From my first point of contact with Land Rover Chesterfield the service has been excellent Liam who dealt with my purchase managed, alongside the team in Chesterfield, to get everything sorted and... See more
Company replied
Location
Switch location2 Discovery Way, Old Whittington, S41 9EG Chesterfield, Derbyshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would like to thank Mike Rawlin who was a fantastic help and made the whole buying experience very enjoyable. He explained everything thoroughly and nothing was too much trouble. It’s a shame we liv... See more
Company replied
Absolutely outstanding service from Vertu Motors Chesterfield! A special thank you to David Wood, who was an exceptional customer representative throughout the whole process. His communication was... See more
Company replied
The hospitality and service provided by Danielle and James were truly exceptional. From the moment I arrived at the dealership, I was made to feel welcome, valued, and completely at ease. Their profes... See more
Company replied
Company details
About Vertu Motors - Land Rover Chesterfield
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
2 Discovery Way, Old Whittington, S41 9EG, Chesterfield, Derbyshire, United Kingdom
- 0344 659 8141
4.5
Excellent
116 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great team at Land Rover Chesterfield
From my first point of contact with Land Rover Chesterfield the service has been excellent
Liam who dealt with my purchase managed, alongside the team in Chesterfield, to get everything sorted and kept me informed of progress achieving the purchase including part exchange in a single day
September 14, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Hi Tony,
Thank you so much for taking the time to leave us such a fantastic 5‑star review.
We’re delighted to hear that you received excellent service from your very first point of contact with Vertu Land Rover Chesterfield.
It’s wonderful to know that Liam, together with the wider Chesterfield team, was able to organise everything so efficiently and keep you informed throughout the process. Completing a purchase and part exchange within a single day is a fantastic achievement, and we’re pleased that the team made the experience smooth and straightforward for you.
Providing clear communication, excellent customer service, and a hassle-free buying experience is exactly what we strive for, so your kind feedback means a great deal to us.
We’ll be sure to pass your lovely comments on to Liam and the wider team, who will be delighted to hear how much you appreciated their efforts.
Thank you again for choosing Vertu Land Rover Chesterfield. We hope you enjoy many happy miles in your new vehicle, and if there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Absolutely outstanding service from
Absolutely outstanding service from
Vertu Motors Chesterfield!
A special thank you to David Wood, who was an exceptional customer representative throughout the whole process. His communication was fast, clear and genuinely helpful, making everything smooth from start to finish.
When we arrived to collect the car, we were greeted with a beautiful bouquet of flowers - such a thoughtful touch that made the experience feel personal and memorable.
The entire process was seamless, professional and stress-free. Highly recommended.
September 14, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Hi Beata,
Thank you so much for taking the time to leave us such a wonderful 5‑star review.
We’re absolutely delighted to hear that you received outstanding service from Vertu Land Rover Chesterfield and that David Wood provided exceptional support throughout your car-buying journey.
It’s fantastic to know that David’s communication was fast, clear, and genuinely helpful, helping to make the entire process smooth and stress-free from start to finish. Providing a professional yet personal experience is exactly what we strive for, so your feedback means a great deal to us.
We’re especially pleased that the bouquet of flowers added a memorable and thoughtful touch to your collection experience. It’s lovely to hear that this helped make the occasion feel extra special and personal.
Your kind words about the seamless process and David’s outstanding customer care will be greatly appreciated. We’ll be sure to pass your feedback on to him, and we know he will be delighted to hear how much his efforts meant to you.
Thank you again for choosing Vertu Land Rover Chesterfield and for your recommendation. We hope you enjoy every moment with your new vehicle, and if there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Exceptional Land Rover Discovery purchase
I purchased a Land Rover Discovery D250 SE R- Dynamic. The vehicle is exceptional and the purchasing experience was the same. James Coombs was professional, knowledgeable and informative. The atmosphere was relaxed and quite informal giving a tension free purchasing experience . Thanks again its been a pleasure.
September 1, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Hi R Evans,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you’re enjoying your new Land Rover Discovery D250 SE R‑Dynamic and that your purchasing experience matched the quality of the vehicle itself.
It’s wonderful to know that James Coombs provided professional, knowledgeable, and informative support throughout the process. Creating a relaxed and welcoming atmosphere where customers can make decisions without pressure is exactly what we strive for, so we’re thrilled to hear that your experience was tension‑free and enjoyable from start to finish.
Your kind feedback means a great deal to us, and we’ll be sure to pass your comments on to James, who will be delighted to hear them.
