Veikous Reviews 

85
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, most reviewers were somewhat happy with their experience overall. Consumers often appreciate the fast shipping times and frequently find that many of the ordered items arrive safely, well packaged, and in good condition. People frequently mention that several products look attractive, are visually appealing, and prove quite straightforward to put together during setup. Some reviewers were not happy with the support provided when dealing with missing components or handling damaged items upon delivery. A few individuals also noted that certain structural parts did not fit correctly, which required extra effort and modifications during assembly. Others experienced difficulties with doors or panels after setup was complete.

What people talk about most

Product

People report ambiguous experiences with product, as reviewers highlight appealing designs, beautiful wood,... See more

Quality

Reviewers mention ambiguous feedback about quality, with several consumers praising the beautiful materials,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising quick shipping times and... See more

User experience

Reviewers highlight ambiguous aspects of user experience, noting that assembly can be straightforward and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The actual walls of the metal raised bed were easy to put together. There were plenty of nuts and washers in the package! But, some of the metal cross-rods were bent AND the holes for the connecting s... See more

Company replied

Rated 3 out of 5 stars

The material could be better. Treated wood would’ve been key for an exterior product. I’m sure you used the softest, most fragile wood to build this coop becuase of weight.we bought more reinforceme... See more

Company replied

Rated 3 out of 5 stars

We love the look amd the size of this coop. However, there are some design flaws. The windows open, but there is no way to secure them partially or fully open. The egg door opens down, so the slighte... See more

Company replied

Rated 2 out of 5 stars

We bought the family three reindeer set, put it together and they never included the power cord in the box. Now I’ve been going back and forth with the company for a week trying to get a cord and adap... See more

Company replied


Company details

  1. Outdoor Furniture Store
  2. also in
  3. Garden Furniture Shop

Written by the company

Founded in 2017, Veikous is dedicated to delivering high-quality products at competitive prices. We design and manufacture backyard and garden supplies to provide you with the ultimate outdoor living experience.


Contact info

3.3

Average

TrustScore 3.5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

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3.3

All reviews

(85)

71 reviews in the last 12 months

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Rated 3 out of 5 stars

First set of 2 planters was excellent .

First set of 2 planters was excellent .
The third not so-> many holes misaligned. Made all work but took a lot of “creativity”.
The”blind nut” are a challenge in general.
Final product just fine.

October 4, 2026
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Rated 5 out of 5 stars

The wood is beautiful

The wood is beautiful, and it all fit together very well. I was missing two corner pieces, but it was mailed immediately upon my phone call. I love it!

October 3, 2026
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Reply from Veikous

Thank you for your kind review! We're happy our team could get a replacement sent out to you quickly. Your satisfaction means a lot to us.

Rated 3 out of 5 stars

The material could be better

The material could be better. Treated wood would’ve been key for an exterior product. I’m sure you used the softest, most fragile wood to build this coop becuase of weight.we bought more reinforcements and added to it, to be stronger.
I painted it with exterior paint to extend the life. I do not think I’ll get more than 5 years before it rots and the metal roof falls in. For the price it’s worth it. Instructions could’ve been better. Atleast there were pictures.

October 9, 2026
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Reply from Veikous

Hello, thank you for sharing your honest feedback. We'd like to clarify that this coop is made of cedar, which is a commonly used material for outdoor structures. However, like other natural wood products, pine can be affected by prolonged exposure to moisture and weather, so applying an exterior protective coating and providing regular maintenance can help extend its lifespan.
And we're sorry the assembly instructions could have been clearer.
We're glad you still feel the coop offers good value for the price. Thank you for choosing Veikous!

Rated 1 out of 5 stars

Customer service was very slow

Customer service was very slow. They took over a week to work on an issue and then it felt like they pushed me to the side and wouldn’t hear me out. Very poor experience

October 1, 2026
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Reply from Veikous

Thank you for sharing your experience. We take your feedback seriously and want to review your case directly to ensure your issue is thoroughly heard and properly addressed.

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Rated 5 out of 5 stars

Great Quality product

Great Quality product. Arrived in timely manner in tact. Exceptionally packaged. Would recommend.

October 8, 2026
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Reply from Veikous

Thank you for your kind words.

Rated 4 out of 5 stars

Very good quality

Very good quality , quick shipping and well packed. I would purchase again. Not an easy task for one person but can be done. Take your time.

October 8, 2026
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Reply from Veikous

We really appreciate your realistic advice about solo assembly! Taking your time is definitely key.
Thank you again for choosing Veikous, and we look forward to serving you again!

Rated 5 out of 5 stars

Raised beds were easy to assemble and…

Raised beds were easy to assemble and look great

October 6, 2026
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Reply from Veikous

We hope your new garden setup brings you a smooth and rewarding growing season! Please feel free to reach out if you ever need any assistance or tips.

Rated 5 out of 5 stars

Pleased with the puchase

Easy to configure and build. Nice materials quality. Hoping for a great harvest.

November 5, 2026
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Reply from Veikous

We share your excitement and hope your new setup brings you an amazing and plentiful harvest this season!

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Rated 5 out of 5 stars

Easy to assemble, well made!

The product is perfect it was fairly easy to assembly, and our hens love their new space. We had a part that was missing and the part was replaced promptly. They even included a free item I wanted to buy but they sent it for free for the inconvenience. I will definitely be keeping this company in mind for future needs. 110% happy!!

August 17, 2026
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Reply from Veikous

Dear Customer, thank you so much for taking the time to leave a review! We are absolutely thrilled to hear that your hens love their new space. We truly appreciate your support and look forward to serving you again.

