Buyer
★☆☆☆☆ Shorted $2,000 in inventory: they admitted it and still wouldn't refund
We placed a wholesale order with Velmar Distribution, and the shipment arrived about $2,000 short. Our rep, Eli, confirmed the shortage, but Velmar refused to refund or credit us for product they admitted we never received.
We followed up many times by phone and email. Eventually they stopped returning our calls and messages altogether.
We've been in e-commerce distribution since 2018, and shortages happen. What matters is how a supplier fixes them. Velmar acknowledged the error and still wouldn't make it right. If you're considering ordering from them just do your self a favor and don't!








