great service as per!!
I made a booboo having ordered the previous Sunday, by the following Friday still no parcel so phoned the store asking had they even sent it? I was informed I'd forgot to tick free postage so it was down as click & collect (silly me) so they sent it next day & Saturday it arrived... Can't fault Vape Simple for customer service over 6 odd years my supplier.
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