This was my first time of using Viewber, recommended by a grp as I have mobility issues. The basic inspection was thorough and I will definitelly try the other features if and when needed. The live... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The viewber agent Mhd Nahian was great. On time, engaged with the viewing tenants and quickly turning around the viewing report within a few hours of the Open House. Deeply appreciated. A star Viewber... See more
Company replied
The person doing the viewing was clearly very professional and did it extremely well. We were delighted everything went well.
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Susie was the best. She picked the keys on time and returned them on time She kindly followed all the instructions and showed the flat to the tenant. I am very happy with her professionalism and good... See more
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Company details
Written by the company
Viewber supports property professionals across the UK with viewings, property visits and more — delivered efficiently, seven days a week. Through our nationwide network of vetted Viewber Members, we support estate agents, property managers, landlords and more with services including accompanied viewings, open houses, property inspections, key management, marketing support + more. Whether in person or live-streamed, our flexible, on-demand service allows you to book support anywhere in the UK — helping you save time, reduce workload and deliver a better experience for both you and your clients.
Contact info
Ham Hill, Sydmonton, RG20 9AB, Newbury, United Kingdom
- 03330 124 186
- hello@viewber.co.uk
- www.viewber.co.uk
4.3
Excellent
107 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Easy to use
Easy to use. Good value. Our viewber, Lynn P, was excellent, professional, knowledgeable, thorough and easy to communicate with.
November 11, 2026
Unprompted review
Reply from Viewber
Thank you for your lovely feedback. We're delighted you found Viewber easy to use and good value for money. It's fantastic to hear that Viewber Member, Lynn P provided such a professional and thorough service. We'll be sure to pass on your kind words. We look forward to helping you again!
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This was my first time of using Viewber
This was my first time of using Viewber, recommended by a grp as I have mobility issues. The basic inspection was thorough and I will definitelly try the other features if and when needed. The live chat was sufficient and the "Viewber man" knew his job - big pat on the back!
November 2, 2026
Unprompted review
Reply from Viewber
Thank you so much for your lovely review, Merlene! We're delighted to hear that your first experience with Viewber was such a positive one and that you found the inspection thorough and our team helpful. We'll be sure to pass your kind words on to the Viewber Member who attended the appointment! We really appreciate your feedback and look forward to helping you again whenever you need us.
Reply from Viewber
Thank you so much for your lovely feedback! We're delighted to hear you've had a positive experience with our service and that our team has been quick to support you. We really appreciate you taking the time to leave us a review.
Viewber - Lockbox Installations & Viewings
I have worked alongside Viewber now for nearly 3 years, to supply and install lockboxes at various properties that we manage for our large client. Everything has been smooth, professional and seamless; from emails, phone calls, installation and invoicing. All the staff are brilliant at what they do and communication is always amazing. Aly has been the main point of contact to date, who has been brilliant overall, professional and good communication skills. Abigail has recently taken over Aly's role and Abigail is lovely, professional, fast at replying and sorting any issues out that may arise with our handovers and any delays/last minute changes. We all have a good working relationship built on professionalism and communication. Viewber also complete viewings for our lettings team and that side always run smoothly and efficiently. Thanks for all your hard work and we look forward to working with you in the future on different projects. Thanks in advance. Lance (Mobilisation Manager - Lomond).
October 27, 2026
Unprompted review
Reply from Viewber
Thank you so much for your fantastic review, Lance! We really appreciate you taking the time to share such lovely feedback and for your continued trust in Viewber over the past three years.
It's brilliant to hear that you've had such a positive experience with our services and team. We'll be sure to pass your kind words on to Aly, Abigail and everyone involved.
We're delighted to have built such a strong working relationship with you and the team at Lomond, and we look forward to continuing to work together on many more projects in the future.
Thanks again for your ongoing support!
Excellent professional job
Excellent professional job. thank you Pavel
October 24, 2026
Unprompted review
Reply from Viewber
Thank you so much for your lovely feedback. We're delighted to hear you were happy with the professional service provided. We really appreciate you taking the time to leave us a review.
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great easy service with excellent…
great easy service with excellent physical reports to review. Victoria P is brilliant and would highly recommend
October 3, 2026
Unprompted review
Reply from Viewber
Thank you so much for the lovely feedback, James! We’re delighted you found the service easy to use and the reports helpful. We’ll be sure to pass your kind words on to Viewber Member, Victoria too.
