Viaplay Reviews 

9,512
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I pay for Viaplay sport and have done for several years, all of a sudden i have to pay more than my monthly subscription to watch one UFC event on a business model that the UFC doesn’t even use anym... See more

Rated 1 out of 5 stars

TIME TO CANCEL. I ABSOLUTELY DO NOT RECOMMEND THIS SERVICE. Viaplay is honestly one of the most frustrating and stupid streaming services I've ever used. The fact that they charge a subscript... See more

Rated 1 out of 5 stars

I am amazed that an English movie cannot have the english subtitles. This is such a basic feature that is not available here.

Rated 1 out of 5 stars

Viaplay is honestly one of the most frustrating and stupid streaming services I've ever used. The fact that they charge a subscription fee and still force ads on paying customers is ridiculous. Wh... See more

Company details

  1. Movie Streaming Service
  2. Telecommunications Service Provider

Written by the company

Vi ser frem til din anmeldelse på købsoplevelsen af vores produkt. Hvis du har spørgsmål til produktet og funktionerne er du velkommen til at kontakte vores kundeservice, hvor vi sidder klar til at hjælpe dig fra 13.00-21.00 på hverdage og 12.00-19.00 i weekenden. Du er også velkommen til at kontakte os via facebook.com/viaplaydanmark Vi ser frem til at høre fra dig.


Contact info

  • Strandlodsvej 30, 2300, København S, United States

  • viaplay.dk

1.1

Bad

TrustScore 1 out of 5

10K reviews

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1.1

All reviews

(9,512)

654 reviews in the last 12 months

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Rated 1 out of 5 stars

No English subtitles

I am amazed that an English movie cannot have the english subtitles.
This is such a basic feature that is not available here.

July 11, 2026
Unprompted review
Rated 1 out of 5 stars

I pay for Viaplay sport and have done…

I pay for Viaplay sport and have done for several years, all of a sudden i have to pay more than my monthly subscription to watch one UFC event on a business model that the UFC doesn’t even use anymore

Complete fraud and scam

July 11, 2026
Unprompted review
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Rated 1 out of 5 stars

TIME TO CANCEL

TIME TO CANCEL. I ABSOLUTELY DO NOT RECOMMEND THIS SERVICE.

Viaplay is honestly one of the most frustrating and stupid streaming services I've ever used. The fact that they charge a subscription fee and still force ads on paying customers is ridiculous. What's the point of paying for a streaming service if you're going to be interrupted by commercials anyway?

Even worse, when you finally find a movie you want to watch, there's a good chance it's not actually included in your subscription. Instead, you're told to rent it or buy it separately. So not only are you paying every month, but you're expected to pay extra on top of that just to watch certain content. It's like paying an entrance fee to a store and then being charged again to look at the products.

The whole experience feels misleading and overpriced. Between the ads, the limited included content, and the constant requests for additional payments, Viaplay offers poor value for money. There are plenty of other streaming services that don't make you feel like you're being nickel-and-dimed every step of the way.

July 11, 2026
Unprompted review
Rated 1 out of 5 stars

If only I could give this 0 stars instead of 1!!!

Viaplay is honestly one of the most frustrating and stupid streaming services I've ever used. The fact that they charge a subscription fee and still force ads on paying customers is ridiculous. What's the point of paying for a streaming service if you're going to be interrupted by commercials anyway?

Even worse, when you finally find a movie you want to watch, there's a good chance it's not actually included in your subscription. Instead, you're told to rent it or buy it separately. So not only are you paying every month, but you're expected to pay extra on top of that just to watch certain content. It's like paying an entrance fee to a store and then being charged again to look at the products.

The whole experience feels misleading and overpriced. Between the ads, the limited included content, and the constant requests for additional payments, Viaplay offers poor value for money. There are plenty of other streaming services that don't make you feel like you're being nickel-and-dimed every step of the way.

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

I have to say the service is terrible

I have to say the service is terrible. Service constantly interrupted. Constantly buffering (no internet issues)

Half way through the Man Utd vs Chelsea match they started playing adverts for 2-3 minutes.

TIME TO CANCEL. I ABSOLUTELY DO NOT RECOMMEND THIS SERVICE.

April 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Viaplay sucks

Viaplay is a horrible streaming service with a miserable user experience.
The content is ALWAYS buffering. It is impossible to watch something without buffering.
You’re paying an expensive price only for most things to be locked behind the “rent or buy” option.
Oh and they’ve also decided to make the whole account sharing problem the users problem instead of theirs. I for example as a broke university student can’t even use my family’s subscription because of the absolutely IDIOTIC account household rules.
I personally would recommend any other service and even cable tv before Viaplay.

January 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Angry subscriber

One star is too much, how much do you want to annoy your subscribers. First commercial at F1. It started with a couple of blocks with a few commercial, now 6 blocks with 5 or 6 commercials, do you really hate your subscribers so much? Or were you so stupid to pay too much for the rights and now you let them pay for that. And now a match of Liverpool is suddenly at prime, are you crazy? I pay for the premier league matches and need to switch now to prime to have a double subscription, you guys really lost it and now Im not even complaining about the commentators and the streaming quality, you company messes anything up I hope you get what you deserve.

October 25, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud “student offer”.

Fraud “student offer”.
Viaplay advertises a student offer, but it’s a scam. I’m studying at a Spanish university and this is apparently not ok, as the offer only applies for Danish, Norwegian and Swedish universities. But they only told me this after weeks of trying to pacifying me. And it’s illegal as it not allowed to discriminate within the EU.
What a scam. If they didn’t have monopoly on specific sports rights no one would ever buy their service that impose extra commercials during events.

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

Transmission stops prematurely

Watching football match live: Arsenal v Newcastle, which suddenly ended in the 86th minute, ensuring I miss the final goal and result. What an idiotic service, completely frustrating!

September 28, 2025
Unprompted review
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Rated 1 out of 5 stars

What an awful service

What an awful service. Commercial brakes during football games has to be one of the wildest thing ever. Plus I now can't even cancel my subscription apparently I have a year contract - which I didn't sign to. This is the worst service EVER

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

I canceled my Viaplay subscription but…

I canceled my Viaplay subscription but was still charged 2 months. Despite contacting support and opening a chat, the issue has not been resolved. No confirmation of cancellation was ever sent, until costumer service cancelled then I got the email and the service has been very unresponsive.

I expected a simple cancellation process and prompt customer support, but this experience has been extremely frustrating. I hope Viaplay improves their service and addresses billing issues promptly.

September 8, 2025
Unprompted review

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