Really great design and quality at a good price point. Very Moda is available in some department stores but their website has a full range and delivers well. I love the design and patterns although I... See more
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Fast delivery, really love this jacket, lightweight, comfortable and flattering. Defo recommend. Really nice length too, covers the belly well!
I am satisfied with the delivery process, as it was completed within a reasonable timeframe and I was able to track my order throughout. However, upon receiving the product, I noticed makeup stains... See more
Really happy with Vero Moda, this was my first experience buying online with them. Everything was delivered quickly, I don't want to return but the Returns process looks straightforward and I'm happy... See more
Company details
About VERO MODA Online Shop
Information provided by various external sources
At VERO MODA we offer high quality and inspiring clothing, developed from comprehensive trend research from the world’s leading trend forecasting agencies, trade fairs, global catwalk, and customer demand. Fashion is something we do together, and in a world of me, VERO MODA celebrates the us.
If you would like to get in touch with our customer service, please go to:
Contact info
Fredskovvej, 7330, Brande, Denmark
- www.veromoda.com
4.3
Excellent
18K reviews
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Terrible sizing, mediocre polyester and an insulting restocking fee. Never again!
Sizes are definitely NOT aimed at the adults in the European market or your clothes are for pre-pubescent girls. A size Medium trousers actually has a size 32 on the label - that's third quality or/and mislabeled. Top I purchased, same story. And to add insult to injury you charge a re-stocking fee. Rest assured I will not buy anything from you again or recommend you. Plenty of quality options elsewhere.
May 17, 2026
Lovely jacket!
Fast delivery, really love this jacket, lightweight, comfortable and flattering. Defo recommend. Really nice length too, covers the belly well!
May 15, 2026
You sent me out the wrong order and…
You sent me out the wrong order and I've emailed you 2 days ago and still no reply .
May 14, 2026
Easy website and quick delivery
Easy website, found what I wanted quickly. The shipment and coms was great - and it arrived quickly.
May 3, 2026
easy and quick delivery
May 11, 2026
Ordered jacket and then see made in…
Ordered jacket and then see made in China and a rip inside jacket.
Thought I see getting good quality from Vero Moda ,it's rubbish
May 11, 2026
Item arrived on time and I was really…
Item arrived on time and I was really pleased with my purchase.
May 9, 2026
Higher price same quality as fast fashion brands.
I bought a sweater looking for better quality in comparison with the fast fashion brands. The sweater was beautiful and after wearing it 2 times without even washing it, the sweater looks pretty much destroyed and the texture looks like it is very old. For 60€ I would have expected better quality. Very disappointed with the product.
May 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Did not match picture
Could not track order. Dress was too big. Dress also did not look like how it did in pictures.
May 10, 2026
Reply from VERO MODA Online Shop
Hi,
Thank you for taking the time to share your feedback.
We are sorry to hear that you were unable to track your order and that the dress did not meet your expectations in terms of fit and appearance compared to the pictures online. We understand how disappointing this can be.
Please accept our sincere apologies for the inconvenience caused. We always aim to provide accurate product images and a smooth delivery experience, and we regret that this was not the case for your order.
If you need further assistance regarding your order or return, we kindly ask you to contact our customer service team via the contact form on our website so we can support you further.
Thank you again for your feedback.
Best regards,
BESTSELLER online shops
Customer Operations
FAST DELIVERY GOOD QUALITY BUT IT COULD…
FAST DELIVERY GOOD QUALITY BUT IT COULD BE SLIGHTLY CHEAPER
May 10, 2026
Reply from VERO MODA Online Shop
Hi,
Thank you for taking the time to share your feedback.
We’re happy to hear that you were satisfied with the fast delivery and the quality of your order. It’s great to know that the product met your expectations in those areas.
We also appreciate your comment regarding pricing. Feedback like this is very valuable to us and will be taken into consideration.
Thank you again for your review.
Best regards,
BESTSELLER online shops
Customer Operations
Excellent value for money on t shirts
Excellent value for money on t shirts, good quality, fast delivery
May 9, 2026
The worst customer service
The worst customer service
Sent mail in regards to my return and all my mails where responded with AI. Impossible to get in touch with human customer service
May 9, 2026
Reply from VERO MODA Online Shop
Hi,
Thank you for taking the time to share your feedback.
We are very sorry to hear about your experience and that you felt it was not possible to reach a human customer service agent. We understand how frustrating it can be to receive automated responses when you are trying to resolve an issue regarding your return.
Please accept our sincere apologies for the inconvenience caused. This is not the level of service we aim to provide.
To ensure your case can be properly reviewed, we kindly ask you to contact our customer service team via the contact form available on our website. An agent will be able to look into your return and assist you further.
Thank you again for your feedback.
Best regards,
BESTSELLER online shops
Customer Operations
Easy website kept informed about order
May 9, 2026
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