I ordered the hands free multi purpose flat mop. I got notified that it had been delivered, however when I went to my mail locker it was not there. Durian from customer service was great in handling t... See more
Company replied
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The items was never recieved. They do not respond to email or other contact methods. When disputed with paypal they gave a tracking number and web reference to a 3rd party tracking. when the tracking... See more
Company replied
Even though the product was not delivered the sthe company was prompt in their response and resolved the issue by giving me a refund. I am satisfied.
Company replied
Vedaeyer is a complete scam company. You will lose your money and get nothing in return but frustration and a headache. This company is run by criminals who are only out to rob you. Do not give them a... See more
Company replied
2.6
Poor
46 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 46% of negative reviews
Typically replies within 24 hours
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Prompt reply
Even though the product was not delivered the sthe company was prompt in their response and resolved the issue by giving me a refund. I am satisfied.
November 10, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team
I ordered the hands free multi purpose…
I ordered the hands free multi purpose flat mop. I got notified that it had been delivered, however when I went to my mail locker it was not there. Durian from customer service was great in handling the issue for me, promptly refunding my money. This was all done very easily thru email. My only suggestion would be maybe to ask the customer if they would prefer a refund or a replacement. I would have taken a replacement. Thank you for the great customer service.
October 25, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Contacted customer support and Durian…
Contacted customer support and Durian actually got back to me in less than 15 minutes in the early AM as I work midnights. Solved my issue and gave me the shipping information I needed. Much appreciated!
October 30, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team
Hands-Free Multi-Purpose Flat Mop – Lazy Cleaning &
I bought the Mop. It is so tiny and short. It looks so different from what I saw on social media. And also, it tooks almost a month to receive the product. Bad experience. Never trust this website. Never trust the product.
October 29, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
The customer service helped me a lot in…
The customer service helped me a lot in my situation, they really tried to satisfy and make happy resolution to each customer
October 22, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team
Julia handled my situation with super…
Julia handled my situation with super expertise and want to express my complete satisfaction. Thank you
September 25, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I really wanted this exercise product…
I really wanted this exercise product to work for me but when I tried it right away I thought this is going to aggravate my right shoulder(I have arthritis and a small tear) so I decided to return. When I reached out to the company, on how to return product, they refunded me 100% with no issues.
September 1, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
The product that I thought I was…
The product that I thought I was getting was nothing like it at all, but they made it right without any arguments. Super helpful Customer Service.
August 25, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team
Worst possible camera I ever bought
Worst possible camera I ever bought. Doesn't work. They dont respond to return requests. Worst customer service. Dont buy
May 29, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
Great customer service
Had an issue with the order that was easily resolved to my satisfaction.
August 13, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Received good customer service
Received good customer service. This was a small request, but it was handled professionally and expeditiously. Simple things do matter.
August 14, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I ordered 3 weeks ago I didn’t receive…
I ordered 3 weeks ago I didn’t receive my order this company biggest scammer they are fraud
July 6, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Vedaeyer is a Scam Company
On July 21, I backed out of their site before clicking on anything to process an order. However, it processed the order anyway. I tried contacting them via the phone and email. Phones were useless and it took two days for an email. First I was told the order was cancelled and I would receive a refund. Then minutes later, I was told it had shipped. On July 26, I received tracking information for a shipment sent on that day. They had five days to cancel my order and did not. Now they will not answer me to setup a return. They are a scam.
July 21, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I'm not even sure this company even…
I'm not even sure this company even exists. The dashcam I ordered was not what was advertised. There customer service is non existent just AI produced BS, just like there replies to all the comments below. Everyone the same. Do not use this company if you want to receive what you paid for.
May 26, 2026
Unprompted review
Reply from Vedaeyer
veda-917990
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Robust construction and great cust service
the product is very strong and well made. I approached the store about my expectations, which might've been misconceived.. Regardless, the store initiated a full refund and were polite and professional about it. I appreciate the handling of the matter and the overall experience.
July 17, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Bought a super hose attachment but it…
Bought a super hose attachment but it seems to be hoses we don't usually use in the USA. They offered a refund and for me to keep the part. That was a surprise and at one point I thought it was a scam, since I saw the ad on youtube.
July 17, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I wish that I could give a big fat Zero…
I wish that I could give a big fat Zero for their 5 large flimsy cheap storage bags that arrived ripped at the bottom. I paid $66.00 for absolute horseshit! What makes me even more pissed is the fact I may never see my money refunded in full. Stay away from their fake advertisement online. Please excuse my language.
June 29, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Unable to use app to check shipping…
Unable to use app to check shipping status/updates
June 25, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I was concerned about a purchase and…
I was concerned about a purchase and they quickly took care of it!
June 17, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Company said they sent order and even…
Company said they sent order and even had a date it was delivered, but we have the usps app that shows when mail and packages were delivered and there was none that day. Just fraud. Their AI is garbage. Wants to charge you money for no results. Check there rating, many complaints! They said they would refund my money, but i really needed the product. My refrigerator has a small leak
and the solder was what needed to fix it. Btw they didn’t show any usps tracking number, and usps site said their number was not recognized.
They did refund my money within a day. I suggested they have their USA handoff people get a usps tracking number. I have bought lots of products from china and am quite satisfied most of the time.
June 18, 2026
Unprompted review
Reply from Vedaeyer
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
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