Rated 3 out of 5 stars

We love the look amd the size of this…

We love the look amd the size of this coop. However, there are some design flaws. The windows open, but there is no way to secure them partially or fully open. The egg door opens down, so the slightest bit of bedding makes the doot unable to close and latch.
Also, it leaked. Luckily we got the first rain before we put the girls in their new house. We were able to find all the leak spots and silicon them. Part of the issues is that the roof doesn’t extend past the roof line so rain sits in the lower edge and seeps in through the slats.

September 25, 2026
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Reply from Veikous

Dear Franke, thank you for taking the extra time to seal those spots and help us improve. If you need any assistance or have further suggestions, please feel free to reach out to us directly at customerservice@veikous.com. Wishing your flock a cozy and safe home!

Rated 4 out of 5 stars

6x10x6 greenhouse

I assembled the 6x10x6 greenhouse and it's not really hard, just a little time consuming. A couple of things to note; during assembly I found a few of the holes were misaligned and missing so I had to drill them in order to get the screws in. It's lightweight aluminum and needs to be anchored down and the panels need silicone sealant to keep water out.

The instructions need to be followed carefully. They are just pictures and it is easy to miss a step or more.

With that said, I really do like the Greenhouse. It's well made, stays warm and looks nice. Highly recommend.

October 16, 2026
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Reply from Veikous

Dear Paul, we are thrilled to hear that you love your new 6x10x6 greenhouse. We also appreciate your honest notes regarding the assembly process. We have passed your notes about the hole alignment and instruction graphics to our product and design teams to help us refine our user manuals and manufacturing quality control.

Rated 1 out of 5 stars

Bad customer service

Tried their best to avoid honoring their return policy. Very bad customer service.

September 9, 2026
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Reply from Veikous

Dear Customer, we sincerely apologise for any inconvenience this may have caused. We take our return policy very seriously and are committed to ensuring that the return process is simple and transparent for every customer. Due to the high volume of items handled at our warehouse, and to ensure that all goods are stored and transported in an organized manner, we can only accept returns that are in their original packaging and sent via a courier service.

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Rated 3 out of 5 stars

Pros and cons...

The actual walls of the metal raised bed were easy to put together. There were plenty of nuts and washers in the package! But, some of the metal cross-rods were bent AND the holes for the connecting screws were too small. So I could not use them. Also, the black edging, while a great idea, I could not fit over the areas where 2 pieces of metal overlayed each other. Another great idea that missed the mark, for me

September 2, 2026
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Reply from Veikous

Dear Customer, If you have any questions regarding product quality or assembly, please feel free to contact our customer service team at any time; they will certainly resolve the issue for you.

Rated 2 out of 5 stars

I order two by error and I was told to…

I order two by error and I was told to sale it or paid shipping to send it back I place it on sale and you guys lower price on gazebo so it made it hard to recover what I paid for bcse you where more concern on your retail earnings than keeping a customer … I was going to get wi my money back your be privacy fence and your louvered gazebo but I change my mind … I am going to a company that care for customers !

September 3, 2026
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Reply from Veikous

Dear Customer, We understand how frustrating an accidental duplicate purchase can be. Our return policy requires customers to cover return shipping costs, which is especially important for large items like gazebos. Regarding the price, we have not reduced the price of this gazebo on our website. Prices and shipping costs may vary across different retailers and platforms, so we’d be happy to review any specific pricing concerns with you. We value our customers and appreciate the opportunity to clarify these concerns.

Rated 1 out of 5 stars

Three damaged boards and none in stock

Three damaged boards and none in stock. This is not how business is conducted.

September 2, 2026
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Reply from Veikous

Dear customer, we are very sorry for your unpleasant experience. I learned from customer service that they are preparing to send you the replacements and a partial refund.

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Rated 1 out of 5 stars

Terrible Customer Service

Your customer service definitely needs training on how to treat its customers and respond to damaged shipments!!! They ask you to inspect the product for damages and send pictures but then they tell you they can’t replace the damaged items. Tell you it’s useable and you just need to purchase a rust preventing paint to prevent it from rusting. It took multiple calls, emails and threatening to dispute the charge to have the damaged product replaced. I also communicated this experience to manager of Tractor Supply as this is where we first saw the raised garden to inform them of the horrible experience with customer service!!

August 21, 2026
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Reply from Veikous

Thank you for sharing your detailed feedback. While our metal garden beds are built to last and minor surface scuffs often don't impact structural durability, we recognize that our initial response fell short of the clear, hassle-free service you deserve.

Our team issued a full, free replacement for your order, but we take your experience seriously. We are actively reviewing our internal service procedures and retraining our team to ensure faster, more supportive assistance moving forward.

Rated 5 out of 5 stars

Great awning

Great awning - very fast delivery. Ordered one 10' x 12' retractable awning to try and liked it so much - ordered a second one. I would buy again and also recommend

August 13, 2026
Rated 1 out of 5 stars

Do not buy this!!

Do not buy this!!! I do not know what kind of wood they used . As soon as we got it put together the wood started to shrink. We hurried and painted it. It did not help. Gaps in the panels, the door is warped. We have to caulk the gaps. Do a lot of research before you buy one. This is one you do not want to buy. If anyone reads this and would like pictures of what we are dealing with, I will send them to you.

Terry

September 13, 2026
Unprompted review
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Reply from Veikous

We appreciate you taking the time to write this review, and we are very sorry for the frustration caused by the warped door and gaps in the panels.

Environmental changes can sometimes affect natural wood, but we always stand behind the quality of our products and want to ensure you have a good experience. We would appreciate the opportunity to inspect those photos and send you replacement components or assist with a resolution.

Please reach out to our team at [customerservice@veikous.com] with your order number. We look forward to assisting you!

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