The viewber agent Mhd Nahian was great
The viewber agent Mhd Nahian was great. On time, engaged with the viewing tenants and quickly turning around the viewing report within a few hours of the Open House. Deeply appreciated. A star Viewber agent.
September 26, 2026
Unprompted review
Reply from Viewber
Thank you so much for your fantastic feedback! We’re delighted to hear that your Viewber Member provided such a great service, from engaging with the tenants to turning around the viewing report so quickly. We’ll be sure to pass on your kind words.
I really love this service jackie was…
I really love this service jackie was my viewbeer she was more than nice im really grateful for the video tour she done for me i would recommend this service to those who have a busy schedule viewber are very professional i will be using this service again for my sourcing business indeed
September 25, 2026
Unprompted review
Reply from Viewber
Thank you so much for your lovely feedback, Daniel! We’re delighted to hear you had such a positive experience with Viewber Member Jackie and found the video tour helpful. We’ll be sure to pass your kind words on.
It’s great to know Viewber has been able to support your busy schedule, and we look forward to helping you with your sourcing business again in the future.
Susan
Susan, was very helpful have added as preferred viewber for this property thankyou
September 19, 2026
Unprompted review
Reply from Viewber
Thank you for your lovely feedback! We're delighted Susan was able to help, and it's great to hear you've added them as your preferred Viewber Member. We'll be sure to pass on your kind words.
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Norfolk quick viewing
Viewed a property in Norfolk today and the lady was from Viewber on behalf of the auction house, hosting an open house. I rushed there on my work lunch break and there wasn't much time left in the slot but we were squeezed in anyway for a whistle-stop tour which I really appreciated! Was very kind of her to stay a little late and essential for us considering a bid on the property. Thank you!
September 14, 2026
Unprompted review
Reply from Viewber
Thank you so much for your lovely feedback, Rachel! We're delighted that our Viewber Member was able to accommodate you, even with the limited time during your lunch break. We understand how important it is to view a property before making a decision, and we're so pleased we could help. Best of luck with your potential bid! 😊
Susie was the best
Susie was the best. She picked the keys on time and returned them on time She kindly followed all the instructions and showed the flat to the tenant. I am very happy with her professionalism and good service. Well done.
September 10, 2026
Unprompted review
Reply from Viewber
Thank you so much for your lovely feedback, Melissa! We’re delighted to hear that Susie, one of our Viewber Members, provided such a professional and reliable service, and that everything went smoothly with the keys and viewing.
We’ll be sure to pass your kind words on to Susie. Thank you again for taking the time to share your experience.
This website is great
This website is great! It makes it a lot easier to view properties that I am not able to view due to the distance.
The viewer, Sam, is fantastic. The report is detailed.
The service fee is very reasonable!
Highly recommended!
September 7, 2026
Unprompted review
Reply from Viewber
Thank you so much for your lovely review! We’re really pleased to hear that our service has made it easier for you to view properties from a distance.
We’ll be sure to pass your kind comments on to Sam - they’ll be delighted to hear your feedback 😊
Thank you again for your recommendation and for choosing us.
Very smooth
Very smooth. Excellent communication. On time. Will use again
September 6, 2026
Unprompted review
Reply from Viewber
Thank you for your lovely feedback. We’re so pleased to hear everything went smoothly and that you were happy with the communication and punctuality. We really appreciate you choosing Viewber and look forward to helping you again in the future!
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Viewer host for a property viewing
I went to view a property and the host is from Viewber. He knew nothing about the property (whether there is someone still living there, who is the agent/developer), and most importantly, he could not get the key to the flat. Apparently, the instruction he received told him there is a keysafe across the building, and we tried 4 keysafes plus one parcel storage with the code he had, for ONE HOUR, with no success.
I asked him to contact his colleagues, and he said he can only reach voicemails and no one responded him. I called my agent three times and they told me they can only send an urgent request.
September 5, 2026
Unprompted review
Reply from Viewber
Hi Shengyu,
Please accept our apologies for your experience. We’re sorry to hear that you were disappointed with the service.
Please flag this with the agent who arranged your viewing, and they can raise it with us directly. Alternatively, you can contact our Quality Assurance team qa@viewber.co.uk and they will be assist with process to investigate the complaint further.
Best regards,
The Viewber Team
Jane A from Edinburgh you are brilliant!
