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Vidos Reviews 

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Defekt in der Garantie , kein Ersatz, kein Service

Wir haben ein ganzes System gekauft ( Briefkasten+Domofon+Klingel+Türöffner insg 3400 ZL )
Nach 10 Monaten, also noch in der Garantiezeit ist der Klingeltrafo defekt.Der Verkäufer über Alegro sagte wir sollen den defekten Trafo direkt zu Firma Videos senden dies taten wir auch vor ca. 4 Wochen, bis jetzt kamen nur ausreden per Telefon, Mails werden garnicht beantwortet.Nun soll der defekte Trafo nicht von Videos sein obwohl es deutlich auf dem Gerät gedruckt ist , Service gibt es hier nicht auch nicht in der Garantie Zeit.Wochen sind schon vergangen und unsere gesamte Klingelanlage geht nicht ohne diesen Trafo. Besser einen anderen Hersteller suchen als diese schlechte Firma Videos.Pl

July 26, 2024
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