Indiegogo Backer - ring not delivered
I was an early backer on Indiegogo back in May 2023. I have yet to receive a ring and doubt I ever will. I have received no updates on the status of my order.
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The world’s slimmest smart ring, where Swiss precision meets next-gen miniaturization. We believe better health starts with understanding and that longevity isn’t just about living longer, but living well.
Switzerland
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I was an early backer on Indiegogo back in May 2023. I have yet to receive a ring and doubt I ever will. I have received no updates on the status of my order.
I'm also one of the early backers that hasn't gotten a ring yet. Backed the kickstarter back in 2023, and still haven't gotten the ring and have gotten no timeline when I can expect it. It's getting really tiring. Not sure it even properly exists yet, so I would not recommend buying it.
Don’t trust a company that doesn’t allow comments on its Instagram posts.
I was one of the early crowdfunding backers of VELIA. We supported this project financially and helped make the development of this product possible.
Yet we never received our rings.
What’s even more disappointing is that the promises to keep us regularly updated were never really fulfilled either. Communication became extremely poor, leaving many early supporters with no product, no clear answers, and no meaningful updates.
So I’m quite surprised to now see the beautiful social media presence they’re building around the brand… while, curiously, comments are disabled.
And I can’t help wondering why.
Perhaps because, if comments were open, there would be a significant number of angry crowdfunding backers asking what happened to the products they paid for — and to the money that helped fund their development.
Building a polished social media presence is one thing. Taking responsibility and communicating transparently with the people who supported you from the beginning is another.
The ring is super slim and light, very comfortable to wear. Also i’m in my late 30s and taking care of my heart has become a real priority, so having a ring that can actually give me a read on my vascular health is pretty cool. Haven’t come across another ring that does that. Battery only lasts 24 hours, but once daily charging becomes a habit it’s a non-issue.
Really impressed with Velia so far. The ring feels sleek and light. Excited to see how the product continues to evolve.
DO NOT buy a Velia ring.. I was really really hopeful that it would be better than the Oura, but it's not, at all.
If you want to think about charging your ring on a daily basis, have constant connection issues with the app, inaccurate step counts and sleep time.. then this ring is for you! I can only imagine how inaccurate the Blood Pressure monitor is.. especially since it doesnt appear to compare the numbers to anything that's visible to you in the app..
The only nice thing about the velia ring is the way it feels on your finger.. because of it's size, it's less sweaty, less constricting, and feels/looks nicer than Oura. But I regret investing in the Velia ring.. I was backer 900 something, and I am just SO filled with regret and anger.. I genuinely hate my Velia ring. Regret, regret, regret..
I'm disabled, so I don't have the funds to waste on useless health tools, and I cant get a refund because I opened the package.. Infuriating.
I gave it 2 stars since it looks and feels nice.. but that's the only "good".
Im a backer no Ring up to Date think ist a scam
Double match rings
Redesign of the App has made a massive difference
What a massive disappointment. After waiting close to 2 years to receive the ring (I bought it on Indiegogo), the ring was finally released with very limited sizes available. When I received the ring, it looked great and is indeed light but the benefits stop there. The app is not clear, most of the time doesn't synch and requires to the link to be rebooted and the ring to be on the charger. The worst feature though is the battery life lasting between 12 and 24 hours.
Customer service is practically non-existent. They take a week to respond and then don't actually respond to your inquiry or fix/address any of the issues.
They basically stole my money as they can't produce the product and won't refund my money even after being a year late and not able to provide any sort of ETA (as to when they will even produce the smart ring size originally promised). This makes the companies morals seem very dubious. I now own a RingConn Pro ring which I'm happy with.
Charger stopped working after just a few months - ring now totally unusable. I’ve sent several emails and had no response at all.
Empty promises and never a result. Worst customer service I've ever seen. Scam company.
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