Thank you again for choosing Vertu Land Rover Chesterfield. We wish you many happy miles in your new Discovery, and if you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
I went to Vertu motors knowing what I…
I went to Vertu motors knowing what I wanted and as soon as I saw the car I asked to have a look and decided that was the car I wanted and David the salesman could not have made the process of buying the car more pleasant and efficient if he tried 10/10 was very impressed with the service and efficiency that made it what I wanted no hassle no this and that just straight on with sorting my purchase Brilliant.
September 2, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Hi Michael,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience with Vertu Land Rover Chesterfield.
It’s wonderful to know that once you found the car you wanted, David made the entire purchasing process pleasant, efficient, and completely hassle‑free. Providing a straightforward and enjoyable experience for our customers is exactly what we strive for, so it’s great to hear that everything was handled so smoothly from start to finish.
Your comments about David’s efficiency and customer service will mean a great deal to him, and we’ll be sure to pass on your kind words. We’re thrilled that the process exceeded your expectations and earned a 10/10 rating.
Thank you again for your feedback. We hope you enjoy every mile in your new car, and if you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
A wonderful experience
The communication with James and Anthony prior to the purchase was very informative and not at all intimidating.
On the day of collection the service and attention James provided was excellent, from being collected at the train station in Chesterfield all the way through to driving off in my new car was wonderful experience and would definitely recommend LR Vertu in Chesterfield.
September 5, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Hi Ian,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a positive experience with the team at Vertu Land Rover Chesterfield. It’s wonderful to know James and Anthony provided informative, friendly communication throughout and helped make the buying process straightforward and enjoyable.
We’re especially pleased that James looked after you so well on collection day and helped make the experience memorable from the moment you arrived in Chesterfield.
Thank you for your recommendation and kind feedback. We hope you enjoy your new car!
Kind regards,
Kerry
Chesterfield Team
Aaaron and the team at Chesterfield were great. Very patient, looked at all options, didnt feel rushed into anything and kept in touch throughout.
September 2, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Good afternoon Katy,
Thank you for taking the time to leave a review. We're delighted to hear that Aaron and the team provided such a positive experience, taking the time to explore all the options with you and ensuring you never felt rushed into making a decision.
It's great to know that their patience and regular communication helped make the process straightforward and enjoyable from start to finish.
Kind regards,
Dean
My experience with Chesterfield Land…
My experience with Chesterfield Land Rover has been 5-star from start to finish. Ashley, who dealt with me throughout the process, was absolutely amazing. I live over three hours away in South Wales, but that never felt like a problem. Ashley kept me updated with videos and emails, answered every question I had, and was always available whenever I needed anything.
Having had some bad experiences with other car companies over the years, and not always having much luck with my cars, I was understandably quite apprehensive. Ashley completely reassured me throughout the whole process and genuinely went the extra mile for me on every visit. His customer service was exceptional, and I always felt that I was in safe hands.
I’m extremely happy with the service I received and would definitely recommend Chesterfield Land Rover, especially Ashley. He made the whole experience easy, enjoyable and stress-free.
And to top it all off, I had a lovely bunch of flowers waiting for me in my new car — such a thoughtful touch! 🌸
Thank you, Ashley, and the whole Chesterfield Land Rover team, for making my experience such a positive one.
August 29, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Ashley and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Dawn
I would like to thank Mike Rawlin who…
I would like to thank Mike Rawlin who was a fantastic help and made the whole buying experience very enjoyable. He explained everything thoroughly and nothing was too much trouble. It’s a shame we live so far away as it would have been nice to have Vertu Chesterfield as our local Land Rover garage.
August 28, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Thank you for your wonderful review.
We are delighted to hear that Mike Rawlin made your car-buying experience so enjoyable. It's fantastic to know that he explained everything thoroughly, was always happy to help, and ensured the whole process was smooth and straightforward from start to finish.
Your kind words are greatly appreciated, and we're especially pleased that the service you received left such a positive impression. While we're sorry we're not your local Land Rover dealership, it's wonderful to hear that you would have chosen Vertu Chesterfield if distance allowed.
Thank you for choosing Vertu Chesterfield. We truly appreciate your feedback and hope you enjoy your new vehicle.
Kind regards,
Keith
Exceptional
The hospitality and service provided by Danielle and James were truly exceptional. From the moment I arrived at the dealership, I was made to feel welcome, valued, and completely at ease. Their professionalism, knowledge, and attention to detail were evident throughout the entire process, and nothing was ever too much trouble. From my initial visit through to driving away in my new vehicle, the level of customer care I received was second to none.
