The actual walls of the metal raised bed were easy to put together. There were plenty of nuts and washers in the package! But, some of the metal cross-rods were bent AND the holes for the connecting s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Founded in 2017, Veikous is dedicated to delivering high-quality products at competitive prices. We design and manufacture backyard and garden supplies to provide you with the ultimate outdoor living experience.
728 W Rider St, 92571, Perris, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First set of 2 planters was excellent .
The third not so-> many holes misaligned. Made all work but took a lot of “creativity”.
The”blind nut” are a challenge in general.
Final product just fine.
The wood is beautiful, and it all fit together very well. I was missing two corner pieces, but it was mailed immediately upon my phone call. I love it!

Reply from Veikous
The material could be better. Treated wood would’ve been key for an exterior product. I’m sure you used the softest, most fragile wood to build this coop becuase of weight.we bought more reinforcements and added to it, to be stronger.
I painted it with exterior paint to extend the life. I do not think I’ll get more than 5 years before it rots and the metal roof falls in. For the price it’s worth it. Instructions could’ve been better. Atleast there were pictures.

Reply from Veikous
Customer service was very slow. They took over a week to work on an issue and then it felt like they pushed me to the side and wouldn’t hear me out. Very poor experience

Reply from Veikous
Very pleased with both the awnings and their customer service

Reply from Veikous
Great Quality product. Arrived in timely manner in tact. Exceptionally packaged. Would recommend.

Reply from Veikous
Very good quality , quick shipping and well packed. I would purchase again. Not an easy task for one person but can be done. Take your time.

Reply from Veikous
Raised beds were easy to assemble and look great

Reply from Veikous
Easy to configure and build. Nice materials quality. Hoping for a great harvest.

Reply from Veikous
The product is perfect it was fairly easy to assembly, and our hens love their new space. We had a part that was missing and the part was replaced promptly. They even included a free item I wanted to buy but they sent it for free for the inconvenience. I will definitely be keeping this company in mind for future needs. 110% happy!!

Reply from Veikous
We love the look amd the size of this coop. However, there are some design flaws. The windows open, but there is no way to secure them partially or fully open. The egg door opens down, so the slightest bit of bedding makes the doot unable to close and latch.
Also, it leaked. Luckily we got the first rain before we put the girls in their new house. We were able to find all the leak spots and silicon them. Part of the issues is that the roof doesn’t extend past the roof line so rain sits in the lower edge and seeps in through the slats.

Reply from Veikous
I assembled the 6x10x6 greenhouse and it's not really hard, just a little time consuming. A couple of things to note; during assembly I found a few of the holes were misaligned and missing so I had to drill them in order to get the screws in. It's lightweight aluminum and needs to be anchored down and the panels need silicone sealant to keep water out.
The instructions need to be followed carefully. They are just pictures and it is easy to miss a step or more.
With that said, I really do like the Greenhouse. It's well made, stays warm and looks nice. Highly recommend.

Reply from Veikous
Tried their best to avoid honoring their return policy. Very bad customer service.

Reply from Veikous
The actual walls of the metal raised bed were easy to put together. There were plenty of nuts and washers in the package! But, some of the metal cross-rods were bent AND the holes for the connecting screws were too small. So I could not use them. Also, the black edging, while a great idea, I could not fit over the areas where 2 pieces of metal overlayed each other. Another great idea that missed the mark, for me

Reply from Veikous
I order two by error and I was told to sale it or paid shipping to send it back I place it on sale and you guys lower price on gazebo so it made it hard to recover what I paid for bcse you where more concern on your retail earnings than keeping a customer … I was going to get wi my money back your be privacy fence and your louvered gazebo but I change my mind … I am going to a company that care for customers !

Reply from Veikous
Three damaged boards and none in stock. This is not how business is conducted.

Reply from Veikous
Your customer service definitely needs training on how to treat its customers and respond to damaged shipments!!! They ask you to inspect the product for damages and send pictures but then they tell you they can’t replace the damaged items. Tell you it’s useable and you just need to purchase a rust preventing paint to prevent it from rusting. It took multiple calls, emails and threatening to dispute the charge to have the damaged product replaced. I also communicated this experience to manager of Tractor Supply as this is where we first saw the raised garden to inform them of the horrible experience with customer service!!

Reply from Veikous
Great awning - very fast delivery. Ordered one 10' x 12' retractable awning to try and liked it so much - ordered a second one. I would buy again and also recommend
Do not buy this!!! I do not know what kind of wood they used . As soon as we got it put together the wood started to shrink. We hurried and painted it. It did not help. Gaps in the panels, the door is warped. We have to caulk the gaps. Do a lot of research before you buy one. This is one you do not want to buy. If anyone reads this and would like pictures of what we are dealing with, I will send them to you.
Terry

Reply from Veikous
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.