Jane, was fantastic. Straight to the point. She is thorough in her viewings and goes an extra mile to provide the best view of the property. Highly recommend Jane A. as your Viewber agent. We couldn’t have wished for a better person to view the properties for us.
September 3, 2026
Unprompted review
Reply from Viewber
Thank you so much for your fantastic feedback! We’re delighted to hear how impressed you were with Jane and the care taken during each viewing. Going the extra mile and providing thorough, detailed reports is exactly what we look for from our Viewber Members.
We’ll be sure to pass your lovely comments on to Jane. Thank you again for taking the time to share your experience - it’s hugely appreciated!
First time using Viewber for viewings
First time using Viewber for viewings
I found it really easy to set up the property on the system and book the viewing. We got confirmation within an hour that it had been assigned - I also spoke to someone on livechat as I had a couple of questions and they were answered instantly.
Ezster did the viewing and gave immediate and detailed feedback including a question that the viewer wanted answering.
August 26, 2026
Unprompted review
Reply from Viewber
Thank you so much for your fantastic review, Susan. We’re really pleased to hear how easy you found it to set up the property and book the viewing, and that our team could answer your questions so quickly via live chat.
It’s wonderful to hear that Ezster, one of our Viewber Members, provided such detailed and immediate feedback, including following up on the viewer’s question. We’ll be sure to pass your kind words on.
Thank you for choosing Viewber and for taking the time to share your experience. We really appreciate it and hope to work with you again soon 😊
Mid Term Property Inspection for Landlords
A bit tricky to work out all the different options for deciding on a product - but a Viewber agent performed a mid term inspection for me on a self -managed flat out of my area. The agent contacted the tenants and arranged an appointment and then provided photos and a report for me showing the condition of the flat.
Thank you Hussain - Glasgow/ Cumbernauld area.
August 22, 2026
Unprompted review
Reply from Viewber
Thank you so much for taking the time to leave us such a detailed review. We’re really pleased to hear that, despite finding the different product options a little tricky to navigate initially, the inspection itself went smoothly and gave you the information you needed.
It’s great to know that Hussain was able to coordinate directly with your tenants, arrange the appointment, and provide a thorough report and photos showing the condition of the property. We’ll be sure to pass your kind words on.
Thanks again for choosing Viewber and for sharing your experience with us.
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Will never use them again
Will never use them again. They do not have the technology to take photos of a good standard. What Mid term inspection service in modern times does not use a 360 virtual degree cameras? Oh dear we're now in the digital world. The photos I received were clearly taken by a smart phone which lacked depth and detail - from one side of a room. Not sure what creative photographic training the person making the viewings received. Little if none! imho - I was fobbed off by the person taking the photos saying that they're told to shoot and point from one side only. Really? Also, the website is not use friendly I can't even log in to see the photos. Only via the email they sent me.
August 12, 2026
Unprompted review
Reply from Viewber
Hi Lee,
We’re sorry to hear that you were not happy with the service provided.
The mid-term inspection service is designed as a practical solution to assess the general condition of a property and identify any maintenance issues at an early stage. Photographs are provided of any notable issues identified during the inspection. The report is not intended to be as detailed as a check-in or check-out inventory, which is reflected in the service pricing. The Viewber members who carry out these inspections also do not use 360° photography as part of this service.
To help ensure that expectations are clear, an example of the report is accessible on the client dashboard and can be reviewed prior to booking the service.
Nevertheless, we apologise that the service did not meet your requirements and appreciate you taking the time to share your feedback.
Best regards,
The Viewber Team
Kelly was amazing
Kelly was amazing, the viewer found her nice too. Looking forward to working more with you!
August 18, 2026
Unprompted review
Reply from Viewber
Thank you so much for the lovely feedback! We’re delighted to hear that Kelly made such a great impression and that the viewer enjoyed meeting her too. We’re looking forward to working with you again! Best, The Viewber team.
James O from Viewber did a fantastic…
James O from Viewber did a fantastic job, and I would highly recommend him.
As I'm based in London and couldn't view the property myself, James was quite literally my eyes and ears on the ground. He carried out a thorough inspection, provided detailed feedback, and gave me the confidence that I had all the information I needed to make an informed decision. You are my go-to viewer...
Excellent service throughout. Thank you, James!
July 9, 2026
Unprompted review
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