August 21, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Thank you for your fantastic review.
We are delighted to hear that Danielle and James provided such exceptional hospitality and service throughout your experience. It's wonderful to know that from the moment you arrived, you felt welcomed, valued, and completely at ease.
Their professionalism, knowledge, and attention to detail are qualities we pride ourselves on, and we're thrilled that they made such a positive impression. It's especially pleasing to hear that the entire process, from your initial visit through to driving away in your new vehicle, was smooth and enjoyable.
Thank you for choosing Vertu Motors. We truly appreciate your kind words and look forward to welcoming you back in the future.
Kind regards,
Keith
Very helpful staff
Very helpful staff.
We had a few issues with confusion around the deposit payments.
Liam Crossfield was very courteous and knowledgeable.
August 27, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Thank you for your review. We're pleased to hear that you found our team helpful and that Liam Crossfield provided courteous and knowledgeable service throughout your experience. We also appreciate your patience regarding the confusion around the deposit payments and are glad Liam was able to assist and support you.
Kind regards,
Matthew
good customer service
Really good customer service from the team at Vertu Chesterfield. Jordan in particular was really helpful he always got back to us about any questions that we had. Top man!
August 7, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Thank you for your fantastic feedback.
We’re delighted to hear that you received such great customer service from the team at Vertu Chesterfield. It’s especially pleasing to know that Jordan was so helpful throughout, always taking the time to answer your questions and keep you informed.
We truly appreciate your kind words and will be sure to pass them on to Jordan. Thanks for the "Top man!" recognition!
Kind regards,
Matthew
Ashley was amazing and made me feel so…
Ashley was amazing and made me feel so at ease as dis Ryan on the day of the collection
Daniela made the handover feel so special, an amazing experience all round , thanks
August 15, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Thank you for your lovely review.
We're so pleased to hear that Ashley, Ryan and Daniela made your experience such a memorable one. It's wonderful to know that they helped you feel at ease and made your collection and handover feel extra special.
Many thanks,
Chloe
From the initial phone call the service…
From the initial phone call the service was excellent. Ben who we dealt with was extremely knowledgeable polite and a pleasant to deal with.
On picking up the car he made it very special me.
I shall continue to deal with them through servicing and also when the time comes another car
Overall a first class service
May 30, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Good afternoon Denise,
Thank you for your wonderful feedback, it’s great to hear you received excellent service from your very first call. We’re delighted Ben was so knowledgeable, polite and professional throughout, and that he made collecting your car such a special experience. We look forward to supporting you again in the future.
Kind regards,
Dean
The car we bought is fantastic exactly…
The car we bought is fantastic exactly what we wanted. The service we received from Vertu Land Rover Chesterfield was outstanding and far exceeded our expectations. The salesman,Ashley and sales manager Anthony were brilliant and both really went the extra mile to make sure that everything went smoothly. Nothing was too much trouble for them and they worked very hard to make sure that we got the car we wanted and a great deal. I would recommend them to anyone looking for to buy a Land Rover car.
July 31, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Hi Janet,
Thank you for taking the time to leave us such a wonderful 5-star review. We’re absolutely delighted to hear that you found the perfect car and that it was exactly what you were looking for.
It’s fantastic to know that the service you received from Land Rover Chesterfield exceeded your expectations. Ashley and Anthony will be thrilled to hear your kind comments. We’re especially pleased that they went the extra mile to ensure everything ran smoothly, worked hard to secure the right car for you, and helped you achieve a great deal.
Providing outstanding customer service and making the buying process as seamless as possible is exactly what we strive for, so it’s wonderful to hear that nothing was too much trouble for the team.
Thank you also for your recommendation. It means a great deal to us, and we’ll be sure to share your feedback with Ashley, Anthony, and the wider team.
We hope you enjoy many happy miles in your fantastic new Land Rover.
Kind regards,
Liza.
Excellent throughout
From the very first moment I made contact with the Chesterfield branch of Vertu, things were excellent.
I got a test drive on the day, we negotiated on the day (not because I was pushed to but because I wanted to). The admin side was according to regulations (so a bit tedious) but made simple by what appears to be an excellent system to handle signatures and other things efficiently via digital means. Communication during the process was clear and prompt. Then I got the car yesterday (3 days after first contact) and drove away very satisfied and impressed by the slickness of the process (and the car is very nice too!).
Virtue (and David W. in this case who was my contact), made it a very good experience which many other dealerships could learn a lot from. A note to Ryan also who came to wish me well on delivery of the car; nice touch.
