Via Removals and Man With A Van Reviews 272

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The guys from VIA moved me from Lancashire to Aberdeenshire over 2 days. Can’t fault them for effort. After a breakdown on the journey up to Scotland the guys didn’t let me down and turned up at midni... See more

Rated 1 out of 5 stars

Booked weeks ago contacted a few days before to confirm job as heard nothing , they clearly had no recollection of my booking as asked me what I was picking up from them !!, day came for collection wa... See more

Company replied

Rated 5 out of 5 stars

Kas and his team were truly excellent and I couldn't recommend them enough. Vans and the team arrived on time, 5 guys worked tirelessly to load the vans, drive to the new house and unload, including... See more

Rated 5 out of 5 stars

Recently hired Via Removals for my move - I couldn't be happier with their service. The job was booked in right away as I made my call, was offered at a very affordable price compared to other local c... See more

Company details

  1. Moving Company

Written by the company

Are you looking for a reliable team for removals services near you? Via Removals is fully equipped to make your move hassle-free. We’ve over 20 years of practical experience in moving houses and offices in Lancashire, Yorkshire and North West. Our trained removalists can help you move your general furniture as well as more troublesome items like sofas, cupboards, fridges and gas cookers etc. Our Removals Services team is fully equipped for taking care of your possession. They will help you pack your household items, transport them to your new location and finally help you put everything together, exactly the way you wanted.


Contact info

3.9

Great

TrustScore 4 out of 5

272 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good crew.

The guys from VIA moved me from Lancashire to Aberdeenshire over 2 days. Can’t fault them for effort. After a breakdown on the journey up to Scotland the guys didn’t let me down and turned up at midnight with the second van with my stuff in which included my bed! After 20 years driving HGV’s myself I understand the effort that took. Most companies would have not turned up after a breakdown 100%. The lads where great and the price was very competitive. I would definitely recommend VIA..

October 28, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

I ordered 2 and 3 seater from bossy…

I ordered 2 and 3 seater from bossy lounge and they deliverd it in one of your vans and they are fraudsters they scammed me out of 800 pound on the 26/9/25 i have recordings of your van and recordings of the person develering wil be giving all this informaition to police and fraud team .

August 26, 2025
Unprompted review
Via Removals and Man With A Van logo

Reply from Via Removals and Man With A Van

Subject: Clarification Regarding Your Feedback

Dear [Customer's Name],

Thank you for reaching out. We would like to kindly clarify that our vans were hired out to the public, and we are not involved in the sale of any products related to your case.

We kindly request that you contact the shop where the product was purchased, as they will be better placed to assist you further. We would also appreciate it if you could remove or update your feedback accordingly, as it does not reflect our services.

Thank you for your understanding.

Kind regards,
[Your Name / kass

Rated 1 out of 5 stars

Booked weeks ago contacted a few days…

Booked weeks ago contacted a few days before to confirm job as heard nothing , they clearly had no recollection of my booking as asked me what I was picking up from them !!, day came for collection waiting In All morning , never turned up no answer via text or phone call, Pathetic do not use !

September 1, 2025
Unprompted review
Via Removals and Man With A Van logo

Reply from Via Removals and Man With A Van

Subject: Apology for Not Attending

Dear [Name / Customer],

We sincerely apologize for not being able to attend as planned. Unfortunately, we experienced a tragedy, with the loss of two individuals close to us.

We hope you understand that this has been a very difficult time, and we appreciate your patience and compassion.

Thank you for your understanding.

Kind regards,
[Your Name / kass and kelly

Advertisement
Rated 5 out of 5 stars

Great Piano moving

They were very quick and clear with all their communications. They arrived when they said they would, were very friendly and quickly got on with moving my piano out of the house. I’d definitely use them again.

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Really friendly, reliable and hard-working people. We had a difficult and heavy job but they did it fantastically and we are very grateful. Will definitely recommend them to everyone. Thank you!

June 8, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very flexible

Very flexible, co operative team . Moving team leader Mr nadeem was wonderful guy who had simple solution for every difficult situation.

December 21, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you for dismantling and…

Thank you for dismantling and reassembling our items. Moved a 6 bedroom house successfully with the help of Via Removals and Storage teammembers. The staff were super friendly and polite all the way through. Was a tough job, but we managed to get through it all together.
Going to be using these guys again the next time I move out
Couldn't ask for anything better 😊

December 19, 2023
Unprompted review
Advertisement
Rated 3 out of 5 stars

Movers turned up 45 minutes late

Movers turned up 45 minutes late, they were polite but really slow. We had to ask them to fill the van with larger items rather than smaller holdalls. They said they were only doing one trip which was never stated to me during enquiry or booking. They took 3 of them forever to dismantle a wardrobe and desk (which they damaged) so that when it came to remantling these at the new house I said don’t bother as we just wanted them to go. It was getting dark and we needed to get sorted. I’ve never moved before but if I do again, I would be finding a different company.

December 8, 2023
Unprompted review
Via Removals and Man With A Van logo

Reply from Via Removals and Man With A Van

replied by kass thank you for your feedback please emma note this and make changes to your review if needed please note points
1. we agreed we were late
2. you have said you have three bedroom s house to move on the day you have had out door stuff and large garage
3. we have given you 3 items free dismantle and reassemble before we did it we have shown the damages to that person who was there that day
4. i have given you solution but you did not reply
5.we did extra work and not charged you helping you loading and unloading your van
6. if we do not have correct information been given by your self then very hard to proceeds right way people some dont tell everything to save money but they don't realize they make hard work for removals firms not sending right size vans thank you every body need to leave truth feedback

Rated 5 out of 5 stars

Prompt and efficient

The team were helpful and efficient. Booked at short notice, they showed up on time and got the job done smoothly. Would recommend. Thankyou

October 26, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

WOW AMAZING

WOW! How amazing are your men! They were the best - honestly! Van was packed like jenga, nothing was broken or smashed! Everything was looked after so so well! Honestly, thankyou from the bottom of our hearts for everything! Really really appreciated! A super long day and still had smiles on their faces, melted my heart, thankyou so much❤

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

Better than superb

We booked our move which was short notice from Yorkshire to Hampshire. Everything went brilliantly and the three gents were professional, friendly and helpful. This is the second move we have used them for the first 8 years ago and this one, no problems all went so smoothly both times a thoroughly fantastic service

September 8, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look