July 30, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Hi Olivier,
Thank you for taking the time to leave such a fantastic 5-star review. We’re absolutely delighted to hear that your experience with Land Rover Chesterfield was excellent from your very first contact with the team.
It’s wonderful to know that David W. provided a professional, straightforward, and pressure-free experience, allowing you to test drive, discuss your options, and progress at a pace that suited you. We’re also pleased to hear that our digital processes helped make the administrative side of things as simple and efficient as possible while keeping everything fully compliant.
The fact that you were able to find the right car and drive it away just three days after your initial enquiry is fantastic, and we’re delighted that the communication throughout was clear, prompt, and helped contribute to such a smooth experience.
Your kind words for David and Ryan will mean a great deal to them both. We’re especially pleased that Ryan taking the time to wish you well on collection added that personal touch to your handover.
Thank you again for your wonderful feedback and recommendation. We’ll be sure to share your comments with David, Ryan, and the wider team, who will be delighted to receive them.
We hope you enjoy many happy miles in your new car.
Kind regards,
Liza.
Is this reflective of your staff attitude on how to drive a Land Rover?
Have a word with the driver of the branded Vertu Land Rover Chesterfield car YT25XKO. 28.07.26 - 8.50 am between Eckington and Chesterfield driving erratically, speeding and throwing rubbish out of the driver's window whilst I was driving behind. It's not a good look for your business if it's one of your staff.
July 28, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Hi Ash,
Thank you for taking the time to share your feedback.
I am sorry to hear about the concerns you have raised. We appreciate you bringing this to our attention. If you can please contact me directly on Paul.Barratt@vertumotors.com so I can look into this. Kind regards, Paul Barratt - General Manager.
Reply from Vertu Motors - Land Rover Chesterfield
Thank you for your kind review.
We are delighted to hear that you found our staff very helpful. Providing friendly, professional, and supportive service is what we strive for, so it's wonderful to know you had a positive experience with us.
Thank you for choosing Vertu Motors. We look forward to welcoming you back in the future.
Kind regards,
Keith
I can't recommend Vertu Land Rover…
I can't recommend Vertu Land Rover Chesterfield highly enough. This is the second vehicle I've purchased from them, and on both occasions the experience has been outstanding from start to finish.
A special mention has to go to the Sales Manager, Antony, and Sales Executive, Ashley. They both went above and beyond to make the whole process enjoyable, stress-free, and genuinely memorable. Nothing was too much trouble, and they took the time to make sure everything was perfect.
Thank you again, Antony & Ashley, I look forward to returning for my next vehicle!
July 21, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Hi Nicola,
Thank you for your fantastic 5-star review!
We’re absolutely delighted to hear that your second vehicle purchase with Vertu Land Rover Chesterfield was just as outstanding as the first. It’s wonderful to know Antony and Ashley went above and beyond to make the whole experience enjoyable, stress-free and memorable.
We’ll be sure to pass on your kind feedback to them both. Thank you for your continued loyalty and for taking the time to share your experience.
We look forward to welcoming you back when it's time for your next vehicle!
Kind regards,
Kerry
This is the second car I’ve bought from…
This is the second car I’ve bought from Land Rover Chesterfield and they have been brilliant. The whole dealership is so friendly and welcoming. Ryan and Danielle have done everything possible to make this another special purchase. For me the most important part is the after sales service you get and knowing any problems are resolved as a priority. Yes I’ve had a couple of issues but that’s used cars and no fault of the dealer but knowing when I call they will do everything to sort it is priceless. I have recommended Danielle and Ryan to people looking for Land Rover products with complete confidence. Will always use them and love the car.
July 17, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Thank you for your wonderful feedback and for choosing Land Rover Chesterfield again. We’re delighted to hear that your second purchase has been such a positive experience and that Ryan and Danielle have gone above and beyond to make it special.
It’s especially rewarding to hear your comments about the aftersales support. We understand how important it is to have confidence that any issues will be dealt with promptly and professionally, and we’re pleased the team have continued to provide that reassurance and service.
Your recommendation means a great deal to us, and I’ll be sure to pass on your kind words to Ryan, Danielle and the team. We hope you continue to enjoy your Land Rover.
Kind regards,
Matthew
A wonderful delightful experience
A wonderful , delightful experience getting my new car from start to finish!
To Ashley, thank you for your kindness always!
You made my dream come true 😊
Jake thank you !
Thank you to the whole Chesterfield team, you are all so lovely
July 16, 2026
Unprompted review
Reply from Vertu Motors - Land Rover Chesterfield
Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Ashley, Jake and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Dawn
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.